Aparthotel

Sonder by Marriott Bonvoy The Burnham Apartments Loop

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Burnham Apartments Loop

Lobby
50-inch flat-screen TV with digital channels, streaming services
50-inch flat-screen TV with digital channels, streaming services
2 bedrooms, premium bedding, individually decorated
2 bedrooms, premium bedding, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
555 West Jackson Boulevard, Chicago, IL, 60661
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Apartment, 1 Bedroom

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio, 1 King Bed

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Sonder by Marriott Bonvoy The Burnham Apartments Loop

Aparthotel with a fitness center, a short walk to Willis Tower
This smoke-free aparthotel features a fitness center, concierge services, and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include premium bedding and an electric kettle. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Burnham Apartments Loop offers 51 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the clean apartments at Sonder by Marriott Bonvoy The Burnham Apartments Loop. During your stay, you're just a quick walk from Willis Tower. You'll find features like free WiFi in public areas, plus a gym and concierge services. This comfortable aparthotel has 51 apartments. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV, and a full-sized refrigerator
  • Free WiFi in some public areas
  • Services include a concierge and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Willis Tower and University of Illinois Chicago
As a guest of Sonder by Marriott Bonvoy The Burnham Apartments Loop, you'll find a fitness center, concierge services, and an elevator. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Oven

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • 7 steps to reach entrance
  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Lockers
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Burnham
Sonder The Burnham Apartments
Sonder by Marriott Bonvoy The Burnham Apartments Loop Chicago
Sonder by Marriott Bonvoy The Burnham Apartments Loop Aparthotel

Sonder by Marriott Bonvoy The Burnham Apartments Loop Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 194 reviews
Rating 8 - Good. 49 out of 194 reviews
Rating 6 - Okay. 11 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 8 out of 194 reviews

9.4/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely bedding, beautiful bathroom, very well equipped. However there was a lot of noise from exposed pipes on the ceiling, and some noise from other people nearby. If it had better sound insulation I would definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Location, the overall building and access were excellent. Only downside is that the walls are quite thin, you could pretty easily hear voices and activity in the neighboring unit.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, room comfort

Nice alternative to traditional hotel

Some issues with the coffee machine but otherwise a good experience. I would absolutely stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanner

Liked: Cleanliness, room comfort
My girlfriend and I had wonderful time in Chicago. Sonder was an amazing host.
Stayed 5 nights in Mar 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, room comfort

great place to stay

The facilities are great, having a washer dryer in the apartment was great. Right next door Lou Mitchells diner too. Easy walk to the city and lake and right by Union station.
Stayed 1 night in Mar 2025

8/10 Good

Mei Chun

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Darrel

Liked: Cleanliness, property conditions & facilities
Amazing place to go relax and get peace. Definitely a must
Stayed 1 night in Mar 2025

10/10 Excellent

Rosana, Clearwater

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Had a fantastic stay at Sonder Chicago West Loop during my business trip! The location was perfect for meetings, and I loved having the extra space. The studio felt more like an apartment—super clean, spacious, and well-appointed with stylish decor. The kitchen was fully stocked and well-maintained, making the stay even more comfortable. The reception area was great for getting work done before check-in, and the luggage room lockers were a huge plus. The app-based entry system was incredibly convenient—made everything seamless. Only minor note: some street noise in my unit facing the road, but nothing too disruptive. Overall, a great stay, and I’d definitely return!
Stayed 1 night in Mar 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment! Very quiet area
Stayed 4 nights in Feb 2025

8/10 Good

Tomeka, Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall accommodations were very nice. The unit could use some painting lots of marks on the walls throughout.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cha'Nya

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Sean

Liked: Cleanliness

Very thin walls

Very thin walls, could hear my neighbors above and below.... and I heard A LOT. Otherwise it was a nice space for one night in the city. Great location from Union Station. Kitchen, laundry, bathroom were all nice.
Stayed 1 night in Feb 2025

8/10 Good

Nancy, Jupiter

Liked: Cleanliness, amenities
My unit was very nice and more than perfect for my needs. It was spacious and quiet. There is little going on in the area in the evenings which I found a bit unnerving as an older adult. You know - there's safety in numbers!
Stayed 6 nights in Feb 2025

8/10 Good

Holly

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Tarikua

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service! I didn’t get the email to start the process of being able to get into the apartment and stayed on the phone until I got my codes. They don’t have front desk so that was very helpful, he made sure I’d be able to get into the apartment. Getting to the hotel was simple and easy. The apartment was very nice and modern looking, clean as well as in a great location downtown. Will be booking through this company again (:

10/10 Excellent

fabio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need better sound insulation
Stayed 12 nights in Jan 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Great gem close to Union Station

Soooo close to Union Station and next door to a classic breakfast restaurant that has been around for decades, Lou Mitchell’s (closed Mon & Tue tho). Easy self check in, great quick customer service, comfortable bed and bedding, quiet except for the occasional ambulance. I reserved the Queen studio and the kitchenette was perfect. I’d stay there again on my next trip.
View from front door
Washer/dryer combo
From kitchenette to bedroom
Queen bed
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Katielyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ta

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Grey

Liked: Cleanliness

If you enjoy sound privacy, don't stay here

The location can't be beat, and the accommodations were clean, in good condition, and well-maintained. The walls and ceilings are *extremely* thin, and I had very loud and obnoxious upstairs neighbors who did not abide by the hotel's quiet hours. I filed a complaint with Sonder, and they said they'd reach out to the other guests but nothing changed. I should've asked to switch rooms once I knew the other folks weren't going to change their behavior--that's on me. If you value sound privacy, whether your own, or don't care to hear your neighbors primal noises set to Evita blaring in the background, I'd recommend staying somewhere else.
Stayed 5 nights in Dec 2024