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Level Chicago – Old Town

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Level Chicago – Old Town

Front of property – evening/night
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Premium bedding, pillow-top beds, in-room safe, individually decorated
BBQ/picnic Area
Full-sized fridge, microwave, oven, stovetop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Barbecue grill
    Barbecue grill
  • Spa
    Spa
  • Pool
    Pool
  • Washer
    Washer
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
1140 North Wells Street, Chicago, IL, 60610
  • State Street
    9 min walk
  • Michigan Avenue
    13 min walk
  • John Hancock Center
    17 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • 789 sq m
  • City view
  • Sleeps 8
  • 4 King Beds

Suite, 1 King Bed, City View

  • 83 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • 146 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area

Executive Suite, 1 King Bed with Sofa bed, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 100 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area

Deluxe Room, Multiple Beds, City View

  • 77 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Level Chicago – Old Town

Family-friendly Chicago aparthotel in Downtown Chicago with a full-service spa
Along with a full-service spa, this smoke-free aparthotel has a 24-hour health club and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa.
Level Chicago – Old Town's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a full-service spa and a 24-hour gym. This upscale aparthotel has 35 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a pillowtop bed
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Lake Michigan and Michigan Avenue
  • Cats and dogs welcome for a fee (restrictions apply)
Level Chicago – Old Town offers its guests a full-service spa, a 24-hour health club, and a sauna. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A seasonal outdoor pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly Level Chicago – Old Town. Parking is available for a fee.

This 4-star Chicago aparthotel is smoke free.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Seasonal outdoor pool
  • Sunloungers
  • Umbrellas
  • Sauna
  • Steam room
  • Full-service spa

Internet

  • Free WiFi

Parking and transport

  • Secured self parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Freezer
  • Cookware/dishes/utensils
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Combined shower/bath
  • Towels provided

Entertainment

  • Flat-screen TV
  • Games room
  • Games
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Fully fenced
  • Barbecue
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area
  • Firepit
  • Dock

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 20 per pet per night
  • 1 total (up to 23 kg per pet)
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free local calls
  • 24-hour front desk
  • Banquet hall

Location highlights

  • Near a train station
  • Near a health or beauty spa

Things to do

  • 24-hour health club
  • Basketball on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 35 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 19.96 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 269 reviews" "
Rating 8 - Good. 29 out of 269 reviews" "
Rating 6 - Okay. 14 out of 269 reviews" "
Rating 4 - Poor. 17 out of 269 reviews" "
Rating 2 - Terrible. 11 out of 269 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquie, Carmichael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved having the convenience of an apartment. Walking to Old Town was great
Stayed 2 nights in Jun 2024

8/10 Good

Steve, Haverford

Liked: Cleanliness, property conditions & facilities
Everything you could want is right there
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, room comfort
Incredible stay
This was by far the best stay I’ve experienced for a long weekend getaway. Beautiful place with great views with floor to ceiling window views.
Bedroom view
Living room view
Stayed 3 nights in Aug 2024

10/10 Excellent

Sulemi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Christina

Liked: Cleanliness, amenities
Overall we had a good stay, but it was a bit disappointing. Since the property is also a residential apartment complex, we did not get the “usual” hotel hospitality. The front desk staff were very nice, but it seemed challenging to coordinate residents and guests. We had to ask several times for towels and were told they were out of pillows when we needed them for the sofa bed. There was no housekeeping available and we were there for the week. We also had to call the front desk every time we needed the garage opened to park our car which, at times, was inconvenient. For the price, we probably would not stay at this property again.
Stayed 5 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay at. It was clean ,we enjoyed the view and the staff was amazing….only thing I would change is make the check in time earlier lol
Stayed 1 night in Jul 2024

10/10 Excellent

Demond

Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, room comfort
It was amazing 💜 staff was helpful, room was beautiful and clean. Outside hot tub was just what we needed before checking out.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very nice place to stay,staff was very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Travelled with family
Liked: Amenities, property conditions & facilities
Loved everything about this property, especially the amenities!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathen

Stayed 1 night in Jul 2024

10/10 Excellent

Jose, Palmetto Bay

Stayed 3 nights in Jul 2024

10/10 Excellent

Kim

Stayed 3 nights in Jul 2024

10/10 Excellent

Amélie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chrishalea

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, room comfort
GREAT PLACE! Will stay here again!
Great service! Excellent communication from the front desk. Also room was perfect and so were the amenities!
Stayed 1 night in Jul 2024

8/10 Good

Kelsey

Stayed 1 night in Jun 2024

8/10 Good

Candace

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Check in person really didn't care. Nothing was explained besides the obvious. Constantly had to get out and asked for the garage to be let up.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kim

Stayed 1 night in Jun 2024

10/10 Excellent

Irena

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely location for a single female, easy to walk great neighborhood and accessible.
Stayed 2 nights in Jun 2024