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Hotel Chino Hills

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Chino Hills

Lobby lounge
Lobby
Exterior
Deluxe Room, 1 King Bed
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • BAPS Shri Swaminarayan Mandir
    ‪10 min walk‬
  • Big League Dreams Sports Park
    ‪2 min drive‬
  • Los Serranos Country Club
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chino Hills, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (459)
The price is €152
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Holiday Inn Express & Suites Chino Hills, an IHG Hotel

About this property

Hotel Chino Hills

Art Deco hotel with a 24-hour business center and a 24-hour front desk
Along with a 24-hour business center, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a vending machine are onsite.
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Hotel Chino Hills, you'll be within walking distance of BAPS Shri Swaminarayan Mandir. Features include free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, a computer, and an elevator
  • 10 minutes by foot from BAPS Shri Swaminarayan Mandir and a 2-minute drive from Big League Dreams Sports Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hotel Chino Hills also features a vending machine, concierge services, and a television in a common area. Free self parking is available.

This 3-star Chino Hills hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to February 28 2025 (dates subject to change):
  • Breakfast
  • Business center
  • Meeting facilities
  • Swimming pool
The property will be renovating from February 2 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 250 out of 1005 reviews" "
Rating 8 - Good. 170 out of 1005 reviews" "
Rating 6 - Okay. 185 out of 1005 reviews" "
Rating 4 - Poor. 162 out of 1005 reviews" "
Rating 2 - Terrible. 238 out of 1005 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Armando

Liked: Room comfort
Disliked: Staff & service
Elevators didnt work and lots of construction going on outside and inside... There was an employee their that would walk away if you asked her a question.. Oh they ask for deposit 100
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was CRAP! Do not stay here!!!!! The online pics do no reflect all the renovations taking place, empty rooms missing doorknobs with open windows down the hall. Pounding, pounding, pounding of hammers during my stay. . . both nights and the front desk played dumb saying, "I'll find out where it's coming from"!!!! Coffee maker did not accommodate coffee packets, so no coffee. Gym, spa, pool were nonexistent. T.V. did not work at all. There was no clock. Graffiti etched into elevator doors and wall. Standard pillows were provided, not even queen sized. Comforter was actually a sheet. Plastic sheeting covered the carpet on the 3rd floor. These people would not discount or refund any money. DO NOT STAY HERE. They're only interested in a profit. They do not give a crap about their guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Estephanie

Stayed 2 nights in Oct 2024

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Decent price, but our room had issues!
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donnie, Apache junction

Travelled with family
Liked: Cleanliness, staff & service
Nice room. Have stayed there many times. Major remodeling going on right now. So most options were not available this trip. Pool, breakfast etc will be back soon.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities
Not happy
Tv not working no sound Reading lights by bed and north wall not working! Outlets by bed not working! Construction noise started way to early!
Stayed 1 night in Oct 2024

8/10 Good

Crystal, Whittier

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thought for the pricing that the room was really awesome. I was not aware that there is a lot of construction being done to the hotel as they are converting it to a Marriott. The pool, spa, and hotel store as well as the continental breakfast are all closed due to the construction. The hotel on the outside and inside is a complete mess due to this but again the staff was very nice and the room itself was really really nice.
Stayed 2 nights in Oct 2024

8/10 Good

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent! They’re going through renovations so the facilities are closed. Would have loved to know before booking. But the room was updated and clean, beds were comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Honesty

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 4 nights in Oct 2024

6/10 Okay

Alma R

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Victor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under Construction and a nightmare
My was riddled with problems THE HOTEL IS UNDER CONSTUCTION SO THEY HAVE zero amenities nothing they say it’s going to become a courtyard in Marriott. All I can say is there’s no way in world Marriott would ever want this hotel staff, especially the manager. The manager is rude money grabbing tyrant. Not only does she buckle and dime you for everything but she actually had the nerve to tell me “no one asked you to come stay here” the staff is rude and unprofessional. Marriot please do not go into business with these greedy unmannered rude people they accused me of ruining a comforter. Not true and then as I am leaving she bans me from coming back to it knowing that I was staying there because of work
Stayed 2 nights in Oct 2024

10/10 Excellent

Freddy

Stayed 1 night in Oct 2024

8/10 Good

Wilaiwan

Stayed 1 night in Oct 2024

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jordan

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Stayed 1 night in Oct 2024

6/10 Okay

Rosie

Liked: Cleanliness
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nicely renovated room. Brand new furnitures . Construction is a mess. Location next to freeway you can hear all the noise .
Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! Hotel staff Liz and Manager Ruby is very rude! I tried to voice my complaints calmly. But when front desk staff Liz kept making excuses, I was getting tired of it. Blaming the construction that is currently going on. From TV not working, to hotel room phone broken that couldn't even call front desk, bugs in the room then asking hotel staff about it only for them to hand you a can of bug spray, no breakfast as advertised just few snacks left out on the front desk, room key card kept deactivating constantly only for Liz to say its due to construction, wifi also kept disconnected frequently sometimes 1min-10mins i would have to reconnect over and over so forget about it. No free wifi also advertised. hotel fire alarm system also kept going off, daily. BUT the worst of it all. They actually released my room number to another person who is not registered on the room. This was a invasion of my privacy right that a hotel staff violated! Its just pure stupidity. When tried to talk to Manager Ruby, all i got her doing was raising her voice at me, whys its my fault, not taking responsibility for her staff, with no apologies, or empathy. Just pointing the finger at me. I also have her on video walking away not willing to help with anything. But, i wont post it. It was so unbelievable how a guest could be treated this way. I didnt feel safe at Hotel Chino Hills, and i would not recommend or stay here ever again.
Stayed 8 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Under construction not noted on website horrible conditions
Stayed 1 night in Oct 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024