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Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Los Portales Chignahuapan, you're just a quick walk from Chignahuapan Downtown Park. Features include free WiFi in public areas, free self-parking and a free manager's reception.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include a concierge and tour or ticket assistance
  • Steps from Chignahuapan Downtown Park and Casa del Axolote
  • Cats and dogs welcome for a fee (restrictions apply)

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Los Portales Chignahuapan. Self parking is free. This Colonial Chignahuapan hotel is smoke free.

  • 5 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Los Portales Chignahuapan offers 5 accommodations, which are accessible via exterior corridors. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 36-inch Smart televisions come with cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Private outdoor space
  • Smart television
  • Cable channels
  • First-run films
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Sound-insulated rooms
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

The hotel hosts a free manager's reception daily.

TAQUERIA Y JUGOS EL PORTA – On-site family restaurant.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 132 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Los Portales Chignahuapan
  • Hotel Los Portales Chignahuapan Hotel
  • Hotel Los Portales Chignahuapan Chignahuapan
  • Hotel Los Portales Chignahuapan Hotel Chignahuapan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.