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The Palms at Pelican Cove

3.5 star property

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Photo gallery for The Palms at Pelican Cove

On the beach, snorkelling, beach bar, fishing
Lobby sitting area
Premium bedding, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
Breakfast, lunch, dinner served; beach views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
4126 La Grande Princess, Christiansted, St. Croix, 820
  • Little Princess Estate
    ‪14 min walk‬
  • Sugar Beach
    ‪4 min drive‬
  • St. Croix Government House
    ‪7 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪21 min drive‬

Room options

View all photos for Queen Bed, Beach View, Beachfront

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Queen Bed, Beach View, Beachfront

  • 16 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Beach View, Beachfront

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Beach View, Beachfront

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Palms at Pelican Cove

Beachside resort to enjoy outdoor pool and sand beach
At The Palms at Pelican Cove, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
The Palms at Pelican Cove offers 40 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and microwaves are provided.

Bathrooms include showers and complimentary toiletries. LED televisions come with premium satellite channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Palms at Pelican Cove. During your stay, you'll be within walking distance of Little Princess Estate. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a beachfront location while dining at The Palms
  • Full breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a gift shop, and laundry facilities
  • Onsite recreation includes an outdoor tennis court
  • 14 minutes by foot from Little Princess Estate and a 4-minute drive from Sugar Beach
The Palms at Pelican Cove offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

Multilingual staff, gift shops/newsstands, and karaoke are also featured at The Palms at Pelican Cove. Free self parking is available.

This 3.5-star Christiansted resort is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM and 11:00 AM.
The Palms - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 8:00 AM to 11:00 AM for a fee: USD 4 to 19 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • The Palms

Things to do

  • 24-hour pool access
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Snorkelling
  • Stereo
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • On the beach
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 75 for check-in between 5:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires credit cards for all onsite purchases.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.00 to 19.00 per person
  • Late check-in fee: USD 75 for check-in between 5:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access is available 24-hours a day.
  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Pelican Cove
Palms Pelican Cove Christiansted
Palms Pelican Cove Hotel
Palms Pelican Cove Hotel Christiansted
Palms At Pelican Cove Christiansted
Palms At Pelican Cove Hotel
The Palms At Pelican Cove Hotel Christiansted
Palms Pelican Cove Resort Christiansted
Palms Pelican Cove Resort
The Palms At Pelican Cove St. Croix/Christiansted
Palms At Pelican Cove Hotel
Palms At Pelican Cove Christiansted
Palms Pelican Cove
The Palms at Pelican Cove Resort
The Palms at Pelican Cove Adults Only
The Palms at Pelican Cove Christiansted
The Palms at Pelican Cove Resort Christiansted

The Palms at Pelican Cove Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 264 out of 644 reviews
Rating 8 - Good. 204 out of 644 reviews
Rating 6 - Okay. 84 out of 644 reviews
Rating 4 - Poor. 55 out of 644 reviews
Rating 2 - Terrible. 37 out of 644 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Avon

Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Dec 2024

2/10 Terrible

JoAnne

Disliked: Amenities, property conditions & facilities
Great beach front.
Stayed 16 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
I’ve stayed at this location before and you can’t beat the location. It’s just the sound of the waves and it’s right outside your door. The maintenance of the landscaping could be better. I know that there has been more rain than usual but this shouldn’t be an excuse. The parking area was also overgrown and could use better security lighting. The room was clean and neat but the TV and fire stick was disconnected from the power that was stretched from behind the refrigerator. I think that the power cords could be managed more like a hotel than a teenager’s bedroom. It’s a good place to stay for the price and the staff was very friendly and helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Keith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No maintenance, no lighting around building. Mold in pool. Busted beer bottles. Maid services were good. No grounds keeper. Way over priced for what it was.
Stayed 5 nights in Nov 2024

8/10 Good

David Walker

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was in very poor condition. The TV didn’t work, the safe didn’t work, the phone didn’t work and there were exposed wires in the room, which is dangerous. The bathroom had broken racks and tp holder. The fixtures had white crud all over them and were unsanitary. The dressers were all scratched up and dirty. The pool was cloudy with rust on the sides and couldn’t be used. There was trash around the area as well as the garbage cans were never emptied and smelled. The Restaurant was always closed and it was rare to reach anyone. We tried many times to contact the general manager by phone and email and she never replied or answered. The grounds were also unkept. We took photos of all the problems. We checked out after staying only one night and are still waiting to hear back for a refund of the 6 nights we didn’t use. Upon leaving we spoke to the office assistant who told us we would be refunded. It has been a week and we are still waiting so we will now try to get a charge back through our credit card. We also contacted Expedia and have a case no. They also tried to contact the hotel with no response.
Stayed 7 nights in Nov 2024

