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Hotel Rancho Luna

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rancho Luna

Deep-tissue massages, sports massages, massages on the beach
On the beach, beach massages, beach volleyball
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Business centre

Reviews

5.6 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Parking available
  • Pool
  • Spa

Explore the area

Map
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100
  • Rancho Luna Beach
    9 min walk
  • Luna Lighthouse
    4 min drive
  • Guanaroca Lake
    7 min drive
  • Cienfuegos (CFG-Jaime Gonzalez)
    20 min drive

Room options

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

  • 25 sq m
  • Golf view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • 25 sq m
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Rancho Luna

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Hotel Rancho Luna's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Rancho Luna offers 222 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages and sports massages.
During your stay at Hotel Rancho Luna, you're just a quick walk from Rancho Luna Beach. You'll find features like free breakfast, plus 3 restaurants and 3 bars.
  • Free buffet breakfast served daily
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar, and 3 bars/lounges
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • Steps from Rancho Luna Beach and a 4-minute drive from Luna Lighthouse
Some rates at Hotel Rancho Luna are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Rancho Luna offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and meeting rooms are available. A children's pool, a sauna, and a rooftop terrace are also featured at the business-friendly Hotel Rancho Luna. Parking is available for a fee. The property offers extended parking privileges.

This 3-star Cienfuegos hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Hotel Rancho Luna has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and public transport

  • Self parking on site (USD 1 per night)
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Rancho Luna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Self parking fee: USD 1 per night
  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 7 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Hotel Rancho Luna Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 7 out of 19 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
Stayed 7 nights in Dec 2018

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
This was a decent place but I’m glad we only stayed one night. Pros: All inclusive Included water activities on their private beach Cons: Food was just ok Beds weren’t very comfortable and had ants A little far from town but they were very helpful in getting you taxis
Stayed 1 night in Dec 2018

4/10 Poor

LuzHelena, South Africa

Liked: Cleanliness
Disliked: Property conditions & facilities
The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this. People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is close to nice beach that’s all the hotel has going for it
Stayed 12 nights in Sep 2018

6/10 Okay

Larissa, Wales,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio,Limpiesa muy mal,ropa de cama y toallas sucio, Cucarachas en el comedor
Stayed 1 night in Nov 2019

8/10 Good

Carlos

Business traveller
Liked: Cleanliness
The facility is a bit out of date. I'm glad that the meal is a little more delicious
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

Vilma Celia

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible!!!! No se puede brindar turismo sin condiciones , escases de todo!!!!
Stayed 4 nights in Apr 2019

2/10 Terrible

Patrick, Hannover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist in einem katastrophalen Zustand. Das Personal ist teilweise unfreundlich und alle sind schlecht ausgebildet. Nichts funktioniert. Das Essen ist schlecht.
Stayed 1 night in Oct 2018

6/10 Okay

Chuchi, Argentina

Liked: Cleanliness, room comfort
Cerca de la playa pero muy lejos del centro
Hotel 3 estrellas un asco la cantidad de gatos y perros que hace desagradable el hotel.las instalaciones cómodas
Stayed 4 nights in May 2018