Ciudad del Carmen hotel in Justo Sierra with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Azul Hotel & Restaurante offers 25 accommodations with complimentary toiletries. Rooms open to patios. 32-inch LED televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
During your stay at Azul Hotel & Restaurante, you'll be within walking distance of Domo del Mar Convention Center. Free WiFi in public areas, free self parking, and a restaurant are available.
Free WiFi
Free self parking
Enjoy seafood at lobby, a family restaurant with ocean views
Amenities include a front-desk safe, a meeting room, and a multilingual staff
Just a 2-minute drive from Domo del Mar Convention Center and a few minutes from Carmen XXI Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Azul Hotel & Restaurante. Self parking is free.
This 3-star Ciudad del Carmen hotel is smoke free.
Lobby - Overlooking the ocean, this family restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
1 restaurant
1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
Lobby
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
A meeting room
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Towels
Entertainment
32-inch LED TV
TV channels
More
Desk
Free local calls
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Azul Hotel & Restaurante
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Azul Ciudad del Carmen
Azul Ciudad del Carmen
Azul Hotel & Restaurante Hotel
Azul Hotel & Restaurante Ciudad del Carmen
Azul Hotel & Restaurante Hotel Ciudad del Carmen
Azul Hotel & Restaurante Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that.
Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.
The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs)
He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous)
The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand.
The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it.
We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path.
The staff is the unfriendliest ever and that’s all we do : travelling
This was really a bad experience
Gaelle
Stayed 1 night in Dec 2023
8/10 Good
Sandra
24 Oct 2023
Liked: Staff & service, room comfort
really charming owner and great Indian food
this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop
Sandra
Stayed 1 night in Oct 2023
10/10 Excellent
Tim
Travelled with family
27 Nov 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Cuidad Del Carmen
Basic hotel but right on the beach close to many restaurants
The hotel and staff are very professional and very friendly... 5 star service. Everyone at the hotel is super-friendly. They are always willing to go above and beyond for all of their guests. Raju and staff make you feel like family from the moment you arrive. The restaurant and bar is on the second level of the hotel... the food and drinks are first class.. originally I only intended to stay for 3 days, but my experience was so nice , I extended my stay for several more days.
I decided i wanted to grab a bite to eat across the street, so i told the front desk reception, i was going for a walk. He said, "ok". So i walk about 150 feet i look back and he is staring at me.So i go behind a building out of his view,when i looked back he was no longer there. I decided then I was not going to to eat , I was going make my way back to my room. When I enter the hotel,there was no reception, i make my way to my room as i am bout to unlock the door he opens it from the inside coming out, I get in a verbal altercation with him , i feel totally violated and i dont feel safe i had to push the bed in front of door, i was affraid to tell anyone until the morning being in a foreign country and all. I talked to the owner in the morning he was nice but did not offer me a refund for the night. even though it ruined my night by being trapped in a room without food or drinking water and afraid to leave .I WOULD TOTALLY AVOID THIS PLACE FOR THAT REASON ALONE. stick with a big chain hotel in this city
This is a great value small hotel with an excellent location. We were just looking for a quiet pet friendly hotel within walking distance to the beach. That's exactly what we found. The hotel restaurant has good food and is a good value as well.
Had an amazing time staying in the hotel. the owner spocke English, and he went out of his way to make our stay great. He set up a dolfin tour for us, and it was wonderful. The place is right across the street from the beach.