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Hilton Garden Inn Cincinnati/Mason

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Cincinnati/Mason

Terrace/patio
Front of property
Reception
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5200 Natorp Blvd, Mason, OH, 45040
  • Deerfield Towne Center
    14 min walk
  • Carrabba's Italian Grill
    3 min walk
  • Cincinnati Bus Station
    22 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    40 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Mini-fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Living area

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (892)
The price is €103
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

About this property

Hilton Garden Inn Cincinnati/Mason

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Hilton Garden Inn Cincinnati/Mason offers 110 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cincinnati/Mason. During your stay, you'll be within walking distance of Deerfield Towne Center. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Deerfield Towne Center and a 3-minute drive from Arbor Square
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cincinnati/Mason offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The business-friendly Hilton Garden Inn Cincinnati/Mason also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.
Great American Grill - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 9.95-9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Smooth flooring in room
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9.95 to 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cincinnati-Mason Hilton Garden Inn
Hilton Garden Inn Cincinnati-Mason
Hilton Garden Inn Hotel Cincinnati-Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Ohio
Hilton Garden Inn Cincinnati-Mason Hotel
Hilton Garden Inn Cincinnati Mason
Hilton Garn Cincinnati Mason
Hilton Cincinnati Mason Mason
Hilton Garden Inn Cincinnati Mason
Hilton Garden Inn Cincinnati/Mason Hotel
Hilton Garden Inn Cincinnati/Mason Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason

Hilton Garden Inn Cincinnati/Mason Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 548 out of 941 reviews" "
Rating 8 - Good. 283 out of 941 reviews" "
Rating 6 - Okay. 70 out of 941 reviews" "
Rating 4 - Poor. 25 out of 941 reviews" "
Rating 2 - Terrible. 15 out of 941 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

FRED

Stayed 2 nights in Sep 2024

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed here before and had a pleasant experience and choose to stay again but this time there seemed to be a nest of ants or something in the corner of the bathroom door well.I told the front desk they had someone come and spray after we left for the day,when we came back to the room the pest were still very active I went back and told the front desk they said they already knew what bothered me was they didn’t offer to change my room so my family and I had to stay in the room for 2 bites with active pest that I have pictures and a video of and the room smelling strongly of bug spray.Lastly after the first night I asked the room service attendant by my door standing in front of her cart could she make our beds she looked me in my ruses and said yes we’re gonna do that .When my family and I got back that night our room hadn’t been touched!That was the worst experience I’ve had having to be someplace that I paid for 2 nights and was forced to stay in feeling creepy because of ants constantly crawling and room smelling like bug spray.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

William

Stayed 1 night in Aug 2024

8/10 Good

CAROL

Stayed 1 night in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Aug 2024

6/10 Okay

Randi

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was extremely clean and modern
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Staff was great. Friendly and helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Teresa

Disliked: Staff & service, room comfort
The view was blocked with air conditioners
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Joan

Travelled with partner
The price I locked in for the property was not the price I had to pay!!! I will never use Expedia again. 2 night stay for $700.00 That’s not what we agreed on.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect for a quick stay for the Cincinnati Open
Stayed 1 night in Aug 2024

6/10 Okay

rodney

Travelled with family
Liked: Cleanliness, staff & service
Great staff bad experience
I was in town for a family get away. The hotel was in a great location. (DO NOT EAT THE ICE CREAM NEXT DOOR) staff was friendly. Unfortunately thats where the comfort ended. My bathroom exhaust wasnt working. My air kept shutting on and off,but finally stayed on after a ½ day. My refrigerator didnt work. I placed water bottles in for the hot day i anticipated...and to my dismay when i woke up they were completely warm, not chilled, not cold WARM. And these rooms must allow pets. My daughter is allergic and kept sneezing despite having an allergy pill. I feel bad for being honest, because the staff was so friendly. But im reviewing the hotel not the staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

barbara, roanoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient. Rooms were clean and well stocked.
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff very friendly. Perfect for a one night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Harper's Pointe where we played tennis all weekend. Close to restaurants and 1-71 and 275. Hotel is back off the main road so it's quiet and peaceful. Wish breakfast was included.
Stayed 1 night in Aug 2024

6/10 Okay

Vernon

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Deryl

Stayed 3 nights in Jul 2024

6/10 Okay

Dennis

Disliked: Cleanliness, staff & service
3 Night Stay Never Cleaned or Stocked My Room
Stayed 3 nights in Jul 2024

8/10 Good

Mary Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great- the staff were wonderful. There were some big bugs in my room which wasn’t ideal. I reported the situation to the front desk and they handled it immediately.
Stayed 5 nights in Jul 2024

2/10 Terrible

Bethany

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Family Trip
It was a terrible stay. I ordered a suite and assumed a suite meant a bedroom seperated from the living room with a door for privacy but there was none. The breakfast was overly priced. The first night there trying to get on the elevator a guest pushed infront of me to get on elevator and acted nasty. The hotel pool was very small. Just not nice like a marriott brand.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, pool was nice
Stayed 1 night in Jul 2024

8/10 Good

Bob

Travelled with family
Stayed 1 night in Jul 2024