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Kempinski Hotel Chongqing

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Chongqing

Lunch and dinner served, Chinese cuisine
Exterior
Children’s activities
Lobby lounge
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

Map
No.2 Jiangnan Avenue, Nan'an District, Chongqing, Chongqing, 400060
  • Jiefangbei Pedestrian Street
    5 min drive
  • People's Liberation Monument
    6 min drive
  • Hongyadong
    7 min drive
  • Chongqing (CKG-Jiangbei Intl.)
    34 min drive

Room options

View all photos for Premier Deluxe King

Premier Deluxe King

Premier Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Club Twin

Golf

Executive Club Twin

  • 33 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Club King

Executive Club King | Golf

Executive Club King

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Twin

Golf

Premier Deluxe Twin

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

JW Marriott Hotel Chongqing

Pool
Hot tub
Spa
Free WiFi
4.5 out of 5, Wonderful, (175)
The price is €105
for 1 night
includes taxes & fees
9 Dec - 10 Dec
JW Marriott Hotel Chongqing

About this property

Kempinski Hotel Chongqing

Luxury hotel with a full-service spa connected to the convention center in Chongqing
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge.
Kempinski Hotel Chongqing offers 416 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Kempinski Hotel Chongqing, you'll be connected to the convention center and within walking distance of Yangtze. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine while dining at Guo Hui Yan
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, yoga classes, and Pilates classes
  • Just a 3-minute drive from Yangtze and a few minutes from Chongqing Stadium
Kempinski Hotel Chongqing offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A children's pool, a nightclub, and a spa tub are also featured at the luxury Kempinski Hotel Chongqing.

This 5-star Chongqing hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Guo Hui Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Deli - Onsite coffee shop. Open daily.
Elements Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily: CNY 159 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Guo Hui Yan
  • The Deli
  • Elements Restaurant
  • The Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Pilates classes
  • A hot tub
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 288.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 159 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 288.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Chongqing
Kempinski Hotel Chongqing
Kempinski Chongqing Chongqing
Kempinski Hotel Chongqing Hotel
Kempinski Hotel Chongqing Chongqing
Kempinski Hotel Chongqing Hotel Chongqing

Kempinski Hotel Chongqing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 82 reviews" "
Rating 8 - Good. 20 out of 82 reviews" "
Rating 6 - Okay. 7 out of 82 reviews" "
Rating 4 - Poor. 5 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rosey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Service was great, friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 7 nights in Feb 2024

6/10 Okay

YUE

Business traveller, Travelled with group
Unprofessional front desk, slow check in, not familiar with local dinning and transportation.
Stayed 1 night in Oct 2023

8/10 Good

boris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a great stay at the hotel, with excellent service, and a great room. Especially grateful to the staff for being responsive specifically Leo-duty manager who helped a lot and made me feel comfortable
Stayed 6 nights in Oct 2023

10/10 Excellent

Maaz

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Oct 2023

6/10 Okay

Tadeusz

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor hotel
Were given a room 1019 above the air conditioning units for the hotel. Very noisy and asked to change rooms. Moved to 2018. Aircon did not work. Asked for a repair to be done. We were given a fan and told that's it!! Very poor management. Generally grubby hotel other than the lobby and restaurant floor. Not near a five star rating.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, modern and clean with very comprehensive breakfast and easy access to metro.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very Clean, staff friendly and helpful! Great location.
Stayed 2 nights in Dec 2019

10/10 Excellent

KANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ~ Clean room, the AC is functioning very well, breakfast good ~ I will come back
Stayed 2 nights in Nov 2019

10/10 Excellent

BiuBiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are friendly, but facilities are quite old no upgrade work done at toilet.
Stayed 5 nights in Oct 2019

6/10 Okay

Fareed

Disliked: Cleanliness, property conditions & facilities
Not recommended to stay
The hotel is not up to real 5 star hotel . Could be better . Towels are too old and smelly. Hotel staff can’t speak English and very difficult to understand guest needs. Concierge service is poor and below standard.
Stayed 5 nights in Oct 2019

10/10 Excellent

RUI PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive staff. Needs greater variation in buffet menu
Stayed 2 nights in Sep 2019

