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Found Chicago powered by Sonder

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Found Chicago powered by Sonder

Exterior
Double Room, 2 Single Beds
Lobby
Lobby
City view from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
613 North Wells Street, Chicago, IL, 60654
  • State Street
    6 min walk
  • Yours Truly Cocktail Bar
    1 min walk
  • Merchandise Mart Station
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

  • 18 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 18 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Single Bed, Accessible

Single Room, 1 Single Bed, Accessible

Single Room, 1 Single Bed, Accessible

  • 16 sq m
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds

  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

  • 15 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

Found Chicago powered by Sonder

Aparthotel in Chicago, a short walk to State Street
Concierge services and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers a refrigerator, a flat-screen TV with digital channels, and a hair dryer. Housekeeping is available on request.
Found Chicago powered by Sonder offers 60 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Found Chicago powered by Sonder's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Features include free WiFi in public areas and concierge services. This comfortable aparthotel has 60 apartments. Each apartment includes amenities such as a flat-screen TV and a refrigerator.
  • Each apartment offers a flat-screen TV, a refrigerator, and a hair dryer
  • Free WiFi in some public areas
  • Services include a concierge
  • Within a 15-minute walk of Michigan Avenue and State Street
As a guest of Found Chicago powered by Sonder, you'll find concierge services and an elevator. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed

Food and drink

  • Fridge

Bathrooms

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Change of towels (on request)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 60 rooms
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 2901646

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder at Found Chicago
Found Chicago powered by Sonder Chicago
Found Chicago powered by Sonder Aparthotel
Found Chicago powered by Sonder Aparthotel Chicago

Found Chicago powered by Sonder Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 179 reviews" "
Rating 8 - Good. 39 out of 179 reviews" "
Rating 6 - Okay. 25 out of 179 reviews" "
Rating 4 - Poor. 16 out of 179 reviews" "
Rating 2 - Terrible. 22 out of 179 reviews" "

8.2/10

Cleanliness

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lester

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
**** the AC in the room was quite noisy, other than that, it was all pretty good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, room comfort
5 stars for incredible customer service, as well as comfortable and unique rooms for groups. Steve and the rest of the front desk and cleaning teams went above and beyond to make our group's stay the best possible! The Room: Three girlfriends and I spent five nights in a small room with two bunk beds while we were in town for a conference. We're too old and were working too much to stay in a hostel, but at the same time, we're not close enough to share queen or king beds in a traditional hotel, so this was a totally perfect solution. All four of us agreed that the mattresses and pillows were super comfortable, like sleeping on a cloud. Water pressure was excellent. Luggage storage solutions were very efficient. The climate control unit was a bit loud, but the front desk staff worked with us to ameliorate it. Customer Service: I left a necklace in the room and only realized it once I was already on the way out of town. While it's not worth much money, it was a gift from my mom and has been my favorite necklace to wear daily for the past few years, and the prospect of losing it was quite distressing. I messaged Sonder through the app, and a day or two later, they let me know that they'd found it. We worked together over email on a solution -- I bought and emailed them a UPS label, and they dropped it off at the UPS store about a week later. I am so, so grateful to Steve and the top-notch team at this hotel!
Stayed 5 nights in Aug 2024

8/10 Good

ENEYDA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Id like to clean rooms and more comunicate with desk personal
Stayed 7 nights in Sep 2024

10/10 Excellent

Citlalli

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay in general. Good location, quietness, comfortable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Denny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Mahsa

Travelled with group
Disliked: Amenities
We booked a 4 double bed room at The Found, expecting a hotel experience, but what we got was more like a hostel—definitely not what we signed up for. First off, the room was not clean, which was disappointing for a place that markets itself as a hotel. The beds were much smaller than standard doubles, making it uncomfortable for two people to share. To make matters worse, the toilet had a persistent bad smell, even when not in use, and the AC made loud noises that made it difficult to sleep. What really stood out was the lack of staff. We needed an extra blanket and had no idea where to find one since there was no one around to ask. It’s frustrating to book a place expecting hotel-level service, only to discover there’s none at all. This place should not call itself a hotel—it’s a hostel at best, and a poor one at that. I would not recommend staying here if you’re expecting anything close to a proper hotel experience.
Stayed 2 nights in Aug 2024

