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Hotel Riu Plaza Chicago

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Deluxe Suite, 1 King Bed with Sofa bed
2 bars/lounges, rooftop bar
Rooftop terrace
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Northwestern Memorial Hospital
    ‪2 min walk‬
  • State Street
    ‪4 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1558)
The price is €161
for 1 room
includes taxes & fees
13 Feb - 14 Feb
L7 Chicago by LOTTE

About this property

Hotel Riu Plaza Chicago

Change of towels is available on request.
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, multilingual staff, and concierge services are also featured at Hotel Riu Plaza Chicago.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Skybar
  • Restaurante Desayuno
  • Lobby Bar
  • Grap&Go

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1065 out of 1394 reviews" "
Rating 8 - Good. 199 out of 1394 reviews" "
Rating 6 - Okay. 65 out of 1394 reviews" "
Rating 4 - Poor. 36 out of 1394 reviews" "
Rating 2 - Terrible. 29 out of 1394 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reza

Travelled with partner
Everything was new and clean. Loved the breakfasts and the roof top.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ing. Edoardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BUENA EXPERIENCIA EN EL HOSPEDAJE
EL HOTEL ES MUY COMODO Y LAS INSTALACIONES NUEVAS, LA UBICACION ES EXCELENTE YA QUE TE MUEVES CAMINANDO A TODAS LAS ZONAS DE INTERES (RIVER WALK, NAVY PIER A LA ZONA DE MAGNIFICENT MILE, MIRADOR 360, EL NUEVO ROOF ES MUY COMODO Y OFRECE EXCELENTES VISTAS
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not luxurious, but how much time will you be spending there. The Outdoor Rooftop is one of the Best In Chicago, so Please! Keep that a Secret!! And the Breakfast Buffet is Outstanding.
Stayed 1 night in Oct 2024

10/10 Excellent

Vinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider having a lounge on a designated floor with microwave
Stayed 2 nights in Oct 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
stayed for a conference and loved the facility. very modern and new. the inclusive breakfast buffet was amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

Moises Guido

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Chicago at a very reasonable price. The hotel is brand new. If they manage to keep it as clean and well operated as it is now, this will be my new go-to hotel in Chicago without a doubt. I fully recommend it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the entire Brand of Riu Resorts are nothing short of amazing. The staff is so kind and prompt. The rooftop bar is beautiful. The room was spacious and clean. No complaints. Tens across the board. Highly recommend staying here. Next time I’m in town I will choose them again. The entire city is walkable but this hotel is right off of the magnificent mile- with all the shopping and dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Chicago
The hotel is in a great area, very clean and recently renovated. Breakfast buffet is the best we've ever had-Lots of choices. Fun rooftop restaurant/bar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property steps away from the agnificent Mile
Excellent property. Rooms were in great condition and well insulated from outdoor noise. Plenty of comfy towels. They recycle! Free breakfast was an amazing buffet ( well the resort fee likely covered part of this cost). All staff were friendly and helpful. Both bars had great service but you have to try the upstairs one on the 27th floor at night - awesome views. No parking so if you drive you will have to pay separately for a nearby garage. Very safe property with 24/7 front desk staff and door folks. Plus key card required to access all floors.
Stayed 4 nights in Oct 2024

10/10 Excellent

dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Nanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually really nice and we loved the rooftop bar!! I was a little disappointed with the room because we were facing a brick wall the whole time and we got the room for the view but all in all the room was really nice. Lastly the food was horrible which explains why it’s free but the service was really good!!
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Elpida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Gabriella at the front desk is awful. She was not not helpful and, more importantly not truthful. She speaks to guest in circles and talks past them. This is over a simple request such as a little toothpaste. She insisted that they do not provide amenities and that they don it have any. I was surprised because all other hotels have this on hand, for the 40 years I’ve been travelling. When I mentioned that I wanted to speak with the general manager, she asked me to hold and checked with Housekeeping. She came back say she sent someone to bring up toothpaste to the room. When I asked her why it took me to escalate, before she made a move to help, she just kept talking past me. Cassie at the front desk taking her instructions. This makes such a nice hotel look very bad. Staff are not honest with guests… repeatedly?? Over toothpaste????! Please find better people who want to do their jobs! They are out there!
Stayed 2 nights in Oct 2024

10/10 Excellent

Biola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jianchu

Liked: Cleanliness, staff & service, property conditions & facilities
Included breakfast is excellent!
Stayed 2 nights in Oct 2024

8/10 Good

Tiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel super clean, great customer service but the shower water was warm and the pressure was low. I will definitely stay here each time I’m in Chicago!
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s new everything is very nice excellent breakfast, service and you can go anywhere walking. I really recommend it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Fara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff is just wonderful from check-in to any time of day or night to check-out. The Rooftop is amazing, the food is delicious, and their breakfast is nothing you would ever receive anywhere else, and it's free. Amazing stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Durga

Stayed 1 night in Oct 2024

10/10 Excellent

Sherrie

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

samba

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and the staff was excellent. I highly recommend this location. It's a beautiful property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shoshana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, well located, nicely decorated, good breakfast, comfortable bed, good size room. However, the number of available elevators seems insufficient for the size of the hotel.
Stayed 4 nights in Oct 2024