Punta del Este Arenas Hotel & Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Punta del Este Arenas Hotel & Resort

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Lobby sitting area
View from room
Aerial view
Superior Room

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Ruta Interbalnearia km 115.5, Chihuahua, Maldonado, 20100
  • La Chihuahua Natural Beach
    8 min walk
  • Tommy Bistro Beach Club
    13 min walk
  • Punta del Este Station
    20 min drive
  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    5 min drive

Room options

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Room

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 3
  • 1 King Bed

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About this property

Punta del Este Arenas Hotel & Resort

Family-friendly hotel with beach bars and a fitness center
Along with an outdoor pool, this hotel has 2 beach bars and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, spa services, a microwave in a common area, and a business center are onsite.
Punta del Este Arenas Hotel & Resort offers 36 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
During your stay at Punta del Este Arenas Hotel & Resort, you're just a quick walk from La Chihuahua Natural Beach. Features include free WiFi in public areas and a free manager's reception, plus 2 beach bars.
  • Free WiFi in some public areas
  • Enjoy drinks at the 2 beach bars
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a gym, mini golf, and a playground
  • 8 minutes by foot from La Chihuahua Natural Beach and a 5-minute drive from Laguna del Sauce
  • Airport, casino, and local-area shuttle service available for a fee
Punta del Este Arenas Hotel & Resort offers its guests a children's pool, an outdoor pool, and a fitness center. You can unwind with a drink at one of the 2 beach bars. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Punta del Este Arenas Hotel & Resort. An area shuttle within 300 km and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 4.5-star Chihuahua hotel.

The hotel hosts a free manager's reception daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 300 km
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 9:00 AM–11:00 AM: UYU 585 per person
  • 2 beach bars
  • Free daily reception
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Mini golf
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Punta del Este Arenas Hotel & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately UYU 585 per person
  • Airport shuttle fee: UYU 896 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Punta del Este Arenas Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenas Hotel & Resort
Punta del Este Arenas
Punta del Este Arenas Hotel & Resort
Punta Este Arenas Hotel Resort Chihuahua
Punta Este Arenas Hotel Resort
Punta Este Arenas Chihuahua
Punta Este Arenas
Punta del Este Arenas Hotel Resort
Punta Este Arenas & Chihuahua
Punta del Este Arenas Hotel & Resort Hotel
Punta del Este Arenas Hotel & Resort Chihuahua
Punta del Este Arenas Hotel & Resort Hotel Chihuahua

Punta del Este Arenas Hotel & Resort Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 5 out of 15 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

William

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible hotel - DO NOT STAY HERE
Terrible Hotel - do not stay there!! We had 5 days there just before Christmas. It says it is a 4.5 star hotel but there was no restaurant, no bar, no pool bar and breakfast was terrible and the same every day with no choice and nothing hot (unless you count warmish toast). The staff did not care, all they want is to make money and when we spoke to locals on the beach or in the town who knew the hotel they said that they have a terrible reputation locally. The safe in the room did not work, the pool was dirty and the whole place is in need of an update The room was OK - the bed was nice and it was cleaned reasonably well but everything else about the hotel was terrible. Do not stay here. the cost far too high and it is more like a 2 star hotel

2/10 Terrible

Ken & Stev, Brooklyn, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How to ruin your New Year's Eve Vacation
At first glance this should be an amazing facility but a closer look reveals disappointment. The first room had one electrical outlet and rusty water dripping out from the shower into the bedroom. There was a broken glass under the bed which was fused to the floor from whatever had been in the glass. Bugs that has gotten in through the hole in the exterior wall were left smashed against the walls. The plastic curtains had melted into themselves and were not wide enough to cover the window. The staff [A grand total of 3 people] were generally unhelpful. The food was substandard and on the rare occasions when there was food, it was unappetizing. On New Year's Day an elderly couple were given a package of crackers in lieu of an actual dinner because the kitchen staff [one guy] did not show up for work. The hotel is located close to a beach but far from any other semblance of civilization. The facilities seemed promising with an indoor and outdoor swimming pool with a swim up bar. The indoor pools was fine until it got dark and the staff didn't know where the light switch was to turn on the lights. The outdoor bar was well designed but it was NEVER in use. Someone had thrown an old mattress in the bar area. During the 5 days we were there, there was never any staff tending bar or staffing any activities. The outdoor spaces had become a dumping ground for old mattresses and garbage. Also, at the exorbitant price there should have been WIFI available in the room.

4/10 Poor

Ralph, Santiago, Santiago Metropolitan Region, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing Hotel
This Hotel is not a 4 1/2 Star Hotel, it's just an 1Star Hotel

8/10 Good

Silvia

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Pedro Agustin

Disliked: Staff & service, property conditions & facilities, room comfort
Yo no se que paso, pero todo lo que se mostro en la pagina web nada que ver para parejas y las fiestas temáticas. Pasamos pero re mal

2/10 Terrible

Marcelo, Porto Alegre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
banho frio
péssima

6/10 Okay

angelita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel pessimo
Foi péssima, devido a não ter água quente no hotel, a ser longe de tudo e no meio do mato e a não ter café da manhã. E não é 5 estrelas, no maximo 3.

8/10 Good

Moacir Veiga

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom pois ja fiquei outras vezes e gostei
muito bom esta um pouco longe de ser chamado de resort mas bem aconchegante limpos pricipalmente os funcionarios sao muito atenciosos

10/10 Excellent

valentina, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant,et quasi sur la plage.
Nous avons été très agréablement surpris par notre hôtel. Le personnel est très agréable à l'écoute de notre bien êtres, et toujours souriant. L'hôtel est très bien placé assez retiré pour le calme, mais assez proche de tout les loisirs n même temps....

10/10 Excellent

Rachel, Rio Grande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
é um ótimo hotel com bastante comodidade, localizado em um lugar calmo, a uns 15 km do conrad, mas compensador pelo hotel que se trata, super indico!

8/10 Good

Martin, San Isidro, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente ubicacion, cerca de Chihuahua y Solanas
Exelente ubicacion cerca de playas Chihuahua y Solanas ( Punta Ballena ). Lugar tranquilo, buen acceso. Buenas piscinas.

6/10 Okay

mao, bs as

Liked: Cleanliness, staff & service, property conditions & facilities
fue buena, pero le falta telefono y wifi en las habitaciones, del resto todo bien.

2/10 Terrible

Berta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No compatible con 4 estrellas
Al iniciar nuestro viaje, esperabamos un hotel 4 estrellas, con los servicios que brinda un hotel de esas características. Lo que encontramos fue un hotel que con suerte tenía 2. Las habitaciones tenían una mala limpieza, no cuentan con secador de pelo, desde nuestra habitación podíamos escuchar las conversaciones de la pieza de al lado. Además de que cuando hicimos la reserva, esta incluía el desayuno, pero al llegar nos informan que era un "error" de la pagina y que debíamos pagar aparte por él. ( razón por la cual ahora aparece que el desayuno no esta incluído). Todo esto además de el trato por parte de algunos funcionarios del hotel hicieron que nuestra estancia en punta del este no fuera agradable. No recomendaría este hotel...

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parador Tommy en Playa Chihuahua
Muy agradable , a pesar de que recien se estaba inaugurando el hotel , recomendable .