Pet-friendly guesthouse with a 24-hour front desk connected to a shopping center in Cienfuegos
Concierge services, laundry facilities, and a 24-hour front desk are available at this guesthouse. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Hostal La Escala offers 2 air-conditioned accommodations with minibars and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
With your stay at Hostal La Escala, you're connected to a shopping center and just a quick walk from El Bulevar. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
Free WiFi
Full breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
Just a 4-minute walk from El Bulevar and a 2-minute drive from Tomas Terry Theater
Pets welcome for free (restrictions apply)
As a guest of Hostal La Escala, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal La Escala also features a garden, concierge services, and laundry facilities.
Smoking is allowed in designated areas at this 3-star Cienfuegos guesthouse.
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
24 hours off-site parking within 3 ft (USD 0 per night)
Street parking available
Food and drink
Full breakfast available for a fee daily 7:30 AM–10:00 AM: USD 2-5 for adults and USD 1-5 for children
Family friendly
Laundry facilities
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Lever door handles
Step-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hairdryer
Rainfall showerhead
Shower
Towels
Food and drink
Minibar
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Maximum 1 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 2 to 5 for adults, and USD 1 to 5 for children
Nearby parking fee: USD 0 per night(3 ft away; open 24 hours)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Hostal Escala Guesthouse Cienfuegos
Hostal Escala Guesthouse
Hostal Escala B&B Cienfuegos
Hostal Escala B&B
Hostal Escala Cienfuegos
Hostal Escala
Hostal La Escala Guesthouse
Hostal La Escala Cienfuegos
Hostal La Escala Guesthouse Cienfuegos
Hostal La Escala Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 83 out of 93 reviews" "
10 - Excellent
83
Rating 8 - Good. 9 out of 93 reviews" "
8 - Good
9
Rating 6 - Okay. 0 out of 93 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 93 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 93 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Good
Cheuk Yiu
28 Sept 2024
Liked: Cleanliness, staff & service
The casa owner, Mileidy and Armando are super friendly and able to help you with anything. Breakfast ( USD 5) has a wide variety of options, that’s includes seasonal fruits.
The WiFi isn’t working sometimes due to power outage in the area ( Not their fault).
Our stay at was very pleasant. The room was clean and very comfortable. The breakfast was amazing. Our hosts were very nice, giving us tips and explaining some Cienfuegos history .They really made us feel at home. Many thanks!!
Muy agradables las instalaciones, la atención y el trato excepcionales, esto unido al excelente gusto de la decoración hacen sentir al cliente como en casa. Estoy profundamente agradecida por la hospitalidad de los anfitriones.
Very nice couple, helpful- even with other than accommodation needs, friendly chat with hosts, great breakfast, beautiful view from the terrace, good location.
Cute property located on a very colourful and safe street. Very close to the viazul bus station and main walking street. The owner is very friendly and welcoming. Room is clean and comfortable, and the view on terrace is amazing. One of the best stays I’ve had in Cuba. Only negative is wifi is weak.
I highly highly recommend staying here. The casa is located on a beautiful street with lots of art and the owners are so friendly and kind. They helped us navigate the city and gave us some amazing recommendations. The views from the terraces are incredible and the room is large, clean and very peaceful. Breakfast is also incredible !!
The host is the sweetest person in the world. She was so helpful and so kind. The area is very quiet so you get a great night sleeps. Will go back there again definitely
Superb Casa. The only place to stay in Cienfuegos. My room was clean snd comfortable and the Casa is in a good location. Close to the bus terminal and main prado. Mileidy and Armando were great hosts and Mileidy was so attetive and gave me the best breakfast i had jn Cuba. It even came with a dessert! Very highly recommended. Also there is a Husky Dog called Mio!
Eventhough it is a 20 min walk to the city centre and main landmarks, we were delighted to stay at Milady's place. She warmly welcomed us in her home and really made us feel like if it was ours.
She is really lovely, caring and has a shining personality. She gave us thorough information about Cienfuegos and all its attractions and points of interest.
The breakfast was finger lickin' good especially the home made cakes!
You can be sure to have a great stay here.
Milady was truly a wonderful hostess. I stayed with my husband daughter and grandson. We had the triple room which was small but nice bedding, had own bathroom and very clean. The breakfast was additional but a lot of food and home made with love. You can walk everywhere there and we felt right at home. Milady was wonderful with our 11 month old grandson and spoke great English. I highly recommend!
La colazione da sola vale il soggiorno in questo hotel. La cordialità della famiglia che ci ha ospitato e il suo splendido cane fanno poi la differenza. Se dovete fermarvi in città, allora questo posto è perfetto. C'è un'ottima terrazza per sfuggire dal caldo torrido, il top sarebbe una piccola piscina.
Los anfitriones muy atentos, amables y agradables. Nos han tratado genial.
El desayuno es super completo y Mileidy siempre está dispuesta a sorprenderte con algo nuevo cada día. Es una masterchef! :) Además de una persona super risueña que te hace la estancia muy confortable.
Si volvieramos, repetiríamos el lugar para hospedarnos sin duda.
Los dueños del alojamiento encantadores.
El desayuno muy, muy recomendable. Te atienden en forma personalizada y muy amable. Dan indicaciones de la cuidad, facilitan la estancia. Las habitaciones muy bien. Tiene patio interior y terraza superiores muy agradables para conservar y para ratos. Una gran experiencia. Muy recomendable.