La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason

Exterior
Indoor pool
Lobby
Deluxe Studio Suite, 1 King Bed, Non Smoking
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
9918 Escort Dr, Mason, OH, 45040
  • Deerfield Towne Center
    2 min drive
  • Manor House
    5 min drive
  • Loveland Castle
    7 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    40 min drive

Room options

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason

Suburban hotel with free breakfast and a 24-hour front desk
An indoor pool, a spa tub, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
The free breakfast at La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason gets high marks from our customers. During your stay, you'll be within walking distance of Governor's Plaza. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Kings Island and 13 minutes from Liberty Center
  • Cats and dogs welcome for a fee (restrictions apply)
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason offers its guests an indoor pool and a spa tub. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Mason hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quinta Cincinnati Northeast
Quinta Inn Cincinnati Northeast
La Quinta Inn & Suites Cincinnati Northeast Mason, Ohio
La Quinta Mason
La Quinta Cincinnati Northeast
Mason La Quinta
La Quinta Inn Cincinnati-Northeast Hotel Mason
Quinta Inn Cincinnati NE Mason
La Quinta Inn Suites Cincinnati Northeast
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason Hotel
La Quinta Inn Suites Cincinnati NE Mason
La Quinta by Wyndham Cincinnati NE Mason
La Quinta Inn Suites Cincinnati Northeast
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason Mason
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason Hotel
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason Mason

La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason Reviews

Reviews

6.8
Rating 10 - Excellent. 294 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 126 out of 1001 reviews" "
Rating 2 - Terrible. 156 out of 1001 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I had a king room with a pet, so they may give pets the rooms with old carpet... anyway, it was the kind of carpet you don't want to walk on barefoot. Pretty grubby. The room was alright, but very dank & damp. A dehumidifier would've made a big difference.That said, it was ok overall. The bed was comfortable & clean. The bathroom was clean. Fridge worked fine. No major complaints.
Stayed 1 night in Aug 2024

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
All picture of the hotel are obviously when originally built. Carpets were dirty and we found blood on the sheet. We paid 250.00 and the room had 1 towel and 1 washcloth. The lobby was dirty and the furniture was so dirty I was afraid to sit down. Don’t waste your money
Stayed 1 night in Aug 2024

2/10 Terrible

Travis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasnt clean at check in, dirty sheets, old towels left in room. Smelled like mold and cigarettes. Everything was unacceptable...
Stayed 4 nights in Aug 2024

6/10 Okay

Heather

Travelled with partner
Disliked: Property conditions & facilities
It was an okay hotel it served its purpose
Stayed 1 night in Aug 2024

4/10 Poor

Kayleigh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service for price paid!
Terrible customer service. Paid $490 for a weekend staycation, only to be disappointed in breakfast options and downright unprofessional staff who allow teens to knock on doors throughout nights and needles in pools.
Stayed 3 nights in Aug 2024

4/10 Poor

Nathan

Stayed 2 nights in Aug 2024

4/10 Poor

Elaine

Stayed 8 nights in Aug 2024

6/10 Okay

Bryan

The lobby area is nice. Room was basic and worn. Nothing terribly wrong but definitely lots of wear and tear.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
The staff were friendly but our room was not great. NO telephone, no towels and only one very small garbage can. They didn’t clean our room the first day. So we went to complain and were told that we needed to tell them if we wanted it clean. I have never ever heard of that in all my stays at many hotels!!! The fact that we were two ladies with no phone, it didn’t feel safe. They did rectify this issue. I don’t think I would stay there again, even though the location was perfect for us.
Stayed 4 nights in Aug 2024

6/10 Okay

Kym

Travelled with group
This hotel was in a good for location for what we needed. However I would not stay there again. It was just adequate. It is old and tired and in need of some TLC. There was nothing that stood out as great. The beds were comfy but definitely could use some new pillows. Like I say it was perfect for what we needed but don’t expect much.
Stayed 2 nights in Aug 2024

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
Pool was not clean. Water was super cloudy. Room was clean, but bathroom was super small. Won't stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean anywhere plus huge blood stain! AVOID
Anyone who says this hotel is nice must have very low standards. My family is not picky, but we do want our room to be clean. This hotel on a whole is not clean. Around all the doors where someone would hold the door was covered in smudges and who knows what from people's hands. When we walked into our room we looked into the bathroom first. There was hair all over the place. Stuck to the wall in the shower, on the sides of the tube, stuck to the ripped and torn shower curtain, and also on the toilet. The towels were not restocked in the room. The lamps in the room had stains and smears on them. My husband got a clump of hair like from someone's brush stuck to the bottom of his sock. I don't think the room was ever vacuumed. Our three children were even extremely grossed out. Pretty sure all they did was change the sheets and clean the sink (probably only did that because the facets get very smudged up with soap easily). Other members of our family stayed in a different room which was in the same state as ours but worse. The mirror light didn't work but that wasn't the worst part. There was a huge blood stain on the side of one of the mattresses under the sheet! It was a big sized stain. We stuck it out only because there were no other hotels available for our large group or we would have left. Avoid this place if you can help it! There is a difference in needing updated and just unclean. I could write more but I've ran out of characters.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for Kings Island! Perfect location. Room clean & comfortable. Breakfast great, Coffee fantastic!
Stayed 2 nights in Aug 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Our stay at La Quinta Inn & Suites Cincinnati-Mason met our expectations. Our room was "relatively" clean, comfortable, and spacious. Wifi worked well, and breakfast offered sufficient variety of hot and cold choices. -- Even though our room was on the side of the hotel located furthest from I-71, there was still some noise from passing vehicles.
Stayed 4 nights in Jul 2024

6/10 Okay

Shawn

Disliked: Property conditions & facilities
Absolutely not worth the price for what it was. Run down and overpriced
Stayed 1 night in Jul 2024

6/10 Okay

Sareeta

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dried blood on the mattress, clumps of hair on the carpet, bathroom dirty, tub toilet and floor. Lights that don't work, police were called. Over charged and then blamed by staff for error. Never again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Demetrius

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When I check in I had two rooms one was not clean at all they did give us another room which both rooms was dirty no towels or face clothes dirty towels on floor from previous guest sheets dirty and also pillow cases never clean room from Saturday.
Stayed 2 nights in Aug 2024

6/10 Okay

Tom

Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Makayla

Travelled with family and small children
Liked: Staff & service
The ac was off when we went in to our room. Everything with a cloth surface was damp, the room smelled like and musty, there were no bath towels. Staff were super friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Jason

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Going downhill!
This was my 5th stay at this location, mainly due to it's excellent location. It was likely my last stay! Each stay was a little worse than the one before. This time, the bathroom did not appear to have been cleaned. The TV did not work, we did not have soap, shampoo or coffee. The towels were heavily stained and had long hairs on them. The second day, our towels were removed and the trash can emptied, nothing else. No towels replaced, no cleaning, TV not replaced (front desk said they would take care of.). I also get the impression people are living there now, not just overnight stays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Khris

Stayed 1 night in Jul 2024