See all properties

iStay Hotel Ciudad Juarez

3.5 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Indoor pool
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Plaza de las Americas
    6 min walk
  • Estadio 20 de Noviembre
    15 min walk
  • Paso del Norte Cultural Center
    17 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

Real Inn Ciudad Juárez

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (1013)
The price is €72
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Real Inn Ciudad Juárez

About this property

iStay Hotel Ciudad Juarez

Central hotel connected to a shopping center in Zona Pronaf with free parking
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at iStay Hotel Ciudad Juarez. During your stay, you'll be connected to a shopping center, and just a quick walk from Hospital de la Mujer. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Paso del Norte International Bridge and 7 minutes from University of Texas at El Paso
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 825397 square feet (76682 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly iStay Hotel Ciudad Juarez. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
IStay Delicious - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 150 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • IStay Delicious

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (825397 square feet)

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch plasma TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

iStay Hotel Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 539 out of 1016 reviews" "
Rating 8 - Good. 222 out of 1016 reviews" "
Rating 6 - Okay. 109 out of 1016 reviews" "
Rating 4 - Poor. 67 out of 1016 reviews" "
Rating 2 - Terrible. 79 out of 1016 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura Brigitte

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways were dirty, building from the outside looked good but from the inside in the actual rooms everything is still very old fashioned. The AC, the TV (normal TV), the shower, the bed sheets. After the cleaning lady came it was a weird smell on the room, like if the mop was dirty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

darcy, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how easy it is to make a reservation online and how the staff is friendly and informative about the stay. All around great experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location is very convenient. Close to downtown
Stayed 1 night in Aug 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place just the entrance for the cars is a little small for pick up
Stayed 2 nights in Jul 2024

8/10 Good

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s decent for the price and location. I would recommend a bit of remodeling
Stayed 1 night in Aug 2024

8/10 Good

MODESTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All was perfectly well
Stayed 1 night in Aug 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. An excellent choice.
Stayed 1 night in Aug 2024

6/10 Okay

Ana

Travelled with family
Liked: Staff & service
Comoda la cama. El baño tenia la cortina rota y la puerta no se podria abrir facil El staff muy amable
Stayed 1 night in Aug 2024

6/10 Okay

enrique

Liked: Property conditions & facilities
need more services and staff more friendly and more train
Stayed 2 nights in Jul 2024

6/10 Okay

Enrique

Liked: Cleanliness, property conditions & facilities
price was better from the other the I stay before was not bad was no bar o liquor need more food to moved forward to a next level
Stayed 1 night in Aug 2024

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jose Roberto

Liked: Staff & service
Disliked: Property conditions & facilities
I like the ubication and breakfast, it was very good. I don't like the carpet of halls it was very old. The walls of the halls needs to be painted , they're very dirty
Stayed 3 nights in Jul 2024

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, amenities
Que las camas están muy chicas
Stayed 2 nights in Jul 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Marguarita

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for a month and we had a good time. All the staff is really nice and respectful. They accommodated us in anything we needed. Would recommend to stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katie

Stayed 1 night in Jul 2024