AluaSun Lago Park

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AluaSun Lago Park

2 outdoor pools, pool umbrellas, pool loungers
Blackout curtains, free WiFi, bed sheets
Terrace/patio
Blackout curtains, free WiFi, bed sheets
Restaurant

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
Calle Alisos s/n, Cala'n Bosch, Ciutadella de Menorca, Menorca, 7769
  • Aquarock Waterpark
    5 min walk
  • Cala Bosch
    7 min walk
  • Cap d'Artrutx Lighthouse
    16 min walk
  • Mahon (MAH-Minorca)
    57 min drive

Room options

Apartment 2 Bedrooms Marina View (2 Adults +2 children)

  • 2 bedrooms
  • Harbor view
  • Sleeps 4
  • 4 Twin Beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

Apartment 2 Bedrooms Marina View (5 Adults)

  • 2 bedrooms
  • Harbor view
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (1 Adult + 1 Child)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (2 Adults +1 child)

  • 2 bedrooms
  • Harbor view
  • Sleeps 3
  • 3 Twin Beds

Apartment, 2 Bedrooms (4 Adults + 1 Child)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (1 Adult + 3 Children)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Apartment, 2 Bedrooms (4 Adults)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Apartment, 1 Bedroom (1 Adult + 2 Children)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (5 Adults)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (3 Adults + 1 Child)

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Apartment, 2 Bedrooms (3 Adults)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds

Apartment, 2 Bedrooms (2 Adults + 3 Children)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 Adults)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms (2 Adults + 2 Children)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Apartment 2 Bedrooms Marina View (2 Adults + 4 children)

  • 2 bedrooms
  • Harbor view
  • Sleeps 6
  • 6 Twin Beds

Apartment 2 Bedrooms Marina View (2 Adults + 3 children)

  • 2 bedrooms
  • Harbor view
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (2 Adults)

  • 2 bedrooms
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom (3 Adults + 1 Child)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, 2 Bedrooms (3 Adults + 2 Children)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 5
  • 5 Twin Beds

Apartment, 1 Bedroom (2 Adults + 1 Child)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (3 Adults)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment 1 Bedroom Marina View (2 Adults + 2 children)

  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment 1 Bedroom Marina View (3 Adults + 1 child)

  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, 2 Bedrooms (2 Adults + 1 Child)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 3
  • 3 Twin Beds

Apartment 1 Bedroom Marina View (2 Adults)

  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Apartment 2 Bedrooms Marina View (3 Adults +1 child)

  • 2 bedrooms
  • Harbor view
  • Sleeps 4
  • 4 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment 2 Bedrooms Marina View (3 Adults)

  • 2 bedrooms
  • Harbor view
  • Sleeps 3
  • 4 Twin Beds

Apartment 1 Bedroom Marina View (3 Adults)

  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 Adults + 4 Children)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Twin Beds

Apartment, 1 Bedroom (2 Adults)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment 2 Bedrooms Marina View (3 Adults + 2 children)

  • 2 bedrooms
  • Harbor view
  • Sleeps 5
  • 5 Twin Beds

Apartment, 2 Bedrooms (3 Adults + 3 Children)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Twin Beds

Apartment 2 Bedrooms Marina View (4 Adults)

  • 2 bedrooms
  • Harbor view
  • Sleeps 4
  • 4 Twin Beds

Apartment, 1 Bedroom (1 Adult)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Apartment 2 Bedrooms Marina View (5 Adults +1 child)

  • 2 bedrooms
  • Harbor view
  • Sleeps 6
  • 6 Twin Beds

Apartment 1 Bedroom Marina View (2 Adults +1 child)

  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (3 Adults +3 children)

  • 2 bedrooms
  • Harbor view
  • Sleeps 6
  • 6 Twin Beds

Apartment, 2 Bedrooms (5 Adults + 1 Child)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Twin Beds

Apartment 1 Bedroom Marina View (1 Adult)

  • 1 bedroom
  • Harbor view
  • Sleeps 1
  • 2 Twin Beds

Apartment 2 Bedrooms Marina View (4 Adults +1 child)

  • 2 bedrooms
  • Harbor view
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (4 Adults +2 children)

  • 2 bedrooms
  • Harbor view
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

