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Hotel Lucerna Ciudad Juarez

4.5 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property – evening/night
Terrace/patio
Outdoor pool
Bar (on property)
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Breakfast available
  • Air conditioning
  • Room service

Explore the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Plaza de las Americas
    8 min walk
  • Estadio 20 de Noviembre
    16 min walk
  • Paso del Norte Cultural Center
    17 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with a 24-hour fitness center and a 24-hour business center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Lucerna Ciudad Juarez. During your stay, you're just a quick walk from Hospital de la Mujer. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Steps from Hospital de la Mujer and 8 minutes by foot from Plaza de las Americas
  • Local-area shuttle service available
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: USD 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Acueducto

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • iPod dock
  • Premium channels
  • Satellite channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 566 out of 1007 reviews" "
Rating 8 - Good. 153 out of 1007 reviews" "
Rating 6 - Okay. 112 out of 1007 reviews" "
Rating 4 - Poor. 84 out of 1007 reviews" "
Rating 2 - Terrible. 92 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was grwat and respectful
Stayed 1 night in Jul 2024

8/10 Good

Luis

Travelled with group
Liked: Staff & service, room comfort
Juarez Visit
Staff was friendly at all times. Specially bar and food court personnel. the room entry key kept failing and had to be re-programmed. Shower and bathtub not in good shape. Bed was comfortable, but need to invest in pillows.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and respectful
Stayed 1 night in Aug 2024

8/10 Good

Luis

Travelled with group
Liked: Staff & service, room comfort
Juarez 8/13-8/17
Staff was friendly at all times. Specially bar and food court personnel. the room entry key kept failing and had to be re-programmed. Shower and bathtub not in good shape. Bed was comfortable, but need to invest in pillows.
Stayed 4 nights in Aug 2024

4/10 Poor

Gonzalo

Stayed 1 night in Jun 2024

4/10 Poor

Gonzalo

Travelled with family
Disliked: Cleanliness, staff & service
Súper sucio el hotel
El hotel huele súper mal , las alfombras súper sucias , Falta de mantenimiento en el cuarto .
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Aldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

8/10 Good

Dalilah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

enrique

Liked: Staff & service
pool need some more help need cleaner and price was to High is better from the fiesta
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Pool was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible hotel is very clean if you have something you need very fast to accommodate. Excellent hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. The ac could use improvement.
Stayed 1 night in Jul 2024

6/10 Okay

gilbert

Disliked: Staff & service
Its in a good area with easy access to restaurants and casino. I ordered a cople of beers but its very expensive plus they automatically charge you the tip for room service .
Stayed 1 night in Jul 2024

2/10 Terrible

Martha, Aurora

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need remodel, rapid decline from the last time I stayed at this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Good hotel in a good location. Could use some maintenance but a good place overall.
Stayed 1 night in Jun 2024