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Welcome Suites Springdale

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Welcome Suites Springdale

Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
11645 Chesterdale Road, Cincinnati, OH, 45246
  • Sharonville Convention Center
    16 min walk
  • Topgolf
    8 min drive
  • Winton Woods Park
    9 min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    26 min drive

Room options

Suite, 1 Queen Bed, Accessible, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (533)
The price is €76
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd

About this property

Welcome Suites Springdale

Hotel in Cincinnati with free parking
A snack bar/deli, a meeting room, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, a banquet hall, and a vending machine are onsite.
Welcome Suites Springdale offers 72 accommodations with coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Welcome Suites Springdale, you're just a quick walk from UC Health Primary Care. You'll find features like free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • 9 minutes by foot from UC Health Primary Care and a 2-minute drive from Sharonville Convention Center
  • Cats and dogs welcome for free (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. Welcome Suites Springdale also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Self parking is free.

This Cincinnati hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Crossland Economy Studios-Cincinnati-Springdale-Tri-Cty Mall
Crossland Economy Studios Cincinnati Springdale Tri Cty Mall
Welcome Suites Springdale Hotel
Studio 6 Cincinnati Springdale OH
Studio 6 Springdale OH Cincinnati
Welcome Suites Springdale Cincinnati
Welcome Suites Springdale Hotel Cincinnati

Welcome Suites Springdale Reviews

Reviews

6.2
Rating 10 - Excellent. 34 out of 150 reviews" "
Rating 8 - Good. 37 out of 150 reviews" "
Rating 6 - Okay. 23 out of 150 reviews" "
Rating 4 - Poor. 15 out of 150 reviews" "
Rating 2 - Terrible. 41 out of 150 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, and great customer service
Everyone in the staff there was so nice and friendly and also very welcoming. The atmosphere of this hotel is very nice. We ended up here after a weird mishap with our original booking for our trip to Cincinnati. The rooms were nice and clean, the pool was great, the breakfast was good, and also the whole atmosphere was genuinely excellent. If i ever make it down to Cincinnati again I am definitely going to stay at the LivINN hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

dominique

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!
I didn’t stay at this hotel. I was there for a basketball tournament. Called earlier in the day to secure the room since I knew I would check in late. When calling for directions, I was told they were sold out and they had given away my room, even though I secured with a credit card. It was midnight, my daughter had to play at 8am and ALL hotels were sold out, except Ramada Inn. Worst experience ever!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Aimee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
That place needs shut down
Stayed 1 night in Apr 2024

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room for me
Stayed 1 night in May 2024

10/10 Excellent

Lester

Stayed 2 nights in Apr 2024

2/10 Terrible

Christine

Stayed 1 night in Apr 2024

2/10 Terrible

Gabrielle

Travelled with group
Disliked: Staff & service
They did not have a room available when I attempted to check in (despite having reserved and paid for my room through Expedia)
Stayed 1 night in Mar 2024

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Nov 2023

10/10 Excellent

Alvira

Stayed 2 nights in Nov 2023

2/10 Terrible

Don

Stayed 2 nights in Jun 2023

4/10 Poor

Adam

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
No utensils in the room, and there were roaches in the room
Stayed 8 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Sep 2023

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Haley

Liked: Room comfort
The main issue was when I got there my room was not ready at all. Bed not made room not clean. And in the system it told them it was ready so when I walked in I was upset that I couldn’t lay right down and relax
Stayed 1 night in Aug 2023

2/10 Terrible

reham

Stayed 6 nights in Aug 2023

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I've ever stepped into
Run - and fast! This place is a dump with a strong odor throughout which caused a reaction to my asthma requiring a visit to urgent care. I refused to stay after seeing how bad the place (flooring peeling, holes in wall and sheets, trash in the halls, strong smoke odor throughout, no elevator) was and they have never refunded me, and they even disputed my credit card dispute. This place is not good and should NOT be listed on Hotels.com (I can't believe this place meets the Hotels.com minimum standards).
Stayed 1 night in Jun 2023

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE COMMUNICATION
They call me Saturday morning to let me know they overbooked and cancelled my reservation. Very dissatisfied with the service.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
If you go to Cincinnati you got to stay here the best Embassy great quality very friendly people
Stayed 2 nights in Jul 2023

2/10 Terrible

David

Travelled with family
I had a text from Welcome Suites that they overbooked and therefore had no room for me. They should cut off taking reservations from Expedia if they can’t honor them. I tried calling Expedia to have another hotel reservation but Expedia doesn’t have a phone number to contact. Ended up booking another hotel that was $80 more money. Not a good experience.
Stayed 2 nights in Jul 2023

2/10 Terrible

Alona

COMPLAINT- REFUND NEEDED
The hotel was overbooked, therefore, I did not have a room. I had to scramble and find another hotel. I need a refund immediately. What is the process for this? 404-644-7275
Stayed 2 nights in Jun 2023