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Ruby Room

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ruby Room

Premium bedding, pillow-top beds, desk, free WiFi
Miscellaneous
Garden Suite | Garden
Premium bedding, pillow-top beds, desk, free WiFi
Premium bedding, pillow-top beds, desk, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
1745 W Division St, Chicago, IL, 60622
  • The Salt Shed
    ‪16 min walk‬
  • United Center
    ‪3 min drive‬
  • State Street
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪30 min drive‬

Room options

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, free WiFi

Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room 3C

Premium bedding, pillow-top beds, desk, free WiFi

King Room 3C

  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillow-top beds, desk, free WiFi

King Room, Courtyard View, 3D

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King 3B/4B

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe King 3B/4B

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Chicago/Wicker Park

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (801)
The price is €152
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Hyatt Place Chicago/Wicker Park

About this property

Ruby Room

Hotel in Chicago, near United Center
This smoke-free hotel features concierge services, wedding services, and a garden. WiFi in public areas is free.
Ruby Room offers 8 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Our customers tell us they can't get enough of Ruby Room's great location. During your stay, you'll be within walking distance of The Salt Shed. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge and wedding services
  • Just a 3-minute drive from United Center and a few minutes from Michigan Avenue
As a guest of Ruby Room, you'll find a garden and concierge services. WiFi is free in public spaces.

This Chicago hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for USD 30 per night; booking required
  • Street parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (492 ft away)
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

Ruby Room Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 599 reviews" "
Rating 8 - Good. 213 out of 599 reviews" "
Rating 6 - Okay. 94 out of 599 reviews" "
Rating 4 - Poor. 41 out of 599 reviews" "
Rating 2 - Terrible. 37 out of 599 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, staff & service
No TV
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Addison

Liked: Cleanliness, staff & service
Loved the room and eventually found the entrance, only complaint would be the water temperature was very inconsistent when it came to the shower. Scorching hot to freezing cold in the span of a minute. Might’ve just came at a bad time. Also there was no to-go cups left when we went to the kitchen to get coffee. Other than that very cute, clean, and safe place to stay. Wasn’t too hard to find parking in the side streets and the safety of my car didn’t feel threatened. Easy walk to nice restaurants and the metro.
Stayed 1 night in Oct 2024

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I feel I’d be doing other travelers a disservice by not mentioning the Ruby Room was nothing like the photos. After climbing four very steep floors of stairs with all of our luggage we were met with a room that was lack luster to say the least. The ceiling had exposed wires where the smoke detectors were meant to be, the lock box on the door was broken exposing all of the batteries, the carpets were stained and the wall paint was chipped…. The shower didn’t drain. The desk was dirty and had someone’s smeared makeup on it.. the water pitcher had water in it? Who knows if it was fresh and supposed to be for us or just left over? A gross mystery. The window sills were as if they hadn’t been dusted in months and the room was maybe 50 degrees tops when we got there. I mentioned right away to the manager? that the room was dirty and did not meet our expectations to which they made 0 effort to make things better. Also the only way to contact anyone is via text so if you have any real issues (which we did) beware because you cannot reach anyone to help you. After we left our room and ventured out for lunch and shopping. When we returned to the ruby room we were able to get into the building but our code did not work on the floor we were on. We were stuck in the hallway for 15 minutes calling and texting with no response.. eventually another guest let us in. The managers attempt at customer service was to suggest I wasn’t competent, he wasn’t helpful or considerate. Do not stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Raisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with John was very simple and straightforward. That was a relief since there really isn't a "lobby" or attendant to check you in. The location couldn't have been better and the room was cozy, clean and extremely comfortable. We will be back.
Stayed 1 night in Sep 2024

2/10 Terrible

Jacob

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Wicker Park visit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Location and character
Stayed 1 night in Sep 2024

8/10 Good

Choon Aun, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Adam, Appleton

Business traveller
Good location. Lots of dining options
Stayed 1 night in Sep 2024

10/10 Excellent

Jerome

Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4th stay at Ruby room. Clean spacious rooms with a nice bathroom. Great neighborhood. Note that there is no reception desk, and that all of the arrangements including check-in are done by text and email. However it’s very easy as you only need a code for the keypads on the doors and no physical keys. Communication was good and they are responsive to questions by text.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, and the space was mostly nice. Offsite staff didn’t get back to me about a few questions. Room had some scuff marks and other little issues.
Stayed 1 night in Aug 2024

6/10 Okay

ROBERT RENI

Liked: Cleanliness, staff & service, property conditions & facilities
Necesita opciones para parqueo de vehículos
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rommel

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shin

Great location and perfect small room exactly what I needed for a last minute booking. Very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024