See all properties

MainStay Suites Chicago Schaumburg

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Interior
Full-sized fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed | View from room
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    16 min walk
  • LEGOLAND® Discovery Center
    3 min drive
  • Spring Valley
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Extended Stay America Suites Chicago Schaumburg Conv Center
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.0 out of 5, (1002)
The price is €64
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Extended Stay America Suites Chicago Schaumburg Conv Center

About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Woodfield Mall and a few minutes from LEGOLAND® Discovery Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Chicago Schaumburg. Self parking is free.

This Schaumburg hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 325 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 98 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lucas

Business traveller
High priced with no pool or breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable accommodations.
Stayed 2 nights in Aug 2024

4/10 Poor

LaChantal

Disliked: Property conditions & facilities
The bathroom ceiling was leaking
Stayed 4 nights in Aug 2024

10/10 Excellent

Jodie

Was very comfortable and clean
Stayed 7 nights in Jul 2024

2/10 Terrible

gregg

Disliked: Cleanliness, property conditions & facilities
No good.
Stayed 4 nights in Jul 2024

8/10 Good

Tina, Davie

Travelled with group
Liked: Staff & service
There were many people coming and going and hanging out in the halls. Young mother with 2 small children in diapers in the hall watching mother race a remote control car in the hallway. Men sitting out front and all hours smoking. Men wandering the parking lot late at night
Stayed 5 nights in Aug 2024

10/10 Excellent

Kit

Stayed 4 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Room smelled bad. dropped ice on floor and when i wiped up the napkin was full of dirt from floor.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The layout of suite was great. We had our xhoice of floor and chose third floor. Quiet first night. Very loud second night. Hotel hall carpet is ripped and dirty. Our room had spots not cleaned. Someone's sock laying on floor, bathroom wall was dirty and stained, floor in kitchen was dirty. Staff were great. Check in was easy.
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place I stayed was convenient and quite nice to stay in, with a layout more like an apartment. It was a little old fashioned but not terribly so. Wifi was highly inconsistent. Staff was kind. There were a lot of suspicious people loitering around during check-in late at night outside the hotel, but they didn't really bother me. Definitely fine for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

HARISH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Rooms are big.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tiffany

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty on the inside. Room smelled bad. Coffee was terrible. Outside doors were not secured. Anyone could get in the side doors. Noisy, lots of little kids running around. People would leave their garbage outside or in the parking lot.
Stayed 12 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shanitra

Travelled with family
Liked: Staff & service, amenities
Queen bed is really a full size, furniture needs to be updated and a family member’s room smelled of urine
Stayed 1 night in Jul 2024

6/10 Okay

Kelsey

Travelled with group
Liked: Staff & service
Easy and quick check in. The room we stayed in was fine for our one night stay, but felt dirty. The security lock on the door was loose and there were some items through the suite that didn’t look like they had been cleaned in a little while. Overall wasn’t a bad stay. Would recommend for a short stay.
Stayed 1 night in Jul 2024

8/10 Good

Hugo

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel with old furniture
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

Stayed 2 nights in Jul 2024

10/10 Excellent

Gage

Stayed 1 night in Jul 2024

2/10 Terrible

Mihee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was terrible. Different from pictures and descriptions
Stayed 3 nights in Jul 2024

6/10 Okay

HAO

Stayed 5 nights in Jun 2024

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The ac was broken it was 100 degrees in the room it also smelled really bad
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location very close to Woodfield Mall and restaurants. Location seemed pretty safe. Garbage cans around the property were emptied fairly quickly during the week, but both weekends the garbage just piled up. We told the front desk and it was promptly removed. Front desk responsive. Coffee every morning was excellent! Would stay again. Thanks for a great stay!
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024