See all properties

Tru by Hilton Naperville Chicago

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Exterior
Indoor pool
Property amenity
Business centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Odyssey Fun World
    4 min drive
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Lisle Naperville
Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (1005)
The price is €100
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Lisle Naperville

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. Cable television is provided. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Naperville Chicago's great location gets high marks from our customers. During your stay, you'll be within walking distance of Odyssey Fun World. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute drive from Odyssey Fun World and a few minutes from Nike Sports Complex
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Tru by Hilton Naperville Chicago also features coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Naperville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Entertainment

  • TV channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 356 out of 540 reviews" "
Rating 8 - Good. 100 out of 540 reviews" "
Rating 6 - Okay. 44 out of 540 reviews" "
Rating 4 - Poor. 17 out of 540 reviews" "
Rating 2 - Terrible. 23 out of 540 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Latese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was okay except for the mirror had hand prints all over it and that made me feel uncomfortable because I didn’t know if anything else was left undone.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Travelled with family
Liked: Property conditions & facilities
Had to wait 10 minutes to check in. No coffee maker in handicap room that i did not request.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel - the “greenness” of it especially and the lack of waste. There are refillable bottles of hand soap, lotion, body was, shampoo and conditioner as well as no plastic bags in the waste cans. Breakfast is awesome and the lobby and breakfast areas are very pleasant. Bed is comfy and the room was clean. We also travel with our pets and they are welcomed here. My only ding is that if you are going to have refillable bottles, the staff has to check them and fill them. Our hand soap was empty.
Stayed 1 night in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Midhat

Travelled with partner
Disliked: Staff & service
Worst room service ever. Called in morning on 2nd night of stay for towels and never got them. Didn’t even have a DND sign out. Also guests were walking without shoes and even socks in breakfast lobby. The room was not that clean as my partner had to clean the room before my arrival.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great time. Everyone was really friendly. The lobby and room were both really clean. Breakfast was standard but pretty good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first day at a Tru Hotel. Like Hilton Lite. Super nice staff, very nice breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Genesis

Stayed 2 nights in Aug 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean, new but rude staff!
The hotel was new and clean and right off the highway. The room was quiet and the beds were comfortable. The free breakfast was good and convenient. This hotel would have gotten better reviews if the staff was friendlier. The front desk was unfriendly, every single time. We came back to our room one evening and noticed the room hadn't been cleaned, even after leaving early that day. We needed towels and toilet paper so we called the front desk 8/4/2024, She answered "hello" in a rude, bothered tone. When asked how we would get towels and tp, she said you're going to have to come down here to get it. No I'm sorry, no explanation. Super unaccommodating and rude! Besides the rude staff, our stay was good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Jyles

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, could hear walking around above the room, and tv from above
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ran, Stow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks fresh and modern. Is clean. Has modern amenities like plenty of power outlets and charger ports. Breakfast is pretty good. Good selection of grains and protein and fruits and yogurt plus your juices and hot drinks. Love the coffee/tea station that's always well stocked and available at all times. The front desk staff aren't the most friendly people I've seen. But it's okay. Room has terrible soundproofing especially from above. It's like a construction zone at night if you unluckily get a heavy footed upstairs neighbor. like the whole room shakes and resonates like a subwoofer. That happened one night. The next day that person left and the room was pretty quiet through the night. Overall a very good option to stay in Naperville. It's a bit further from the shopping/dining areas but it's newer and very well priced.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

Stayed 1 night in Jul 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru didn't disappoint
Everything was clean and new. Liked that we could control the temperature in the room. Pool was nice and glad there were towels offered. Didn't get any breakfast since it only went until 9....we slept in a bit.
Stayed 1 night in Jul 2024

8/10 Good

Robert, New Milford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Staff & service, amenities
The check in staff person wasn’t friendly at all, the breakfast area was so jammed and out of so much , no one smiles or offers to help you. Won’t return. Beds were ok. LOTS of noise from slamming doors and room above !
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed three nights, and no one cleaned our room the whole stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kaila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here!
Stayed 1 night in Jul 2024