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Chateau on the Park - Christchurch, a DoubleTree by Hilton

4.0 star property

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Photo gallery for Chateau on the Park - Christchurch, a DoubleTree by Hilton

Seasonal outdoor pool, pool loungers
Terrace/patio
Exterior
Suite, 1 King Bed, Non Smoking (Hagley)
Deluxe Room, 1 King Bed, Balcony | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
189 Deans Ave, Riccarton, Christchurch, 8440
  • Hagley Park
    ‪1 min walk‬
  • Christchurch Public Hospital
    ‪18 min walk‬
  • Christchurch Casino
    ‪3 min drive‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, individually furnished, desk

Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, individually furnished, desk

Deluxe Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Down duvets, in-room safe, individually furnished, desk

Room, 2 Single Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area

Junior Suite, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hagley)

Suite, 1 King Bed, Non Smoking (Hagley)

Suite, 1 King Bed, Non Smoking (Hagley)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Chateau on the Park - Christchurch, a DoubleTree by Hilton

Eco-certified hotel with a fitness center and a 24-hour business center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and a seasonal outdoor pool.
Chateau on the Park - Christchurch, a DoubleTree by Hilton offers 192 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Each accommodation is individually furnished. Beds feature down comforters. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Chateau on the Park - Christchurch, a DoubleTree by Hilton. During your stay, you're just a quick walk from Hagley Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Hagley Park and a 3-minute drive from Christchurch Public Hospital
  • Local-area shuttle service available for a fee
Chateau on the Park - Christchurch, a DoubleTree by Hilton offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the eco-certified Chateau on the Park - Christchurch, a DoubleTree by Hilton. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Christchurch hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Garden Court Brasserie - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Little Red Fox - This bar serves dinner only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: NZD 38.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Garden Court Brasserie
  • Little Red Fox

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Pool gate
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually furnished
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38.00 per person
  • Rollaway bed fee: NZD 60.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in November and close in August.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chateau Park
Chateau Park Christchurch
Chateau Park Hotel
Chateau Park Hotel Christchurch
Hotel Chateau On The Park
Chateau Park Christchurch DoubleTree Hilton Hotel
Chateau on the Park - Christchurch, a DoubleTree by Hilton Hotel

Chateau on the Park - Christchurch, a DoubleTree by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Christchurch stay
We were in room 252 next to the stairs and lift. The room suffered from high noise levels when the lift or stairs were in use. The room was a good size and the bed was very comfortable. However, there were no drawers to unpack our clothes into. The chairs in the room were uncomfortable to sit on. The breakfast was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Nov 2024

8/10 Good

Naomi Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel gardens and lobby area are beautiful. The rooms are a very good size. Half the staff are wonderful, the other half isn’t. Fairly modern rooms, but the carpet was separating from the wall in one area of the room making it a bit of a tripping hazard. Helpful tips: Don’t use the vending machine. The hotel takes no responsibility for it and it was regularly not dispensing items to people. If you’re a woman travelling alone be aware that the back parking lot is not lit overnight, and the back door button doesn’t work on the inside (or at least didn’t when I was there). This meant walking in the dark all the way around the building to get the car. Couldn’t see anything and felt very unsafe. Given it was not working when trying to get out of the building also seemed a fire hazard that the button to open the back door didn’t work. “24 hour reception” didn’t appear present during this time. I don’t know if it’s the hotels policy not to clean the room every day, however, during my stay they didn’t. If this is their policy they should make guests aware.
Stayed 3 nights in Nov 2024

10/10 Excellent

DANIEL REINHARD

Very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for Christchurch stay if you prefer not to be in the CBD. About 10 minutes from city central.
Stayed 2 nights in Nov 2024

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens, very resort-like atmosphere. Fresh warm cookies. Wish they had SkyTV, poor selection of TV channels. Wish they had FoxNews, and BBC News.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff and great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel it is older but is very comfortable and beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to parks lovely garden, friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Samara

Stayed 2 nights in Sep 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for one night coming down for Canterbury Uni open - will be here more often once obviously once we need more reason to come , thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel. Very clean and comfortable rooms. Immaculate service by all the staff
Stayed 4 nights in Aug 2024

8/10 Good

Pip

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Quiet. Good breakfast. Bar and restaurant good
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and friendly. Recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodating staff, clean but need to give training to Bar staff and not let other people wait due to less staff. Over all it was great experience and would definitely stay there in future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Wee ming

Stayed 1 night in Jul 2024

10/10 Excellent

Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Qiqian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the late night after a 3 hour flight. There is no cold water from both basin tap and shower tap in the room arranged for us. The receptionist asked us to wait until next morning that they will have someone to check. I have asked a few times if we can change to another room but NO all the time. Until my daughter cried as her hand hurtted by the hot water then I turned angry to ask if not changing room we will just leave. That’s in the mid-night around 1am. Finally they move us to a room just next to the lift. There are fire doors next to the lift when all the residents access to their rooms we can hear hundreds times of noisy sounds when the door opens and closes. So don’t stay in room end with 53. Also the balcony of this room is facing the packing yard. When a bus coming and parking there, you may feel dizzy and thinking if it’s kind of earthquake. Beside these, I still rate them good if something can be improved.
Stayed 10 nights in Jul 2024

10/10 Excellent

Ray

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here. Restaurant great meal. Parking never an issue.
Stayed 1 night in Jun 2024

10/10 Excellent

Bianca

Stayed 11 nights in Jun 2024

10/10 Excellent

Brijesh

Stayed 1 night in Jul 2024

10/10 Excellent

Brijesh

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property
Stayed 1 night in Jun 2024

10/10 Excellent

Erich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly
Stayed 1 night in Jun 2024