About this property

AluaSun Lago Park

Beach aparthotel with 2 outdoor swimming pools and family fun
At AluaSun Lago Park, hit the nearby beach, dine onsite at Terra, or enjoy a drink at one of the aparthotel's 2 poolside bars. Each apartment provides a plasma TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and an electric kettle, and other amenities include free WiFi and a furnished balcony.
AluaSun Lago Park offers 200 accommodations with hair dryers and blackout drapes/curtains. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with satellite channels. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at AluaSun Lago Park, you're just a quick walk from Aquarock Waterpark. You'll find features like free WiFi in public areas, plus 2 outdoor pools and 2 poolside bars. Built in 1998, this comfortable aparthotel has 200 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a furnished balcony/patio, and a sitting area
  • Free WiFi
  • Drinking and dining options include a restaurant, 2 poolside bars, and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and a playground
  • Just a 5-minute walk from Aquarock Waterpark and 7 minutes by foot from Cala Bosch
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
AluaSun Lago Park offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly AluaSun Lago Park.

This 3-star Ciutadella de Menorca aparthotel is smoke free.

Terra - Onsite restaurant.
Fresco - Onsite rooftop bar. Open daily.
The Tropic - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free off-site parking within 328 ft
  • Street parking available
  • Local area shuttle (surcharge)

Family friendly

  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Terra
  • Fresco
  • The Tropic

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 1 restaurant
  • 2 poolside bars and 2 bars/lounges
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hairdryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • Plasma TV with satellite service

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 15 per pet per day
  • 1 total (up to 10 kg per pet)
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe (surcharge)
  • 24-hour front desk

Location highlights

  • Near the sea

Things to do

  • Bike hire on site
  • Windsurfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Bike rentals nearby
  • Snorkelling nearby
  • Waterskiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 2 floors
  • 15 buildings
  • Built in 1998
  • At least 80% of lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival.
Property Registration Number APM1652 and APM1526, APM1652 and APM1526, APM1652 and APM1526, APM1652 and APM1526

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Apartamentos Roc Lago Park
Apartamentos Roc Lago Park Apartment
Apartamentos Roc Lago Park Apartment Ciudadela de Menorca
Apartamentos Roc Lago Park Ciudadela de Menorca
Apartamentos Roc Lago Park Apartment Ciutadella de Menorca
Apartamentos Roc Lago Park Ciutadella de Menorca
Alua Sun Lago Park
Apartamentos Roc Lago Park
AluaSun Lago Park Aparthotel
AluaSun Lago Park Ciutadella de Menorca
AluaSun Lago Park Aparthotel Ciutadella de Menorca

AluaSun Lago Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 132 reviews" "
Rating 8 - Good. 50 out of 132 reviews" "
Rating 6 - Okay. 31 out of 132 reviews" "
Rating 4 - Poor. 16 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alys

Liked: Cleanliness, property conditions & facilities
Great place to stay in Cala’n Bosch.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 7 nights in Jun 2023

10/10 Excellent

Michele

Stayed 1 night in May 2023

10/10 Excellent

Patrik

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Everthing was great, the staff, the pool,but the tv was old with no English channels.
Stayed 7 nights in Sep 2019

8/10 Good

Simon

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Fallon R.

Basic
Felt damp inside Bathroom was always wet after shower ventilation didn't work Kitchen area needs updating rusty fridge draws weren't fitted properly Overall think the property needs updating as the location & housekeeping staff were fantastic Also the 2 pools were great too!
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Spotlessly clean, recently redurbished apart from the kitchen which let it down slightly. Excellent value for a last minute booking.
Stayed 1 night in Oct 2018

4/10 Poor

Emma, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
Bad communication from staff members , fridge not working . Front door didn’t lock. I already put in a complaint to Expedia . I am not one to ever complain but we were not happy with our stay at we asked to change rooms they didn’t change our room so we shortened our stay and booked early flight and when we refused to pay they called the police and told us if we don’t pay we will Be put in a “dungeon”
Stayed 6 nights in Sep 2018

