We had a very bad experience with this property. We booked for two nights for a short vacation from Milwaukee and had a terrible experience at the rental due to issues with the plumbing and cleanliness.
There was NO hot water. It took running it for 30 minutes to get it lukewarm. The manager’s response: pipes were old. Not great when you’re paying so much each night. We went to bed and were woken by a horrendous sewer smell coming from the bathroom. We closed the door and tried to get back to sleep, hoping to deal with it in the morning, but it was so strong we both felt nauseas and felt there was something wrong with the unit. By 2am we’d had enough and decided to drive back to Milwaukee. I contacted the manager several times, and he said he would investigate it. We asked for a refund for the second night, as their investigation was still not complete (even today, which is 2 days past our planned stay). The host refuses to offer the refund, due to the cancellation policy. Because we didn’t leave willingly, but due to the issues with the plumbing I’m even more upset at his inability to make this right.
We also did not feel the rental lived up to the descriptions, images, and reviews which states the unit was very clean. The unit was updated, but it felt like it hadn’t been kept up. The dishes were dirty, the bathroom was grimy and dusty, and had toilet brush cleaner was left out next to the toilet, and looked to have an accumulation of poop from the past three years.