See all properties

Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    3 min drive
  • Asada Taco Shop
    5 min walk
  • Palm Ave Trolley Station
    6 min drive
  • San Diego, CA (SDM-Brown Field Municipal)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Chula Vista San Diego South

Pool
Hot tub
Breakfast included
Parking included
3.9 out of 5, Good, (1005)
The price is €116
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Comfort Inn Chula Vista San Diego South

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Chula Vista/Otay Valley Hotel gets high marks from our customers. During your stay, you'll be close to Kaiser Permanente Otay Mesa Medical Offices. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Just a 3-minute drive from Kaiser Permanente Otay Mesa Medical Offices and a few minutes from Sharp Chula Vista Medical Center
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

Guests are served free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Renovated entire property – January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 534 out of 1295 reviews" "
Rating 8 - Good. 304 out of 1295 reviews" "
Rating 6 - Okay. 198 out of 1295 reviews" "
Rating 4 - Poor. 139 out of 1295 reviews" "
Rating 2 - Terrible. 120 out of 1295 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

2/10 Terrible

Sonia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Amenities were outdated. Toilet was loose and moving. Baseboard was also coming off. Room had an odor. Outside in parking lot there was a group of men drinking that you can tell weren’t guest, such a safety issue.
Stayed 1 night in Oct 2024

2/10 Terrible

Damion

When i got to property 3 hrs after booking, my booking still stated in progress. They could not check me in and when i called expedia.com wait time was one hr. I had to pay onsite and book a new room.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the venue!
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Marcy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, customer service and clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property itself was clean and well lit with cameras all around property to watch parking area (large parking area [parking included]). Breakfast is included 6-9am. The room itself was super clean and renovated. Staff was quick and friendly.
Stayed 1 night in Sep 2024

4/10 Poor

Erica

Travelled with family and small children
Disliked: Property conditions & facilities
I don’t think this place was worth the $200 a night. There was nothing special about it. You’d think that for as pricey as it was they would have at least had warm water. Every shower I took here was cold even after letting it run on the hottest setting for like 5 minutes before getting in.
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Candace

Travelled with family
Liked: Staff & service
The room was clean and the beds comfortable. Great shower but the tub needs to be replaced soon. We went to a concert at the nearby amphitheater. It worked well for us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Obed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room and right across from a gas station. Parking available and had no issues
Stayed 1 night in Sep 2024

10/10 Excellent

Billy John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Interesting check in! Apparently the hotel ran out of keys so the staff member at the front desk had to open the door for everyone that was checking in that night! The staff member kept his cool and still offered great customer service to everyone that was waiting. Obviously it wasn’t his fault he delivered his job to the best of his ability, he was also by himself, so excellent customer service on his part. But the site should have at least two people specially on Fridays and the weekends. Then the people next door to us, had an argument and were screaming, using profanity, and slamming that door many times throughout the night and morning. The room did not feel clean at all, it had a very interesting dry smell. Sunday check out the staff member did apologize for what had happened on Friday night apparently a lot of people had a lot to say too! I’m sure this place is great but someone definitely dropped the ball that evening. Kuddos to the staff member that made it work that Friday night, you definitely need more people like him!
Stayed 2 nights in Sep 2024

8/10 Good

Cindy

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 2 nights in Aug 2024

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly managed and untrained
Stayed 1 night in Aug 2024

4/10 Poor

Raquel

Disliked: Staff & service
Decided to not spend the night. Checked out around midnight.
Stayed 1 night in Sep 2024

10/10 Excellent

ileana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2024