Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Front of property
Suite, 2 Bedrooms, Fireplace (Loft) | Living area
Suite, 2 Bedrooms, Fireplace (Loft)
Hypo-allergenic bedding, down duvets, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪12 min walk‬
  • Ohio Valley Antique Mall
    ‪7 min drive‬
  • Topgolf
    ‪7 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪25 min drive‬

Room options

Studio Suite, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Fireplace (Loft)

  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Kitchen

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites Cincinnati - Sharonville West

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, an outdoor tennis court, and coffee/tea in a common area. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta ES Suites Cincinnati - Sharonville West. During your stay, you'll be within walking distance of Sharonville Convention Center. Free WiFi in public areas, free self parking, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and basketball
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 1-minute drive from Sharonville Convention Center and 13 minutes from Liberty Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites Cincinnati - Sharonville West offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Cincinnati - Sharonville West. Free self parking is available.

This Sharonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–9:00 AM: USD 001 per person
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Bike parking
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Deep-pile carpet in room
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 51
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 001 per person
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Cincinnati - Sharonville West.

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 394 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 117 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kayla

Stayed 1 night in Nov 2024

2/10 Terrible

Marriea

Travelled with family
Don’t stay here
When arriving to our room, it was full of marijuana smoke as if someone was just in there doing drugs. We tried to work past it due to how late it was, but got to the point where we could not. We asked to be moved to another room that was even more disgusting, hadn’t been cleaned and we’re unable to stay.
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Stayed 7 nights in Oct 2024

2/10 Terrible

Kumar, Edison

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Convenient. Safe.
Stayed 3 nights in Nov 2024

6/10 Okay

SHIV

Travelled with partner
Disliked: Amenities
They need to clean the rooms and take care of things after a person checkout.I.e refill liquid soaps , shampoo , And clean washrooms. Most important need to add more stuff in breakfast
Stayed 1 night in Nov 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its just a no, keep looking and don't stay here.
The hotel staff was understaffed and overwhelmed. The rooms were disgusting, carpets and bedding stained, cigarette burns in everything, smelly, and out of all soaps. When we called she said we can see another room, and we asked if it was worse and she said we can go look and it looked like blood stains. They did offer a refund, however there was no where else to go. Their customer service was rude including hangin up on my teenager when she asked for shampoo and the manager was unfortunately not able to help the situation either. Outside of the room, the grounds were bad, busted out windows in many units, people screaming fighting, karaoke party with the bass blaring all night. Just overall a no go and there was not a resolution or a consideration from the staff what so ever.
Stayed 1 night in Nov 2024

10/10 Excellent

Lamonte

Stayed 2 nights in Oct 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Have nothing right now
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are deceiving the room does not look how the pictures look. It’s not very clean. There were dead bugs found under the cushion where the pullout couch is, which is why I did not stay and had to leave.
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check-in
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Stayed 5 nights in Oct 2024

6/10 Okay

SHIV

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms needs to be clean more as the carpet and others things requires to changed to new. Secondly they change to add few more things to their breakfast menu. Front staff is good. Overall will give 3/5 stars.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely awesome. It is refreshing to find that customer service still matters to some establishments.
Stayed 4 nights in Oct 2024

6/10 Okay

Tianji

Business traveller
Disliked: Cleanliness, staff & service
Well, not going back again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and make you feel like home
Stayed 7 nights in Oct 2024

6/10 Okay

Curtis

Stayed 3 nights in Oct 2024

2/10 Terrible

Rebekah

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Danny

Stayed 2 nights in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
The room I got was falling apart doors coming off hinges old furniture that probably would've broke if I sat on it. It had an AC unit with an air filter that looked like it hadn't been changed in 30 years
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Maybe if you get a great deal, otherwise not worth
Carpet on room looked like it hasn't been cleaned in years. Pillows were rock hard. Room WAS NOTHING like the pictures. Looks like they took pictures from when they first opened and haven't updated since. The room had no doors for the bedroom as there were in the pictures. As many mentioned breakfast was highly lacking as they offered no hot foods. Out of coffee and had to wait both mornings of our stay for over 30 minutes when the eating area had only one other group of two adults.
Stayed 2 nights in Oct 2024

6/10 Okay

Grant and Michaela

Travelled with family
Disliked: Amenities
Check in was kind of hectic. My husband was told we needed a credit card that we couldn't use our debit card for the deposit. We didn't have one available at the time. Went back to try to figure something out and they told him, oh no we just don't take chime debt. The breakfast was a real let down. It says on the website that you could make breakfast tacos, burritos or bowls. And that was not the case. Other then that it was an alright stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024