Holiday Inn Ciudad Juarez by IHG

3.5 star property

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Photo gallery for Holiday Inn Ciudad Juarez by IHG

Pool
Front of property – evening/night
Exterior
Standard Room, 2 Queen Beds
Suite, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • La Rodadora Espacio Interactivo
    ‪10 min walk‬
  • Plaza Las Misiones
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Ciudad Juarez by IHG offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ciudad Juarez by IHG. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Los Misiones
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from American Consulate and 10 minutes from Paso del Norte International Bridge
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 2088 square feet (194 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Ciudad Juarez by IHG. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 250 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (2088 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Sunday and Saturday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 914 reviews
Rating 8 - Good. 154 out of 914 reviews
Rating 6 - Okay. 47 out of 914 reviews
Rating 4 - Poor. 21 out of 914 reviews
Rating 2 - Terrible. 30 out of 914 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Rogelio

Stayed 4 nights in Aug 2024

10/10 Excellent

Guadalupe

Stayed 1 night in Oct 2024

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Arturo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful with accommodations.
Stayed 1 night in Nov 2024

8/10 Good

Roberto Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel compared to other quality in Juarez. The breakfast place is a bit sad with low lighting, they should turn on the lighting to make it livelier
Stayed 1 night in Nov 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, they are kind and helpful. We had a great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Rocio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent service
Stayed 1 night in Nov 2024

10/10 Excellent

Charlie

Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

olga

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Oct 2024

10/10 Excellent

Julio, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
"Me hospedé en este hotel por más de 10 días durante mi visita a Ciudad Juárez para asuntos de inmigración en el consulado. Sin embargo, lo que hizo que mi estancia fuera inolvidable fue la amabilidad y ayuda de todos los empleados. Quiero agradecer especialmente a Ángel, uno de los meseros del restaurante, por su excelente servicio y trato. Es una persona muy dedicada y comprometida con su trabajo. También quiero destacar la amabilidad y profesionalismo de todo el personal, desde la recepción hasta los trabajadores del restaurante y las camareras. Todos son personas muy amables y dispuestas a ayudar. Muchas gracias por hacer que mi estancia fuera tan agradable. Recomiendo ampliamente este hotel a cualquiera que visite Ciudad Juárez."
Stayed 6 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please save your money and choose a cleaner hotel
There were hairs in the bathroom there used to be many more amenities in the rooms and there no longer is. There looks to be mold starting where the doors are in the shower doors. The cleaning of the rooms was not good at all. We have been staying here for years and unfortunately will no longer be staying here.
Stayed 3 nights in Oct 2024

10/10 Excellent

luis fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Bernardo, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel and its 15 min frome the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Estefanie Karina

Stayed 1 night in Sep 2024

10/10 Excellent

Abel

Stayed 1 night in Aug 2024

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Son muy amables en el servicio del restaurante! Los cuartos muy cómodos!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Erika, Deer Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal es excelente. Me gusta el ambiente familiar que ellos ofrecen y siempre nos hacen sentir en casa. La comida es excelente a cualquier hora del día.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alma R

We love
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Travelled with family and small children
I feel safe staying here. It’s clean and modern hotel. The front staff need to improve we were not greeted by anyone they were not courteous during check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024