8/10 Good

Soo Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rain shower didn't work but was promptly attended to. Pillows too soft and flat, only one other choice of pillow. Should provide more pillow option
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Location off from the busy section of the city, but still accessible by taxi to the city centre.around 10mins taxi ride and half an hour from airport Though the quality of the hotel am not sure I could rate it five star, the staff were friendly, English limited understanding. But messed up our rooms on the first day of check in, and we weren’t able to get one of the rooms until after 5pm. Which slight set back. The rooms were a little tired and old, couldn’t even use the mini fridge as it was locked. Had to ring the concierge 3 times to get someone to come unlock it. The view is partial of the river, I would say regardless of rooms you choose, as there flats in front that blocking the view. The pool for you to use you need a swimming cap or you can’t enter. The steam room and jacuzzi was out of action on both ladies/men’s, imagine this has been the same case for a while. Would I choose stay there again, probably not due to the oldness of the hotel and some of the clientele It attract were bit unusual and very obnoxious. As oneness one started shouting at the front desk and customer, for supposedly waiting too long and holding up the queue
Stayed 3 nights in Aug 2019

8/10 Good

Ningyi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury comfort
This hotel is fantastic. Perfect mix between old school and modern design. Very clean and one of the most comfortable beds I've ever had the chance to lie in.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
We stay 3 nights at Kempinski ChongQing. Staff at Reception counters very courteous but will be nice if concierge would do more to assist in getting taxi at lobby. Will be very nice if hotel can provide shuttles to nearby metro station. Room is nice and spacious but somehow have got a few mosquitoes in the room that we stay and stung us in toilet.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
The room was spacious and clean, but the air conditioner was not working, so the room was incedibly hot throughout the night. The staff were friendly and helpful!
Stayed 2 nights in Mar 2019

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Phillip, Millbrook, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel! Beautiful, spacious, well maintained with incredible facilities. The staff was beyond friendly and helpful they were amazing! They have an Olympic length lap pool, a very well equipped workout room, a separate room for yoga, a full spa, and the biggest breakfast buffet I have ever seen in any hotel. Not enough nice things to say.
Stayed 1 night in Sep 2018

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Reception was very helpful with local restaurant recommendations. Lots of good eateries around. Close to light rail and ¥15 taxi to town center. The river front is a great place for evening sightseeing.
Stayed 1 night in Jul 2018

8/10 Good

Kevin, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Kempinski Hotel Chingqing was made better by the excellent staff, especially from Manager Rock Zuo and front desk service from SueTan. We stayed in two suites on the Executive Floor and it was very quiet and comfortable. Carol Zhang at the Executive Lounge was very courteous and professional by waiting and serving us. The service was exceptional. Our room included breakfast. The breakfast menu was a little limited. Nonetheless, this hotel offered great value. We travel a lot. The price for the suites was a great value.
Stayed 1 night in May 2018

4/10 Poor

joel, florida

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nicely decorated room but all downhill from there
Nicely decorated room but all downhill from there. The amenities and services were completely substandard. The bed was sunk in and soft like a 20-year-old mattress, the room was hot as an oven with no cooling system working, and had a nice soaking bathtub but the water only got very warm at best, certainly not hot. The service was very poor, particularly for what was supposed to be a luck Sharee hotel. We were told we had free parking, but every time we retrieved our car from the depths of the basement garage and went to the exit , The guard insisted on charging us until we backed up drove back up to the lobby and had to get them to call the guard to let us out, a process taking an additional 5 to 10 minutes. We had to do this three separate times! They had a nice brochure about different pillows you can get for your room, but it took talking to three different people on the phone to find out if they actually have them and then another hour wait for them to be delivered to the room. To top it off, the parking is all self parking down in the bowels of a deep garage that is poorly lit with dark shadows and somewhat scary to walk through, and when my wife slipped on their tile floor and skinned her leg, not that big of a deal overall, the manager was not even solicitous or polite or apologetic. Overall our stay at the Kim Pinsky was frustrating and disappointing, not sleeping on a terrible mattress in an extremely hot room with no cooling. Buyer beware.
Stayed 2 nights in Feb 2018

6/10 Okay

David

Liked: Staff & service
Good location, but dated
Hotel is centrally located to the city center, but interior of the hotel is dated for a Kempinski brand. Buffet breakfast at this level of hotel should be better with better Asian food selections.
Stayed 2 nights in Dec 2017