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The Observatory Hotel Christchurch

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Observatory Hotel Christchurch

Reception
Lobby lounge
Royal Skylight Room
Self-parking (surcharge) 30 per day
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
  • Hagley Park
    1 min walk
  • Cellar Door
    1 min walk
  • Christchurch Railway Station
    12 min drive
  • Christchurch (CHC-Christchurch Intl.)
    21 min drive

Room options

View all photos for Observatory Deluxe Room

Observatory Deluxe Room

Observatory Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down duvets, minibar, in-room safe

Observatory Legacy room- Lower ground floor

  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Prestige Room

Prestige Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Prestige Skylight Room

Prestige Skylight Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Royal Skylight Room

Royal Skylight Room

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

The Observatory Hotel Christchurch

Victorian Christchurch hotel in Christchurch City Centre with a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
The Observatory Hotel Christchurch offers 33 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Observatory Hotel Christchurch's great location gets high marks from our customers. During your stay, you're just a quick walk from Hagley Park. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hagley Park and The Arts Centre
As a guest of The Observatory Hotel Christchurch, you'll find a 24-hour fitness center, a library, and tour/ticket assistance. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. WiFi is free in public spaces. The luxury The Observatory Hotel Christchurch also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Observatory Hotel Christchurch was completed in May 2022.

This Victorian Christchurch hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (NZD 30 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 25 for adults and NZD 25 for children
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Bike rentals
  • Concerts/live shows

Family friendly

  • Corner/local shop

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (269 square feet)
  • A meeting room

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Books
  • Communal living room
  • Renovated entire property – May 2022
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 182 out of 197 reviews" "
Rating 8 - Good. 11 out of 197 reviews" "
Rating 6 - Okay. 1 out of 197 reviews" "
Rating 4 - Poor. 0 out of 197 reviews" "
Rating 2 - Terrible. 3 out of 197 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made traveling easy and relaxed. Great location for walking the city, facilities are top notch, rooms are incredible, breakfast is delicious and the staff are very kind and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerhardus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice and quiet. Great location and staff. Will definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Josephine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and buildings with a history. Nice room and facilities, very clean and neat. Rhys was very helpful and gave some tips about what we could do at the weekend in Chistchurch, thanks Rhys.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - mix of character buildings and modern rooms.
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic location
The location was excellent. One of the best hotels I’ve stayed in Christchurch. We love the Arts Centre, it’s iconically Christchurch. We were there for such a short time it’s hard to review it properly but will return in December.
Stayed 1 night in Jun 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic space- lovely rooms. So close to everything. All within walking distance. Only neg was the complicated shower
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Stayed 2 nights in Jun 2024

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Christchurch
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent boutique hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Randal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely hotel. Characterful but modern, well appointed and well located.
Stayed 1 night in May 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, the staff are awesome and so helpful!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhys was great at check-in. The proprerty itself is beautiful and the location was great.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Unique stay, with highly attentive staff and a lovely room.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique building in a convenient location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lou Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous historic property with wonderful character and a lovely public space to meet others and sip coffee & tea. Yummy gratis shortbread cookies too... Enjoyed the breakfast as well. Don't stay anywhere else in Christchurch! Great value.
Stayed 4 nights in Apr 2024

10/10 Excellent

BARRY

Liked: Cleanliness
ALL GOOD HERE, VERY COURTEOUS ALL ROUND B
Stayed 2 nights in Apr 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, spacious rooms with beautiful decor. We would definitely return here. Can’t say enough positive things about the experience.
Stayed 1 night in Apr 2024