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Palace Hotel

3.5 star property

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Photo gallery for Palace Hotel

Outdoor pool, open 7:00 AM to 6:00 PM, pool loungers
Lobby
Exterior
Breakfast, lunch, dinner served; Indonesian cuisine
2 bars/lounges, lobby lounge, sports bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Pool
  • Gym

Explore the area

Map
Jalan Raya Cipanas, Cipanas, West Java, 43253
  • Cipanas Presidential Palace
    ‪2 min walk‬
  • Kebun Raya Cibodas
    ‪5 min drive‬
  • Cibodas Botanical Gardens
    ‪10 min drive‬

Room options

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Suite

Suite

  • Sleeps 2
  • 1 King Bed

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Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Minibar, soundproofing, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, soundproofing, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Palace Hotel

Hotel in Cipanas with a full-service spa and bars
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is not available.
Palace Hotel offers 192 air-conditioned accommodations with minibars and complimentary newspapers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Palace Hotel, you're just a quick walk from Cipanas Presidential Palace. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Flamboyan Cafe, a café that serves Indonesian cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 2-minute walk from Cipanas Presidential Palace and a 5-minute drive from Kebun Raya Cibodas
  • Airport shuttle service available for a fee
Palace Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a terrace are also featured at Palace Hotel. Self parking is free.

This 3.5-star Cipanas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Flamboyan Cafe - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Palace Food Court - Onsite restaurant. Open select days.
Lobby Lounge - This lobby lounge serves light fare only.
Cempaka Club - Onsite sports bar.
Room service is available.

Languages

Arabic, English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 150,000 for adults and IDR 85,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cempaka Club
  • Flamboyan Cafe
  • Lobby Lounge
  • Palace Food Court

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 85000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Cipanas
Palace Hotel Cipanas
Palace Hotel Hotel
Palace Hotel Cipanas
Palace Hotel Hotel Cipanas

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Tan

Travelled with family
Not so good, facilities too old
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this establishment, Nice room, good service and the food is excellent . keep up the good work.
Stayed 1 night in Aug 2019

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services but, Build.B to street is very noisy, I changed to back garden, however, some guests are using microphones for their games, I suggest stopi using microphones.
Stayed 3 nights in Jul 2019

8/10 Good

Darwi

Liked: Staff & service, property conditions & facilities, room comfort
Family vacation
Overall was good. Is just had quiet few black ants.
Stayed 1 night in Apr 2019

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is very big and the site great. But not clean at all. Also, the bed not clean along with the bathroom. The safety box were missing in the room.
Stayed 1 night in Aug 2018

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Market area hotel
A nice hotel close to the market. A few fast food restaurants close by.
Stayed 2 nights in Jul 2018

8/10 Good

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception improvments would make the hotel Outstan
Hotel was nice in general, one if the lady reception gave me a hard time in check in, by trying to give me 1st floor, by saying 3rd floor dont have Air Conditions, took me more than an hour to find suitable room at 3rd floor with A/C. Rest of my 3 nights was fine
Stayed 3 nights in Jul 2017

8/10 Good

Åne

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Good value, with clean rooms and ok food
Stayed 1 night in Jun 2017

6/10 Okay

Khalil, Dammam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nice hotel that has amazing view
The hotel is quite good. the mountain view in the restaurant is amazing. the room is quite good. the staff is awesome. and that wat made our short stay fun

6/10 Okay

Sheryl, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for what is offered.
A last minute booking as driver was too tired to drive on. All rooms tend to be noisy from traffic. We did not have the opportunity to explore much of the hotel as it was an overnight stop. Great breakfast on offer. Comfortable rooms, great staff, very welcoming.

4/10 Poor

Thesis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Thesis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

TOMOHARU, YAO

Stayed 2 nights in Aug 2021

10/10 Excellent

Andry, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan yg berkesan
Secara keseluruhan cukup baik, pada awalnya ada perbedaan antara kamar yg dipesan dgn yg tersedia. Kamar luas. Tp segera diperbaiki sesuai dgn permintaan. Sarapan oke dan variatif.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
A little bit pricey
Hotel needs renovation
Stayed 1 night in Aug 2018

8/10 Good

Osamah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد جدا
جيدجدا
Stayed 10 nights in Aug 2018

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Fakih, Bintaro,Tangerang Selatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lama,interiormya kuno
Saya dapat kamar berisik karena menghadap ke jalan raya ditambah dgn suara musik dari lounge yang tepat berada disamping jendela. Kamar mandi mengeluarkan bau yang tidak sedap,dan tidak diresponse keluhan saya oleh mereka.

8/10 Good

Verified traveller

8/10 Good

rosi, Bekasi

Liked: Cleanliness, property conditions & facilities, room comfort
Pallace Hotel Cipanas
Sejuk, Bersih, Nyaman, dan Menginspirasi.. Thanks Pallace Hotel Cipanas ;)