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Aparthotel

The Burnham Hotel Jackson Blvd Chicago Illinois , Belvilla District 6 Formerly Sonder

4.0 star property

Choose dates to view prices

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
555 West Jackson Boulevard, Chicago, IL, 60661
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, University of Illinois Chicago
    ‪8 min walk‬
  • Place, Skydeck Ledge
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Apartment, 1 King Bed (Studio)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Double Bed (Studio)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Queen Bed (Studio)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms, City View (Bedroom 1:1 Queen, Bedroom 2:1 Double)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

The Burnham Hotel Jackson Blvd Chicago Illinois , Belvilla District 6 Formerly Sonder

This smoke-free aparthotel features a fitness center, concierge services, and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include premium bedding and an electric kettle. Housekeeping is available on request.
The Burnham Hotel Jackson Blvd Chicago Illinois , Belvilla District 6 Formerly Sonder offers 51 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the clean apartments at The Burnham Hotel Jackson Blvd Chicago Illinois , Belvilla District 6 Formerly Sonder. During your stay, you're just a quick walk from Willis Tower. You'll find features like free WiFi in public areas, plus a gym and concierge services. This upscale aparthotel has 51 apartments. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV, and a full-sized refrigerator
  • Free WiFi in some public areas
  • Services include a concierge and luggage storage
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Willis Tower and State Street
As a guest of The Burnham Hotel Jackson Blvd Chicago Illinois , Belvilla District 6 Formerly Sonder, you'll find a fitness center, concierge services, and an elevator. WiFi is free in public spaces.

This 4-star Chicago aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Oven

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • 7 steps to reach entrance
  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping on request
  • Lockers
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Burnham Hotel Jackson Blvd Chicago Illinois , Belvilla District 6 Formerly Sonder Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 259 reviews
Rating 8 - Good. 60 out of 259 reviews
Rating 6 - Okay. 17 out of 259 reviews
Rating 4 - Poor. 8 out of 259 reviews
Rating 2 - Terrible. 16 out of 259 reviews

9.2/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chantal

Business traveller
Liked: Cleanliness, room comfort
AC was working well, clean room, comfortable beds, and wonderful customer service!
Stayed 4 nights in Nov 2025

2/10 Terrible

Neha, Sugar Land

Stayed 4 nights in Nov 2025

10/10 Excellent

Luis, Colorado Springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I don't have any real complaints about the hotel, room or any of the facilities. Everything went as planned and without issues. My room was spacious, clean and comfortable. I would consider staying here again for business travel. The area is not the best and it shows, it is a little sketchy and you need to be aware of your surroundings, especially as you enter or exit the facility. This is outside the control of the hotel, but it should be considered if you have family traveling with you. The hotel has good safety measures in place and controlled entry, which is nice. Overall I will stay here again and recommend it for individual business travel.
Stayed 2 nights in Nov 2025

2/10 Terrible

Bradley

Business traveller
Disliked: Room comfort
I got locked out of my room without phone and there was no way to call for emergency help
Stayed 2 nights in Oct 2025

10/10 Excellent

LaChell

Travelled with family
Liked: Cleanliness, amenities
The room was everything I needed.
Stayed 4 nights in Oct 2025

6/10 Okay

Matthew Adam

Liked: Amenities
Only complaints would be no restroom for guests in the lobby. Could not check in until 4pm but was not allowed to use restroom from cleaning staff who could not speak English. Used translator and they wouldn't allow myself to use a restroom; frustrating. Lastly, cleanliness wise, hallways had a funky smell like poor air circulation and old garbage accumulated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karia

Liked: Cleanliness, room comfort
Clean, friendly and a enjoyable stay
Stayed 1 night in Nov 2025

6/10 Okay

Anastasiia

Travelled with family
Liked: Cleanliness
Stayed here with my family for 3 days. The quality of the apartment is good and has everything you possibly might need during your stay. However, a few things: 1. Washroom door is so squeaky, it probably can be heard from another floor. 2. At night, extremely loud because of the pipes that are on the ceiling throughout the whole apartment - so loud that it’s absolutely impossible to sleep. 3. Fridge door was broken. As much as the location was good, close to different parkings, and the apartment overall was nice, will not be staying again, solely because of the bad impression based on the above mentioned points.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen, Carlsbad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nicely furnished
Stayed 1 night in Oct 2025

8/10 Good

Stoyan

Liked: Cleanliness, property conditions & facilities
The kitchen is fully equipped, but there is no table nor chair to sit and eat!
Stayed 4 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, amenities
Great stay.
Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love the location, self-check-in, and full kitchens, but there is zero insulation between rooms, so if you happen to have neighbors, it is very loud.
Stayed 1 night in Oct 2025

10/10 Excellent

Liza, Corona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We like the place it was very clean and spacious very convenient in the sense on the location for people who are visiting. The only comment I have is regarding the bed and the pillows…They mattress was not super comfortable and the pillows smelled like sweat.
Stayed 6 nights in Sep 2025

8/10 Good

Patrick, Kirkland

Liked: Cleanliness, amenities, property conditions & facilities
This place was great. Super close to the Blue L Line to/from Ohare was a snap. Right on the edge of the Loop so very walkable and was so safe feeling.
Stayed 5 nights in Sep 2025

8/10 Good

Xaviera

Liked: Cleanliness, amenities, property conditions & facilities
Location was great for easily jumping onto the blue line at Clinton. Grocery stores are about a 15 minute walk away. Great spot for folks catching a train at Union Station and the in unit laundry was a nice touch. Bed linens were a little scratchy. Even with that, would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was easy to access with communication in advance. Everything was clean and functional. Would stay again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort
The room was clean and comfortable and close to Union Station. I loved having a washer/dryer and full kitchen in the room. Would absolutely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Felicia, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit itself was cute and clean but the lack of on-site staff and lack of ability for them to take care of any actual physical issues became a big problem for me. The all virtual model is convenient if you have courteous neighbors, but I did not unfortunately, and the Sonder staff was incapable of doing anything to resolve the issue despite their own house rules.
Stayed 2 nights in Sep 2025

6/10 Okay

murray

Liked: Cleanliness, amenities, property conditions & facilities
The property was great, physically, but I was blindsided by the lack of a physical interface with a concierge or manager. Everything had to be done by smartphone to register and even to gain access to the building, in a slightly dicey neighborhood. What if I wasn’t smart phone literate? We would have been screwed.
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
I liked the architecture of the builing. A unique experience
Stayed 3 nights in Sep 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, room comfort

HORRIBLE

Room was disgusting, TV didn’t work, door lock didn’t work. Pictures on the website are VERY different than the actual property. The water damage ABOVE the bed was a health hazard. Ended up not even staying and ending our trip early. Very disappointed in this property and very upset that a lot of our money was wasted. Tried calling the number and the guy who picked up seemed like he didn’t care at all.
Stayed 2 nights in Sep 2025

4/10 Poor

Tia

Stayed 2 nights in Aug 2025