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Hotel Lo Smeraldo

4.0 star property

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Photo gallery for Hotel Lo Smeraldo

Garden
Exterior
Double Room | Terrace/patio
Double Room
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

Map
Contrada Don Peppe Sole, 22, Cisternino, BR, 72014
  • Bishop's Palace
    ‪5 min drive‬
  • Norman Swabian Tower
    ‪5 min drive‬
  • Church of San Nicola Patara
    ‪5 min drive‬
  • Brindisi (BDS-Papola Casale)
    ‪55 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Hotel Lo Smeraldo

Hotel in Cisternino with free breakfast and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Lo Smeraldo offers 82 air-conditioned accommodations with minibars and hair dryers. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Lo Smeraldo, you'll be close to EuroSport Casalini 2001. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Just a 5-minute drive from Bishop's Palace and a few minutes from Norman Swabian Tower
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and a garden are also featured at Hotel Lo Smeraldo. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cisternino hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.
Hotel Lo Smeraldo has a restaurant on site.
Room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT074005A100020757

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Lo Smeraldo Cisternino
Lo Smeraldo Cisternino
Lo Smeraldo
Hotel Lo Smeraldo Hotel
Hotel Lo Smeraldo Cisternino
Hotel Lo Smeraldo Hotel Cisternino

Hotel Lo Smeraldo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 14 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Esmaeil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family as well as couples, so relaxing and loved the views.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel, todo muy bien, bonito y buen servicio, el desayuno muy completo, la habitación muy limpia, buena cama y no ruidosa
Stayed 1 night in Sep 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Geneviève

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel digne d un 4 étoiles : professionnels, bilingues, disponibles, aux petits soins. Hôtel propre et bien entretenu. Piscine rafraîchissante. Chambre un peu désuète mais confortable et fraîche lors de notre arrivée. Conclusion : très bon rapport qualité/ prix !
Stayed 1 night in Aug 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel panoramico!
Ottimo hotel con piscina a 2 passi da Cisternino. Personale gentile e professionale. Complimenti, continuate così!
Stayed 1 night in Aug 2024

8/10 Good

Jose Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Felix Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burna relación servicio/precio.
Stayed 1 night in Aug 2024

8/10 Good

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto pulito, zona piscina tranquilla, da rivedere il servizio del ristorante molto lento e disorganizzato.
Stayed 1 night in Aug 2024

10/10 Excellent

enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio misto piacere e lavorp
Hotel che avevo già visitato una decina di anni fa e che ho ritrovato con piacere ancora migliore di come lo ricordavo. Colazione e personale da Oscar... La migliore qualità in assoluto! E io di hotels ne giro a decine ogni anno. Piscina e vista sulla valle valgono il prezzo del soggiorno! Giudizio 10 e lode. Ci rivedremo sicuramente!
Stayed 2 nights in Aug 2024

10/10 Excellent

GIOVANNI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ben organizzato, pulito, bella la zona piscina e le camere rimodernate con bagni nuovi. Comode le aree a parcheggio. Mi è piaciuto.
Stayed 1 night in Jul 2024

8/10 Good

damiano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Maria Fe

Stayed 2 nights in Jul 2023

6/10 Okay

Eva

Stayed 1 night in Jul 2023

8/10 Good

Ghislaine

Stayed 1 night in Apr 2023

10/10 Excellent

Franca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza pulita e comoda, personale cortese e attento.
Stayed 2 nights in Mar 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but the worst service at restaurant
We had a family room which was great but warm. Breakfast was good. The hotel was a bit hard to find but with nice surroundings. The hotel was good but the restaurant was with the worst service we have ever had! The waiter ignored us completely and the food and bill took forever (simple pizza), I would never recommend the restaurant to anyone since I have never experienced such bad service!
Stayed 2 nights in Jul 2022

8/10 Good

Julia

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Männliches personal landesüblich faul aber freundlich. Zimmerservice ok, Roomservice freundlich und Amaturen/WC sauber. Ansonsten oberflächlich und sehr entspannt, landestypische eben. In Deutschland eher drei als vier Sterne.
Stayed 10 nights in Jul 2022

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto molto funzionale e pulito. Ottima anche la ristorazione e la piscina. Complimenti a tutto lo staff
Stayed 1 night in Jun 2022

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione
Stayed 1 night in Apr 2022

10/10 Excellent

Saverio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Personale gentilissimo, struttura molto rilassante pulita e tenuta con cura. Massimo confort
Stayed 1 night in Sep 2021

8/10 Good

Natale

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ottimo Hotel salvo il bagno camera confinante
Hotel è situato in in Bellissimo Posto, unico neo il bagno della camera adiacente confinava direttamente con la nostra camera per cui la stessa risultava molto disturbata .
Stayed 2 nights in Sep 2021

8/10 Good

Demetrio

Stayed 7 nights in Aug 2021

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Empfang war sehr freundlich. Lobby groß und aufgeräumt. Englische Sprache an der Rezeption war kein Problem. Zimmer waren geräumig und sauber, das Inventar gepflegt. Frühstück kontinental, Kellner etwas überfordert und nicht der englischen Sprache mächtig. Restaurant sehr zu empfehlen .
Stayed 4 nights in Aug 2021

8/10 Good

Anna

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2020