6/10 Okay

Elizabeth, Hampshire, UK

Liked: Cleanliness, staff & service
Great Location and clean although a few issues
The location of this hotel is fantastic, right on the Marina with all its shops and restaurants and a 5 min walk to the beach. The staff at the hotel - reception, maids, maintenance were all lovely and helpful during our stay. Unfortunately, we were given a 1 bed apt even though we booked a 2 bed. As an apology we were given a free meal that night in their buffet restaurant. However it took 2 days to move us to a 2 bed apt. We therefore spent day 3 of our holiday packing and waiting around for our new room to become available which was disappointing. The new apt was lovely although we were disappointed that only 1 bedroom had air con. When we originally booked, we believed that there would be air con in both bedrooms. There was air con in the lounge area so we kept the bedroom door open at night in order to try and benefit from some of the cooling. Unfortunately this air con unit caused us problems throughout our stay and we have to have maintenance out several times. It continually dripped water onto the floor so in the end we had to use saucepans for the rest of our stay to collect the water so that we didn't slip on a wet floor. Then, this unit stopped cooling so again we had to have maintenance out to mend it. Secondly, we were kept awake at night by the people upstairs continually scraping chairs/tables/beds along their floor - they didn't seem to sleep! Finally, during a thunderstorm in the night, rain came in through the ceiling onto my daughter's bed - not great!
Stayed 9 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family hotel - great location.
We stayed in a lovely two bed apartment - very spacious and of good sized. The kitchen area was adequate with basic kitchen stuff (one frying pan, one pot, one knife). However, we managed to cook breakfast and a couple of meals. The hotel has two pools - one very busy with lots of activities and the other one quieter. Sunbeds were not a problem around the quieter pool (we went middle two weeks in July - but think that this might change the next few weeks - the other pool always was busy). Sunbeds were the basic plastic white ones - so not very comfy - but again, okay for short periods. We stayed at the quiet pool most days, but did venture to the busier pool to take part in the water polo. The entertainment staff were good at getting everyone involved. We didn't eat in the restaurant, as there are so many lovely restaurants in the marina to choose from. We found the bar drinks expensive compared to the local bars, so we didn't drink here either. The hotel do run a happy hour (4-5pm) but this only included beer and soft drinks!). The resort is lovely - a choice of good beaches within a 5-15 min walk depending on which one you choose. We also got the bus in to Ciutadella one evening for a change of scenery. fyi- as we booked through Hotels.com we were not entitled to the free entry to the water park next door - our two older teenagers did go and were not overly impressed, so we didn't feel like we were missing out anyway. Overall a great hotel and we hope to return.
Stayed 14 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Disappointing stay
Stayed here last year and loved the location so booked for another week this year. This time however ended up in Roc Lago Park 2 which is across the main road into Cala n Bosch and a 10 minute walk from the reception and resort. These apartments were inferior to the ones in the main block - broken locks in doors, old rusty looking bathroom, marked floors, broken plugs - the list is endless. Asked to move but was told they were full. Most disappointing for us was the distance from the restaurants/marina area as we have a disabled son and chose this property purely on its close proximity to everything the resort has to offer. So beware when booking - you may end up in the older more run down Roc Lago Park 2. Wouldn't return here when there are lots of nicer apartments in this area.
Stayed 7 nights in Jun 2017

6/10 Okay

Jane, London

Disliked: Property conditions & facilities
It could do with some more staff
Their systems had been for a few days when we arrived and recently back so the person in reception did not have much time for us. We requested an item that never arrived even though we did asked 3 times. The fridge was so noisy that it was hard to go to sleep in the living area by kitchenette. The mattresses felt new, of memory foam so comfortable but too warm. One of the beds was too noisy when turning round. There was hardly any kitchen utensils and the kettle needs replacing as a bit of a safety hazard. Every time we passed by reception it was too busy so we did not report the kettle or ask for another. The place was clean enough but sometimes the cleaners just popped in to drop new towels and empty the bins, did get the impression that they were overworked and working too long hours perhaps. Most staff were very pleasant.
Stayed 10 nights in May 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good family holiday
Apartments basic but pool fab and location to lots of lovely restaurants was excellent we had a great stay. Hotel staff friendly would go here again
Stayed 7 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sophie, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a great location
Me and my boyfriend and friends had a wonderful time here! It's in such a great place right next to the marine and the hotel staff were unbelievably helpful. There's also so many great activities around near the hotel such as: paragliding, sea kayaking, jet skiing, scuba diving and a glass bottom boat.