6/10 Okay

KEVIN, Lake Stevens

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The view is very good even from a ground floor unit. We were the only guests at the hotel our first night, would have been nice to get moved to the second floor. Apparently there was some maintenance taking place. I find it interesting that on our second night a member of the USVI legislature stayed at the hotel and was able to get a second floor unit. The biggest bummer was the restaurant /bar closed early the first night with no notice. Our second day the restaurant/bar did not open at all. What good does it do to have a ticket for a free Rum Punch for each day of your stay if the bar is closed. Having said that, when the bar was open our servers, Neish and Becky took great care of us. At the front desk we meter Starr and her partner Ashley, both of them were superb friendly and helpful, thanks ladies!
Stayed 2 nights in Oct 2024

2/10 Terrible

Ianner

Stayed 2 nights in Sep 2024

4/10 Poor

Alison

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not ready on arrival. No phones in the room to call front desk, when an issue occurred. Washing machine and Dryer were not working. No lights on the steps. The property itself looked in kept.
Stayed 6 nights in Sep 2024

6/10 Okay

Lauriel Francis

Liked: Staff & service
…
Stayed 1 night in Sep 2024

4/10 Poor

Magol

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, after receiving our room key, we went to the bungalow. Our first impression was that the bungalow was not well-maintained. However, the real disappointment came at bedtime when we found that the bedsheets had an unpleasant smell and appeared to not have been changed. The next day, when we went to the front desk, nobody was there. Despite my efforts to call and visit the front desk, there was no response and it seemed deserted. Frustrated, I decided to take matters into my own hands and went to the nearest laundromat to wash the bedsheets, pillow covers, and bedspread. After returning from the laundry, I attempted to talk to the front desk again, and once more, there was no one there, despite a sign indicating the employee's return at 11 AM; it was already 11:20. I eventually gave up on making a complaint because I was on vacation and didn't want to deal with unresponsive staff who seemed indifferent. If you're unconcerned about hygiene, this might be the place for you. I even found hair from the previous customer in the bathroom, and everything seemed unclean. Despite the disappointments, the property's front beach was quiet, and the few interactions we had with employees were friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is right there, everything is on point
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Magdy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like anything we were out side for 1 hour no one was there to receive us we had to go and book another hotel I want my money back or else the hotel and Expedia will get horrible reviews
Stayed 1 night in Aug 2024

2/10 Terrible

Nakia

I did not stay at this property. When I arrived I was told that they did not have any power and were waiting for WAPA who hadn’t arrived yet. I was told that they weren’t going to process my order but then I get this stating I stayed here which is completely fraudulent.
Stayed 3 nights in Aug 2024

8/10 Good

Tanya

Travelled with partner
Liked: Staff & service
Our stay at The Palms was a time to remember. Thanks to Star and the staff, all the way from maintenance to the server, they were all so incredibly nice, helpful and accommodating. Even though we were there during a hurricane, they all made sure we were safe. The staff alone will be the reason we visit again.
Stayed 7 nights in Aug 2024

8/10 Good

Dale

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Employees were very helpful
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Stayed 1 night in Jul 2024

10/10 Excellent

Israel, San Juan, Puerto Rico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, good WIFI, lots of parking space
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PP stay
Great accommodations. Needs more light on the hallway steps leading up to room. During check out, was asked about the stay and thanked for staying at the resort
Stayed 2 nights in Jul 2024

4/10 Poor

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Angelique

Travelled with partner
Liked: Cleanliness, staff & service
Pool was being cleaned during the entire time I stayed there, but good thing that there was the beautiful beach nearby to swim in.
Stayed 3 nights in Jul 2024

8/10 Good

Carissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Edilberto, Bayamon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy, and the kitchen was dated. The TV wasn't working, and there was no security. The green areas were poorly maintained. I would not recommend this hotel to anyone.
Stayed 3 nights in Jul 2024