2/10 Terrible
Enrique
1 Aug 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FUE UNA EXPERIENCIA TERRIBLE
Enrique
Stayed 3 nights in Jul 2022
Hotel Keros VIP
3.0 star property
Choose dates to view prices
Photo gallery for Hotel Keros VIP
Reviews
2.02.0 out of 10
Popular amenities
- Breakfast included
- Kitchen
- Housekeeping
- 24/7 front desk
- Free WiFi
- Laundry
Explore the area
calle francisco pizarro 221, Chivay, Arequipa
- Astronomical Observatory1 min walk
- Cathedral Of Chivay1 min walk
- Chivay Arena3 min walk
Room options
View all photos for Standard Twin Room, Multiple Beds, Mountain View
Standard Twin Room, Multiple Beds, Mountain View
- 25 sq m
- Mountain view
- Sleeps 2
- 2 Large Twin Beds
View all photos for Basic Triple Room, Multiple Beds
Basic Triple Room, Multiple Beds
- Sleeps 3
- 3 Large Twin Beds
Family Room, Multiple Beds, Non Smoking
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Basic Double Room, 1 Double Bed, Non Smoking
- Sleeps 2
- 1 Double Bed
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About this property
Hotel Keros VIP
Hotel in Chivay with free breakfast and a 24-hour front desk
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free English breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hotel Keros VIP offers 19 accommodations with shared/communal kitchens. 40-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.
During your stay at Hotel Keros VIP, you're just a quick walk from Astronomical Observatory. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
- Free English breakfast served daily
- Free WiFi
- Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
- Steps from Astronomical Observatory and Cathedral Of Chivay
- Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. Hotel Keros VIP also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.
This 3-star Chivay hotel is smoke free.
Guests are served free English breakfast daily from 5:30 AM to 7:30 AM.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM
- Airport shuttle on request
Food and drink
- Free English breakfast available daily 5:30 AM–7:30 AM
Family friendly
- Laundry facilities
- Microwave (on request)
Conveniences
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
More
- Smoke-free property
Room amenities
Bedroom
- Bed sheets
- Heating
Bathroom
- Hairdryer (on request)
- Rainfall showerhead
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 40-inch flat-screen TV
- TV channels
Food and drink
- Cookware/dishes/utensils
- Microwave (on request)
- Shared kitchen access
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 110 per person (roundtrip)
- Airport shuttle fee per child: USD 100 (roundtrip), (from 4 to 12 years old)
- Early check-in is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Hotel Keros VIP offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 10466924798
We should mention
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel Keros VIP Chivay
Hotel Keros VIP
Keros VIP Chivay
Keros VIP
Hotel Hotel Keros VIP Chivay
Chivay Hotel Keros VIP Hotel
Hotel Hotel Keros VIP
Hotel Keros VIP Chivay
Hotel Keros VIP Hotel
Hotel Keros VIP Chivay
Hotel Keros VIP Hotel Chivay
Hotel Keros VIP Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews" "
2 - Terrible
2
4.0/10
Cleanliness
2.0/10
Staff & service
5.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Camilla
10 Jun 2019
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Worst service and super cold rooms
Worst service and really cold rooms. There was no heater in the room, and the temperatur inside was even colder than outside. When I asked for a heater in the reception, he answered unprofessional and irritated. They didn't had any heater and he didn't even offer me a blanket more. Really bad service. I had to heat up the room with the steam from hot water from the shower and sleep with all my warmest clothes, so be able to get some sleep. They also wanted me to pay in cash instead, when I had book the room with my credit card and wanted to pay with that.
Camilla
Stayed 1 night in Jun 2019