8/10 Good

Jacqueline, Somerset

Liked: Cleanliness
Basic but pleasant apartments
We had a nice week in Cala n Bosch at the Roc Lago Apartments. On first impressions, late at night, I was a little underwhelmed. However, once organised, it was fine. The 2 bedrooms were clean and comfortable and the bathroom and lounge were basic but functional and gave the added space for a family. We didn't cook at all. The kitchen is 2 hob rings which are very slow to heat up, a dodgy looking microwave, and a fridge. They come in every day to change towels, make the beds and empty the bins, which for self catering, really impressed me. The supermarket over the road sells nice fresh bread and croissants, so we made breakfast and ate it outside on the terrace. You have to pay extra for the TVs remote- we didn't bother, 30 Euro for the key to the safe for the week- you get a 10 Euro deposit back. You can eat at the hotel, but we are out every evening. El Pato was our favourite. The free wifi only works in reception or by the pool - pay extra if you need it in your room too. No ants - just keep your kitchen free of lots of sugar and nice and clean - we didn't see one ant! Staff were ok but we didn't really need them. We were disappointed that we couldn't keep our room on later (we were willing to pay) because they were fully booked. We had a late flight so it meant keeping bags with us by the pool, cases in a luggage room, but no where to shower or change other than the grubby poolside toilets. The pool gets busy and loud at times - it's a family resort - beach is great.

8/10 Good

Jack, London

Liked: Cleanliness, staff & service, room comfort
Would stay again
Lovely Hotel for the money - room was basic but clean - staff very friendly. Plenty of stuff to do in the local area even though it is the end of the season. Have already recommended this hotel to friends and Family.

8/10 Good

Peter, Warkworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff nothing was too much trouble enjoyed breakfast and dinner.

4/10 Poor

Shahina , Essex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Pros Excellent Location Good Swimming Pool for Kids/Adults Breakfast was ok Cons Small ants in rooms Rooms very uncomfortable Wifi (paid €6 per day) was horrific No towels in rooms constantly had to go reception for towels No toilet rolls supplied again visits to reception Poor Mattress - I have back pain now! Overall Excellent location close to all shops and restaurants, safe for kids, aqua rock water park 5mins away. Buses to Ciutadella outside hotel beach about a 10min walk. Marina only 5mins away. However, I would urge people to go elsewhere with similar budget (£1300 for a week I spent) was horrified with the small ants in all rooms had to get rid everyday. Asked cleaners to spray insect spray they duly didn't have any. Rooms lacked towels and toilet paper. Bit on the small side. The worst mattresses ever ... I travel a lot. Need to see a physio about back and neck pain.

8/10 Good

Michael, Rickmansworth

Liked: Room comfort
Great!
We paid for a 'superior' apartment but were placed in an unloved looking apartment across the road from reception...it was ok but the decor was old and shabby. On questioning what was superior about it we were told they had made a mistake, were moved the next day and given free internet access for the week as compensation. Our new apartment was much nicer...modern, light and airy with adequate self catering facilities. Staff were lovely and very helpful. Bedding/towels were changed once in the week, apartment cleaned twice. There are 2 pools, one in each complex, both are good. The one over the road is more relaxed in a garden setting. Cala n Bosch has loads of restaurants around the harbour next to the hotel and there are 2 sandy beaches behind the harbour with lovely clear blue sea and a few fish for snorkelling fans! We would go back for sure. A nice easy family holiday.

4/10 Poor

Lynne , Surrey, England

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The location was fantastic, close to the marina.
We were staying in one of the two bedroom apartments, which was very basic. For 4 adults sharing, the second bedroom was too small, adequate for children. We also struggled with only one mirror in the bathroom, with four women sharing! The location was good, found the pool area too busy, but found another hotel with a quiet pool area nearby which made our holiday. For a reasonably priced holiday we were happy to put up with the basic apartment, but would probably not return.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Apartments are in good location but not in the best of conditions - needs updating.

8/10 Good

David, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great appts
from arrival to departure, staff from reception,bar,dining room and domestic were friendly and helpful.

8/10 Good

Peter, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Relaxation
Great holiday, accomodation was comfortable and clean. Well placed and staff friendly. Would recommend to anyone.