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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Garden Experience. During your stay, you'll be within walking distance of Fondazione Palazzo Albizzini Collezione Burri. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Garden
  • Take a swim in the seasonal outdoor pool
  • Indulge with body treatments, facials or manicures and pedicures at the spa
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a steam room and a sauna
  • Just a 2-minute drive from Fondazione Palazzo Albizzini Collezione Burri and a few minutes from Grifani Donati Print Shop
  • Dogs welcome for a fee (restrictions apply)

Property Features

Hotel Garden Experience offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business centre and 4 meeting rooms are available. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. The business-friendly Hotel Garden Experience also features multilingual staff, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 4-star Città di Castello hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 4 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Garden Experience offers 56 air-conditioned accommodations with minibars and a safe. Televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.

Garden – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Citta di Castello
  • Hotel Garden Citta di Castello
  • Hotel Garden
  • Hotel Garden Experience
  • Hotel Garden Experience Hotel
  • Hotel Garden Experience Città di Castello
  • Hotel Garden Experience Hotel Città di Castello

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.