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voco Chicago Downtown by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown by IHG

City view from property
Point of interest
Bar (on property)
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪13 min walk‬
  • Michigan Avenue
    ‪15 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

City view

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

City view

Grand Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

City view

Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

City view

Standard Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

City view

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

City view

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Aerial view

Holiday Inn Chicago Dwtn - The Mart by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1421)
The price is €133
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Holiday Inn Chicago Dwtn - The Mart by IHG

About this property

voco Chicago Downtown by IHG

Riverwalk hotel with a 24-hour fitness center and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 15 meeting rooms
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk
Voco Chicago Downtown by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown by IHG also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 26-32 for adults and USD 16-23 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Waterview
  • Riverbend Market

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • Business centre
  • Conference space (25000 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Renovated entire property – July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago By Ihg Chicago
voco Chicago Downtown by IHG Hotel
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown by IHG Chicago
voco Chicago Downtown by IHG Hotel Chicago

voco Chicago Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1545 out of 2406 reviews
Rating 8 - Good. 432 out of 2406 reviews
Rating 6 - Okay. 214 out of 2406 reviews
Rating 4 - Poor. 103 out of 2406 reviews
Rating 2 - Terrible. 112 out of 2406 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the hotel and we are already planning our next trip to Chicago!
Stayed 3 nights in Dec 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Merchandise Mart.
Stayed 1 night in Dec 2024

4/10 Poor

Angelica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Dainius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Witalij

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday weekend… I’m so happy I picked this hotel!
Stayed 3 nights in Nov 2024

4/10 Poor

Ayanna

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
inconvenient as hell. lots of surprises once you check in don’t book here.
Stayed 2 nights in Nov 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a safe area, walkable to all the tourist locations
Stayed 3 nights in Nov 2024

10/10 Excellent

Jadon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marcell

Stayed 3 nights in Nov 2024

10/10 Excellent

Melvin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location. Comfortable beds. Pool could have been warmer. The water dispensers on each floor were great. It just took a while to fill up a bottle, but convenient.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ayanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love!
Stayed 3 nights in Dec 2024

4/10 Poor

Raoul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I’ve stayed here several times in the past and never had a problem. This time around the Wifi was terrible. Couldn’t even use Zoom properly. Couldn’t even load UPS to make labels. The computer in the lobby was outdated and not working. The restaurant was not serving rhe regular menu. Salad came in a plastic take-out container and a flimsy plastic fork. Not ideal for business travel.
Stayed 5 nights in Dec 2024

8/10 Good

Amy

Stayed 1 night in Dec 2024

10/10 Excellent

Mariesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Mart which has good food options.
Stayed 1 night in Dec 2024

10/10 Excellent

valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attached to Merchandise Mart
Great location right next to, and connected via sky bridge to, the Merchandise Mart. We were headed there for an event, nice to be able to leave our coats in our room. The 15th floor bar and convenience shop were nice but a bit silly priced. Room was excellent and the self-serve filtered still and sparkling water on each floor was excellent and a genuine nice touch.
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice price, great staff and great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Leidy

Stayed 2 nights in Nov 2024