2/10 Terrible
Timothy
19 Sept 2024
Booked this hotel two weeks in advance. Hotel called me at 5pm on day of arrival to cancel my booking! Said they had no rooms available. This left me in the lurch while I was driving from out of state heading to meet someone for dinner, with no time to research alternate options. Person just said 'sorry.' Have stayed in many hundreds of hotels and never had something like this happen. Terribly unprofessional.
Timothy
Stayed 2 nights in Sep 2024