8/10 Good

Yvonne

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel room in a walkable area with several nearby food and transportation options. If you’re a light sleeper, the street noise at night might be a problem for you, but I enjoyed our stay and would definitely visit again
Stayed 3 nights in Aug 2024

8/10 Good

Yumin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very easy check-in, check-out. Was good for a one night trip to Chicago.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
No thanks
This place is no frills, basically a bed and a bathroom. We left early after one miserable night. We were traveling with our child and found that the walls are paper thin, street racers and motorcycles did donuts in front of our window with drunk people yelling and urinating on the sidewalk until 4am. There were several other small things we could have overlooked - no extra towels but instead a stack of bathmats, housekeeping no showed, squealing A/C unit, blinky tv remote, a general feeling of less than spotless, etc - but when we called the help line the next morning (because that’s the only option to speak to a human) and asked to potentially move to a different room, the rep was rude and told us essentially it’s all part of the experience. We booked elsewhere and left 2 days early. Customer service emailed after we checked out offering a 20% discount for next time (ha!) or $100 refund. I never write bad reviews, but this was a costly and unpleasant experience. Just be warned, there are hundreds of other places nearby that are much nicer and around the same rate. We won’t make this mistake again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, room comfort
Pleasantly surprised.
We booked the Found hotel. Received notice that our room would not be available due to maintenance issues. We were upgraded to another Sonder property that is apartment style. Great place. We loved it.
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

10/10 Excellent

Maddie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Caitlin

Stayed 3 nights in Jul 2024

6/10 Okay

Neil

Business traveller
Liked: Cleanliness
Disliked: Amenities
I was there for meetings so it did ok, but during the weekend the entire building was shaking from the music below and I was on the 4th floor (earplugs don't stop the walls from shaking, btw). No coffee pot, or fridge, fyi. Bathroom sink plug was broken (stuck closed). AC unit had an annoying squeal. There's a window but it just opens up to corrugated metal siding and a tiny bit of daylight. If you are a light sleeper or want to hang out in the room much, not highly recommended. If you just need a place to sleep and don't mind the walls shaking, it does the job.
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Christopher

Business traveller
Disliked: Cleanliness
I really like the concept of what they were trying to do with this place, but while it tried to be speed, innovative, and modern, it was subpar to most hotel chains in the areas of cleanliness, communication, and helpfulness. My room linens were dirty with stains on them. Hair was in the crevices all around the top and bottom bunks. The toilet paper rack was just hanging there, dislodged from the wall. And then, with all of this, there is no one on site to assist you with these problems. I called once during my stay for help, was told I would hear back from someone taking care of my problem, and never heard back from anyone. Cool concept, poor execution.
Stayed 3 nights in Jul 2024

6/10 Okay

Sal

Stayed 2 nights in Jun 2024

10/10 Excellent

charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, room comfort
Not good
The hotel seemed good at first. After the second night I was attached by bed bugs. When asked for assistance or compensation for a new room or medical bills, I was ignored and passed around staff. Do not stay here.
Stayed 4 nights in May 2024

6/10 Okay

Carla

Travelled with group
Liked: Cleanliness, amenities
Although this property was clean, relatively safe and a convienent location to our event, the hotel had a few issues. There was a sink stopper problem (they did resolve), the elevator was out of order, there were no chairs/seating in the room and loud a/c unit. On the flip side, I loved the security of codes to enter each area, the luggage storage, and the asthetic.
Stayed 1 night in Jun 2024

10/10 Excellent

Elmir

Stayed 3 nights in Jun 2024

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at Found Chicago! The logistical communication was easy to understand and implement, and I liked that it was contactless. It was nice to use my PIN code for room entrance instead of keeping track of a key. The WiFi was sufficient for remote meetings on my laptop. And all of the amenities (lobby access, luggage locker, and printer) were convenient and easy to use. I highly recommend this hotel, and I'll plan to stay here again.
Stayed 3 nights in Jun 2024

4/10 Poor

Carol

Disliked: Cleanliness
Despite messaging three times to request extra bedding and being told it would be there, it was not. Thankfully, the person at the front desk was able to retrieve some from the basement. When I checked in there was a hair ball in the toilet, a crumpled wash cloth by the sink and crumbs under one of the pillows.
Stayed 2 nights in May 2024