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Mercure Civitavecchia Sunbay Park Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Civitavecchia Sunbay Park Hotel

Exterior
Private beach nearby, beach bar, sailing, motor boating
Exterior
Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53
  • Piazza della Vita
    4 min drive
  • Forte Michelangelo
    4 min drive
  • National Archaeological Museum of Civitavecchia
    4 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    36 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Mercure Civitavecchia Sunbay Park Hotel

Family fun on the beach, near Port of Civitavecchia
Spend the day relaxing on Mercure Civitavecchia Sunbay Park Hotel's private beach or at a marina before returning for a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Mercure Civitavecchia Sunbay Park Hotel offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Civitavecchia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Civitavecchia Sunbay Park Hotel, you'll be within walking distance of Etruscan Necropolises of Cerveteri. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine with ocean views at Ristorante Le Terrazze, one of the property's 2 restaurants
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a gym, basketball, and motor boating
  • Just a 4-minute drive from Port of Civitavecchia and a few minutes from Piazza della Vita
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
Unwind on the hotel's private beach. Have fun in the sun at Mercure Civitavecchia Sunbay Park Hotel with summer activities like sailing, motor boating, and volleyball.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Free self parking is available.

This 4-star Civitavecchia hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Ristorante Le Terrazze - Overlooking the ocean and pool, this bar specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Pizzeria del Mare - This beachfront restaurant specializes in pizza and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 10 per person
  • 2 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ristorante Le Terrazze
  • Pizzeria del Mare

Things to do

  • Basketball
  • Children's pool
  • Fitness centre
  • Motor-boating
  • Playground
  • Sailing
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Marina on site
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 07.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Mercure Civitavecchia Sunbay Park Hotel Hotel
Mercure Civitavecchia Sunbay Park Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Hotel Civitavecchia

Mercure Civitavecchia Sunbay Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 531 reviews" "
Rating 8 - Good. 192 out of 531 reviews" "
Rating 6 - Okay. 102 out of 531 reviews" "
Rating 4 - Poor. 58 out of 531 reviews" "
Rating 2 - Terrible. 48 out of 531 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Chill property that was probably cool 20 years ago but you could tell it has had better days. Room was decent and breakfast was better than average. There is a pool and sea nearby. Front desk staff was top notch.
Stayed 1 night in Aug 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really convenient for checking into after Barcelona-Civitavecchia Grimaldi ferry crossing. Overall pleased, picturesque location and convenient to have restaurant to get reasonably priced and satisfactory meal - although services was a little slow. Only slight downside was dog in room below us was howling and barking a lot. Otherwise a very good stay and would recommend.
Stayed 1 night in Aug 2024

4/10 Poor

Isidore

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Bernardo

Travelled with partner
Liked: Amenities, property conditions & facilities
like views
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t rate your hotel 4 stars. You will disappoint all your customers, cos it is only worth 1 star. Although you have a good sea view, almost everything in this hotel is terribly old, damage and dirty. No blankets in each room. Only provide a thin bedsheet for you. It is too thin and too cold. Besides, the walls are too thin, we can hear noise next door and outside. People have party near the pool until 2-3 am. No one can sleep in the thin bedsheet and noisy environment. The swimming pool costs Euro 10 for each person. You have to bring swimming cap otherwise you have to pay few dollars. Food for lunch is so bad. No taste and non fresh bread and seafood. I have to trust other people’s comments. I know why they got low scores now.
Stayed 1 night in Aug 2024

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly helpful and understanding of clients needs also very flexible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Stayed 1 night in Jul 2024

10/10 Excellent

William E

Stayed 1 night in Jun 2024

8/10 Good

CARL HENRIK

Liked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

LaDonna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service, amenities
This Hotel must have been something way back in the 70s or maybe 80s but right now it's a rundown derelict with very few positives. The sorry situation is compounded by a very unhelpful front desk personnel who wouldn't even help provide options for guests who were stranded without transportation not to talk of even providing drinking water for a family with kids. Our stay there was altogether something that must not be allowed to reoccur.
Stayed 1 night in May 2024

4/10 Poor

Toni

Disliked: Property conditions & facilities
Deceiving. No pool with swim up bar. Basic clean room. There will be no drinks past 2.30 as they closed.
Stayed 1 night in May 2024

6/10 Okay

Kerry

Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Vatsala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average !
The staff is very rude and unpleasant. The rooms are spacious, the pool and most recreation facilities on the property are closed and underway work. Hotel staff does not help with much nor are they interested.
Stayed 1 night in May 2024

4/10 Poor

Lizbeth

Travelled with partner
Disliked: Property conditions & facilities
Rundown, old, should be totally overhauled. Room keys are not reliable. Tv does not work. Room safe out of order. Staff were very pleasant. Stayed one pre-cruise but would not recommend.
Stayed 1 night in May 2024

2/10 Terrible

vivianne

Terrible
Terrible state. Gardens dreadful condition. Food dreadful. NO TEA OR COFFEE MAKING FACILITIES. I WOULD NEVER USE THIS HOTEL AGAIN
Stayed 1 night in May 2024

10/10 Excellent

Michel

Liked: Property conditions & facilities
Great property
Stayed 1 night in May 2024

2/10 Terrible

Alfonso Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Amarga experiencia
Hotel descuidado, muy sucio, puertas colgadas, el banco maletero cayéndose, las llaves de lavamanos oxidadas, había el resto de un jabón en la jabonera del baño, no es lo anuncian en su página, es un engaño, no regreso y no lo recomiendo
Stayed 1 night in Apr 2024

2/10 Terrible

Dominick

Disliked: Cleanliness, property conditions & facilities
I will never stay there again
Stayed 1 night in Nov 2023

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Beautiful location

10/10 Excellent

Surinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Christina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

4/10 Poor

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book if you’re cruising
Overall very nice place but I do not recommend if you are coming in for a cruise. Very hard to get transportation into the city and each way was €20 for less than 5 miles.
Stayed 1 night in Oct 2023