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Hotel Los Portales

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Portales

Rooftop terrace
Front of property
Executive Suite, 2 Bedrooms, Kitchenette
Outdoor pool, pool loungers
Property grounds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Explore the area

Map
Rotonda Los Encuentros 500 metros norte, Chinandega
  • Museo Chorotega-Nicarao
    10 min walk
  • Iglesia El Calvario
    15 min walk
  • Guadalupe Church
    3 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

  • 107 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 29.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Los Portales

Hotel in Chinandega with free breakfast and a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Los Portales offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Los Portales. During your stay, you're just a quick walk from Museo Chorotega-Nicarao. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy French cuisine while dining at La Terraza
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 10 minutes by foot from Museo Chorotega-Nicarao and a 3-minute drive from Iglesia El Calvario
  • Airport shuttle service available for a fee
Hotel Los Portales offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Los Portales. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Chinandega hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10:00 AM.
La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Terraza

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Los Portales offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Hotel Los Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 143 reviews" "
Rating 8 - Good. 32 out of 143 reviews" "
Rating 6 - Okay. 7 out of 143 reviews" "
Rating 4 - Poor. 2 out of 143 reviews" "
Rating 2 - Terrible. 3 out of 143 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
Stayed 16 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lizjorge
Always great accommodation in our room. The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Stayed 3 nights in Aug 2024

8/10 Good

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Amenities
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Stayed 1 night in Jul 2024

10/10 Excellent

Reyna M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and clean. staff was professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La gente muy amable
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo que mejor es la noche con los animadores
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eddin

Stayed 7 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto este Hotel La limpiesa, El personal bien Agradable.la comida, las bebidas. Tubimos un Evento familiar y todo supero las espectativas. Gracias a todo el personal de los portales.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an overall nice yet affordable hotel. Only negative was that the lighting to the Hotel entrance after a certain time seems to be turn off. I understand off energy consumption but a sensor and of course the lights to the main entrance of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar

Stayed 1 night in Feb 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

sergio

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
I was force to pay $15.00 for a towel that they say I took, I was never walk through the amount of towels. The place is beautiful. This has happened before to my daughter as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and cleaniness
Stayed 1 night in Oct 2023

10/10 Excellent

Edgar

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here ☀️
We always have a great time at los portales hotel. The staff is friendly and courteous. We have fun here!! The foods not bad! I love NACATAMALES.
Stayed 3 nights in Jul 2023

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, breakfast is good. Will probably come back.
Stayed 1 night in May 2023

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Room smell humedity, bathroom fan sounds like it’s gonna brake. Nobogy helped me with my lugagge.
Stayed 1 night in Apr 2023

10/10 Excellent

Hector, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well taken care of
Stayed 1 night in Mar 2023

10/10 Excellent

Ivania, san lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

SUHAILY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice, bathroom was very clean shower with hot water, bed is comfortable, breakfast was included, staff was very attentive and friendly

2/10 Terrible

Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed at this hotel several times, every time we travel to Nicaragua to visit family. Clean hotel, great rooms, delicious food. My review is just for the front desk lady ( I failed to get her name ) she was working on 11/24/22 3am, I had to check out at this time because I had to be at the airport at 6am. Anyway, as I am walking out I have to turn in the room key because if you don’t they charge you $10. She tells me to wait so she can inspect the room ( this has never happened every time we’ve stayed here) , we wait for her to come back from the room, she comes back like 20 minutes later , and tells me we have to pay $26 because a TOWEL IS A DIRTY!!!!! Not a hole.. not cut, not missing, a towel was dirty… I said excuse me? She said yes , we have to charge you because the towel in the bathroom is dirty with dirt, I had to laugh and asked if the hotel didn’t have a washing machine? I hope this gets to the manager and owner because charging a guest for a dirty towel is insulting, we will never stay in this hotel again, go next door to the fallarones hotel instead!
Stayed 4 nights in Nov 2022