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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Rooftop terrace
2 bars/lounges, rooftop bar
Deluxe Suite, 1 King Bed with Sofa bed
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1928)
The price is €162
for 1 room
includes taxes & fees
6 Apr - 7 Apr
L7 Chicago by LOTTE

About this property

Hotel Riu Plaza Chicago

Change of towels is available on request.
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, multilingual staff, and concierge services are also featured at Hotel Riu Plaza Chicago.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1247 out of 1619 reviews
Rating 8 - Good. 226 out of 1619 reviews
Rating 6 - Okay. 73 out of 1619 reviews
Rating 4 - Poor. 42 out of 1619 reviews
Rating 2 - Terrible. 31 out of 1619 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and so clean. Very comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dushwana, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel with nice breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Plaza was great. My only complaint was that the beds were a bit too high but besides that the location, the hotel itself, the breakfast, were all amazing.
Stayed 3 nights in Dec 2024

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Stayed 4 nights in Nov 2024

10/10 Excellent

TUSHAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Great breakfast options. Nice stay in downtown
Stayed 1 night in Dec 2024

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Wael

Stayed 1 night in Sep 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent atmosphere
Clean, modern, helpful staff, and excellent breakfast. Didn't like shower or sinks.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel in the heart of Chicago!
Stayed 1 night in Dec 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Stayed 1 night in Oct 2024

2/10 Terrible

Brandon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS! DO NOT STAY!!!
Checked in on 12/15 with a checkout date of 12/18. Late in the evening on 12/17, after getting up to use the restroom, I was getting back into bed when I noticed something moving. I turned on the light to discover a bed bug. I immediately called the front desk, and they moved us to a new room. They sent someone up to check for bugs, but I had to go down to get my new keys. We were moved from the 22nd floor to the 4th floor, which was a downgrade, but I wasn't too concerned since it was our last night. They said no manager was available that late in the evening. The next morning, I called down and was told that a manager who could handle the situation wouldn't be available until 3 PM. When I called after 3 PM, I was initially told the manager was with a customer and asked if I would hold, to which I agreed. A few minutes later, the person returned to the phone and said the manager would not talk to me because there was nothing they could do, and that I had to email complaints@riu.com, which I had already done after it was mentioned by someone I had spoken with earlier. Today, 12/19, I received an email acknowledging my message, stating that I would hear back within 15-20 business days.
Stayed 3 nights in Dec 2024

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very nice the breakfast is quick and easy and good. the rooms are excellent for a downtown hotel good bet and big bathroom. the only flaw would be the evening as there is no resturant and the bar is not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Roberta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great breakfast! Spacious and quiet room, newly renovated with a great bathroom. Only disappointment was that the rooftop bar was closed for the season. ☹️
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about this hotel was amazing it was so nice and in such a convenient area. the staff was also so amazing and i will definitely be coming back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the cleanest hotel I’ve ever stayed in and had the best breakfast. The staff was wonderfulI and I’d love to stay her again
Stayed 3 nights in Dec 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The room was very comfortable. It could have used a bit more lighting near the windows! Great bed, bathroom was large and very clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Good looking hotel, looks sharp, new, clean. Service was mostly good.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Xxx
Stayed 1 night in Dec 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
chicago for fun
When I checked in the room they gave me was not cleaned. They gave me a second room and when I got to the room it was occupied. Third time it worked.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Riu worth the stay!
Everything was very modern. Room was comfortable with all amenities. Service was top-notch. Breakfast buffet was amazing!! I'll be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024