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Level Chicago - River North

4.0 star property
VIP Access

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Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Level Chicago - River North

Hotel with a fitness center, a short walk to Merchandise Mart
Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Level Chicago - River North. During your stay, you're just a quick walk from Merchandise Mart. Enjoy features like free WiFi in public areas, plus a gym and concierge services. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym and bike rentals
  • Within a 10-minute walk of Merchandise Mart and State Street
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Level Chicago - River North offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 01 and close September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 506 reviews
Rating 8 - Good. 71 out of 506 reviews
Rating 6 - Okay. 36 out of 506 reviews
Rating 4 - Poor. 18 out of 506 reviews
Rating 2 - Terrible. 20 out of 506 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

JUYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Esraa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2024

8/10 Good

ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good stay ..! In the Center of all the action ..!
Stayed 2 nights in Dec 2024

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing and the rooms are very nice! It is an amazing stay, but just a couple hiccups. One is the parking which is really strange, you have to block the sidewalk and walk in to have them open the garage, kind of strange, they should add just a card reader to the garage door, or a camera for the front desk to permit drivers to enter. The gold perk we received a 10-15$ bottle of wine ( I’m not hating I love wine) but the last hotel with this perk hooked us up with a 200$ bottle. Still a very beautiful stay and very peaceful… the rooms are huge.
Stayed 1 night in Dec 2024

8/10 Good

LiZhu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Atiyanna

Stayed 2 nights in Nov 2024

10/10 Excellent

Analiss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katrell, Cedar Rapids

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River North floor 9
Amenities included full size refrigerator and freezer, stove and oven, generous spaces to include bathroom, bed area, living area, small breakfast table. My only complaint is the shower pressure was very low and hallway noise from midnight to 3 am. However it was a Saturday night and Chicago has a lot to offer for entertainment. Front desk was very helpful and lobby was comfortable and decorated for the holiday. Great location, parking on site there are nearby options as well.
Stayed 1 night in Dec 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful spacious suite. Plenty of room for a family. Lots of floor to ceiling windows with wonderful city views. Close to shopping and dining.
Stayed 6 nights in Nov 2024

6/10 Okay

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The biggest issue is that this is an apartment building. The entrance is extremely controlled ( understandable) but it takes forever because of it . You need to be aware of those issues before …. Everything is a lot different because of it
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

terri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Vernon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pet friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Charisse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been to.
Stayed 2 nights in Nov 2024