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voco Chicago Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
Point of interest
Bar (on property)
Point of interest
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    3 min walk
  • Subway
    2 min walk
  • Merchandise Mart Station
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

View from room

Standard Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

View from room

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

View from room

Grand Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Chicago Skyline View)

City view

Standard Room, 1 King Bed, View (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View (Chicago Skyline View)

City view

Grand Room, 1 King Bed, View (Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

View from room

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Grand Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

View from room

Standard Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, View (Mobility, Chicago Skyline View)

City view

Premium Room, 1 King Bed, Accessible, View (Mobility, Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible, View (Communications, Chicago Skyline View)

City view

Grand Room, 1 King Bed, Accessible, View (Communications, Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View (Chicago Skyline View)

City view

Premium Room, 1 King Bed, View (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View (Chicago Skyline View)

City view

Premium Room, 2 Queen Beds, View (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, View (Chicago Skyline View)

City view

Standard Room, 2 Queen Beds, View (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

River Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3632)
The price is €117
for 1 room
includes taxes & fees
5 Jan - 6 Jan
River Hotel

About this property

voco Chicago Downtown, an IHG Hotel

Riverwalk Chicago hotel in Downtown Chicago with a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 15 meeting rooms
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk
Voco Chicago Downtown, an IHG Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown, an IHG Hotel also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown, an IHG Hotel was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Waterview
  • Riverbend Market

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • Business centre
  • Conference space (25000 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Renovated entire property – July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1396 out of 2185 reviews" "
Rating 8 - Good. 401 out of 2185 reviews" "
Rating 6 - Okay. 192 out of 2185 reviews" "
Rating 4 - Poor. 96 out of 2185 reviews" "
Rating 2 - Terrible. 100 out of 2185 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elsa

Travelled with group
Liked: Amenities, property conditions & facilities
The property is amazing! Only minor complaint would be 20 min wait for luggage pick up and the room we were assigned to at 7 pm was still being cleaned. Believe it was a one off but otherwise fab stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The location was great with walking distance to everything along the river and in River North. Love the view of the city and the river!! Will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a centralized area within walking distance of River walk and many restaurants. Clean with friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay can’t wait to come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Melvin

Stayed 2 nights in Aug 2024

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two nights and was very disappointed. The shower didnt work.I called and it took hours for them to send someone, we couldnt shower. Then I called for towels bc they didnt clean our room, had to call mulfiple times then went down to reception and nothing. Then need to steam out clothes for a photo op we were going to and nothin, had to wear something completely different and it ruined our stay, it was so stressful. Very disappointed.
Stayed 2 nights in Sep 2024

6/10 Okay

Hilliard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice view and close to the United Center
Stayed 1 night in Sep 2024

8/10 Good

Andreya

Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Stayed 3 nights in Aug 2024

6/10 Okay

Roman, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is crazy because you have to take 2 elevators to get to your room and both elevators are really slow so it’s very inconvenient. The tv in my room was crooked, the ice machines were out of order and my bathroom was leaking water. Maintenance said he’s told management they need to change the faucets but they refuse.
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was good. The location is super convenient and walkable. We only had an issue with the sink in the restroom that was leaking and the plumber had to do some fixing. Other than that I would stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nagla

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Very unprofessional customer service. We will never be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Spacious room with amazing views! Would love to see them offer room service and complimentary coffee stations in the lobby for guests. Otherwise stay was perfect!
Stayed 3 nights in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ilse

Travelled with family
Liked: Cleanliness, property conditions & facilities
There’s room for improvement. The lady that checked me in was not familiar with all procedures to explain what I needed to know. Sam was amazing, he helped me with my parking situation and was extremely helpful. I wound of loved for the room to have it’s own microwave to avoid having to go 6 floors down to warm up food for my daughter. Another things is that the streaming on the tv was snot working and needed to watch live tv with hardly any channels for a kid.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Iheoma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, beautiful hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at voco was truly exceptional. From the moment we arrived, we were greeted with warm hospitality and impeccable service. The hotel is beautifully designed, with stylish and comfortable rooms that made us feel great we chose this hotel. The amenities were top-notch, The staff went above and beyond to ensure our stay was perfect, always attentive and friendly. Overall, we loved everything about our experience at voco. We highly recommend this hotel to anyone looking for a luxurious and enjoyable stay.
Stayed 1 night in Sep 2024

8/10 Good

vernon

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

WAI MAN

Liked: Cleanliness
Stayed 2 nights in Sep 2024