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MainStay Suites Chicago Schaumburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Interior
Full-sized fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed | View from room
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    16 min walk
  • Wildfire
    2 min walk
  • Roselle Station
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Chicago Schaumburg Conv Center

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.0 out of 5, (1003)
The price is €61
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Extended Stay America Suites Chicago Schaumburg Conv Center

About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Woodfield Mall and a few minutes from LEGOLAND® Discovery Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Chicago Schaumburg. Self parking is free.

This Schaumburg hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 323 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 99 out of 1002 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities
Workout room was not clean no towels. No wipes for equipment. Hallways dirty. Front desk staff is always gone. No WiFi in room. No shower soaps or shampoo. No ice.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Quiet and safe. Clean well maintained rooms.
Stayed 7 nights in Sep 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
its very quiet and safe the entrance unique 👌
Stayed 1 night in Sep 2024

10/10 Excellent

Arianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Was Amazing Chris Is The Man He Answered All My Questions and So Polite I Would Recommend Main Stay, Staff Is Wonderful 😊
Stayed 7 nights in Sep 2024

10/10 Excellent

Abigail

Stayed 1 night in Aug 2024

10/10 Excellent

Edwin

Stayed 2 nights in Sep 2024

10/10 Excellent

Arianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Heaven

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
When we arrived there were people standing outside the front doors smoking. And when we were getting checked in had to sign a waiver to not have any pets. But when we went to our room it smelled like strong cat piss.so we called to get another room and when we went downstairs we noticed that there were police cars outside. When asked about it the desk attendant acted like he didn’t really care and wasn’t trying to find out what was going on. One of the people staying there said there was a shooting. So we left.would love to get our money back.
Stayed 1 night in Sep 2024

8/10 Good

Candace

Stayed 1 night in Sep 2024

8/10 Good

Chetan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Keshawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a seamless process to check in and the stay was beautiful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fire Damage
Stayed 7 nights in Sep 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was good value. Clean and well maintained.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Olga

Stayed 1 night in Aug 2024

8/10 Good

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Anita Lynn

Disliked: Cleanliness, property conditions & facilities
The staff was helpful. So many guests with children. Very noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Charles, Palatine

Stayed 1 night in Aug 2024

4/10 Poor

Jeff

Disliked: Amenities, property conditions & facilities
Prpertty needs work, beds uncomfortable.
Stayed 1 night in Jun 2024

4/10 Poor

Irene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like too much. Will not be staying there again. Rooms are not fully equipped. Staff had to go to other rooms to get some cups, plates and pots. curtains were falling apart if you touched them. everything was very old.
Stayed 3 nights in Dec 2023

10/10 Excellent

Prince

Liked: Staff & service, amenities, property conditions & facilities
The hotel's receptionists were very accommodating and friendly. The amenities provided in each room made my stay quite comfortable. I would certainly recommend this hotel to others who are mindful of their budget. The location was also very convenient.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk & cleaning is not giving
Stayed 3 nights in Aug 2024

8/10 Good

Jonathan, Wichita

The hotel was quiet and fairly clean, but the room smelled musty and the desk was rickety. It definitely could use a refresh.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024