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Gamma Ciudad Juarez

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gamma Ciudad Juarez

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby
Terrace/patio
Lobby
Deluxe Room, 2 Double Beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315
  • Plaza de las Americas
    3 min walk
  • Subway
    3 min walk
  • El Paso Bus Station
    5 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Gamma Ciudad Juarez

Colonial Ciudad Juárez hotel in Zona Pronaf with free parking
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Gamma Ciudad Juarez offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations are furnished with king sofa beds. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at Gamma Ciudad Juarez. During your stay, you're just a quick walk from Plaza de las Americas. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy Mexican cuisine at Restaurante y bar, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Plaza de las Americas and 4 minutes by foot from Ciudad Juárez Art Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Gamma Ciudad Juarez offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 16490 square feet (1532 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Gamma Ciudad Juarez. Limited free parking is available on a first-come, first-served basis. A complete renovation of Gamma Ciudad Juarez was completed in July 2022.

This Colonial Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.
Restaurante y bar - Overlooking the pool and garden, this buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 265 for adults and MXN 180 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurante y bar

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16490 square feet of space)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Communal living room
  • Renovated entire property – July 2022
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 990 per pet, per night, plus a deposit of MXN 3500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 265 for adults and MXN 180 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 990 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Gamma Ciudad Juarez Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 917 reviews" "
Rating 8 - Good. 243 out of 917 reviews" "
Rating 6 - Okay. 94 out of 917 reviews" "
Rating 4 - Poor. 44 out of 917 reviews" "
Rating 2 - Terrible. 46 out of 917 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and very nice place. We got a room in the back one of that had the storage and work supplies but over all great stay. They lock up where cars are parked and walking distance to grocery store and resturants.
Stayed 1 night in Aug 2024

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, rooms are really spacious. We hang out by the pool mostly and we had a great time.
Stayed 1 night in Aug 2024

6/10 Okay

LG

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra V

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La puerta no cerraba
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service I recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Jesus

Stayed 2 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with family, Travelled with pets
It was ok
Stayed 1 night in Jul 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

peter

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !
Stayed 1 night in Jul 2024

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Definitely recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hostesses
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jul 2024

10/10 Excellent

peter

Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio

Stayed 1 night in Jul 2024

10/10 Excellent

FRANCO

Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Osvaldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell
As soon as you walked in it smelled like sewage and it wasn’t great to have that constant smell. Never again I used to stay there not anymore moving on. Don’t recommend
Stayed 1 night in Jun 2024

6/10 Okay

Angel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The main lights in my room did not work and the TV wouldn’t turn on. I received a visit from housekeeping and a call regarding the same around 10:30pm.
Stayed 1 night in Jun 2024

8/10 Good

PAOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altamente recomendable! Highly recommended!
Stayed 2 nights in Jun 2024