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The Westin Chicago Northwest

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Chicago Northwest

Exterior
Junior Suite, 1 King Bed
Indoor pool
View from property
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Ned Brown Forest Preserve
    4 min drive
  • Pirates Cove Childrens Theme Park
    4 min drive
  • TopGolf Chicago
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

49-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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Aerial view

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4.3 out of 5, Excellent, (1010)
The price is €160
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Eaglewood Resort and Spa

About this property

The Westin Chicago Northwest

Suburban hotel with area shuttle service and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Westin Chicago Northwest. During your stay, you'll be within walking distance of Ned Brown Forest Preserve. You'll find features like free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a 24-hour business center, 19 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Ned Brown Forest Preserve and a few minutes from Pirates Cove Childrens Theme Park
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
The Westin Chicago Northwest offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square meters) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in a common area. For a fee, parking is available.

This Itasca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 5.00 per day; includes in/out privileges)
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 19.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Market Place
  • 400 Park Bistro
  • Seared Private Dining

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (43817 square feet)
  • Meeting rooms - 19

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 600 out of 1006 reviews" "
Rating 8 - Good. 191 out of 1006 reviews" "
Rating 6 - Okay. 95 out of 1006 reviews" "
Rating 4 - Poor. 56 out of 1006 reviews" "
Rating 2 - Terrible. 64 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Stayed 2 nights in Sep 2024

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roopkaran

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent experience !!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yazmile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

Haley

Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t see housekeeping unless we called & gave us wrong room number but overall stay was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Francine

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good!! So clean and the staff were amazing too
Stayed 1 night in Aug 2024

2/10 Terrible

Kenny

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No A/c offer a fan
A/c horrible
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a slight upset when I was told I was considered a nonshow after I sent an email message to the property letting them know my family and I were arriving late. They did end up accommodating us. I was still nervous thinking we had traveled hours and it was 3am in the morning and we may not have a place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area.
Stayed 1 night in May 2024

8/10 Good

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay at the Westin on Michigan Av but the DNC was in town and made the cost prohibitive. The hotel was very nice. We didn't know we had to request housekeeping so we were surprised not to have towels when we returned late Friday night. They brought towels right away. Lesson learned. The lady at the breakfast buffet was very nice and attentive I think her name had Luna in it. Kuddos to her.
Stayed 2 nights in Aug 2024

2/10 Terrible

Laila

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are really scammers!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect perfect 😻👌
Stayed 3 nights in Jul 2024

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very nice hotel, stsff were very respectful and friendly. Rooms are large, clean, and very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jhmal

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ive ever had so far compared to other hotels
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and accommodating. I highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again! Felt safe. They were very accommodating with our baby. Room was clean and roomy. Waterfall shower was nice.
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, amenities
It was nice but my fire alarm went off two different times once at 7am and it took a little bit to get it off again.
Stayed 1 night in Aug 2024

6/10 Okay

Yi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, this hotel is decent, rooms are good sized, the bathroom is nice and clean. Staff are pretty nice. However, it’s very noisy at night, there are various events going on (weddings, family gatherings etc) and it’s hard to get a good sleep because the hotel is like a cylinder so when there’s noise in the lobby the whole hotel can hear it. On a brighter note, the pool and hot tub was amazing, the pool was big and the hot tub was great. In general, this is a good hotel.
Stayed 5 nights in Aug 2024

2/10 Terrible

Shawanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was dirty, pubic hairs all in the shower when we arrived, then got a new room that shower kept flooding .
Stayed 2 nights in Aug 2024

4/10 Poor

Khaled

Disliked: Staff & service, property conditions & facilities
Found front desk not professional & maintenance staff were very rude.
Stayed 8 nights in Jul 2024