Tru by Hilton Naperville Chicago

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Lobby
Business centre
Basic Double Room, 2 Queen Beds
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Riverwalk
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Basic Single Room, 1 King Bed

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

Basic Double Room, 2 Queen Beds

  • 46.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Naperville Chicago's great location gets high marks from our customers. During your stay, you'll be within walking distance of Odyssey Fun World. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Odyssey Fun World and a few minutes from Nike Sports Complex
  • Cats and dogs welcome for a fee
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. The business-friendly Tru by Hilton Naperville Chicago also features coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Naperville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 580 reviews" "
Rating 8 - Good. 104 out of 580 reviews" "
Rating 6 - Okay. 45 out of 580 reviews" "
Rating 4 - Poor. 17 out of 580 reviews" "
Rating 2 - Terrible. 29 out of 580 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tashame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! No complaints
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
So quiet! Modern lobby and room. The service was EXCELLENT!
Stayed 2 nights in Sep 2024

6/10 Okay

Autumn

Travelled with family
Liked: Cleanliness, property conditions & facilities
There were high highs and low lows here. The place and the rooms looked great. The overall design of the room was nice because it didn't have those huge desks taking up so much unneeded space. It really made it feel easier to just spread out. The staff was also good and attentive to things which was nice. While the breakfast was included, it was strange because there were almost no toppings for the oatmeal or pancakes and the juices offered were watered down. The location wasn't also really walkable-friendly. Some close places but it felt like this property was pretty away from anything that wasn't the cracker barrel. House keeping seldomly ever popped by also.
Stayed 7 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easily accessible to highway and surrounding amenities. Breakfast in the morning on the weekends was a bit crowded and the pancake machine takes a while, so it might have been nice to have a few more available options to speed-up being able to eat. Overall, very convenient, clean, and affordable.Will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the hotel is great. Very modern and clean but I will say I am not sure if it’s because the rooms are “wood” floor versus carpet but the people above me were extremely loud but it could just be the floors. It did get to the point where I had to call the front desk because it had been a day and a half straight. The woman who answered was courteous and said she would call them but it never changed. But overall, I’d stay here again, just might need stronger ear plugs haha
Stayed 3 nights in Sep 2024

10/10 Excellent

Yaroslavna

Stayed 7 nights in Aug 2024

10/10 Excellent

Brittany

Willis was the best part of the whole trip! Absolutely loved him and his hospitality.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2024

8/10 Good

Tiana

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
New hotel, friendly staff. Super clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay and the staff was very friendly. The breakfast was good and relaxing.
Stayed 2 nights in Aug 2024

8/10 Good

Gary W

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very modern, Loved the decoration. Love that is pet friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Klod

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good , and affordable pricing
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and new hotel with comfortable and clean rooms. Reception staff was very friendly and knowledgeable about the area. There was a gym and saltwater indoor pool (with very cold water). There are a lot of seating opportunities in the reception area plus a pool table and games. The breakfast selection is good. We spent two nights there, the drive into Chicago takes approx. 50 minutes by car. Next door to the hotel is a fantastic restaurant and shop where we dined one night and bought lots of souvenirs. We enjoyed our stay very much and would definitely book a room there again.
Stayed 2 nights in Aug 2024

8/10 Good

Bella

Stayed 1 night in Aug 2024

4/10 Poor

Omar

Stayed 1 night in Aug 2024

10/10 Excellent

Roodyka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024