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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Deluxe Suite, 1 King Bed with Sofa bed
2 bars/lounges, rooftop bar
Lobby
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1869)
The price is €238
for 1 room
includes taxes & fees
29 Mar - 30 Mar
L7 Chicago by LOTTE

About this property

Hotel Riu Plaza Chicago

Change of towels is available on request.
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, multilingual staff, and concierge services are also featured at Hotel Riu Plaza Chicago.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1203 out of 1571 reviews
Rating 8 - Good. 223 out of 1571 reviews
Rating 6 - Okay. 72 out of 1571 reviews
Rating 4 - Poor. 42 out of 1571 reviews
Rating 2 - Terrible. 31 out of 1571 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Riu Plaza Hotel-Chicago
No valet parking. No valet service. Could not sign into wi-fi. Breakfast was very good and plentiful.
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a beautiful hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Lytrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here for a girls trip weekend. This hotel is beautiful. The pictures just do not do it justice. We were able to check in early with no problems and go right to our rooms to drop off the luggage. The receptionists were kind and very helpful with finding local restaurants and helping us find the train station. We will recommend this hotel again and again. The location is prime for easy access to food, shopping and sightseeing.
Stayed 2 nights in Dec 2024

8/10 Good

MARY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the fact that they did not stock the refrigerator with drink , they did not supply water for drinking and coffee, the coffee machine is old style, not good coffee, breakfast the same every morning make it boring after the second night
Stayed 5 nights in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will definitely go back!
Stayed 1 night in Dec 2024

10/10 Excellent

Luiz Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Enedilia

Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wed night
The hotel is gorgeous. There is a fitness center bar and restaurant that I utilized. The only thing that was meh was the shower the head is rainfall style and the pressure and temperature wasn’t as hot or hard as I would have liked but everything else great. The breakfast Buffett was amazing
Stayed 1 night in Dec 2024

8/10 Good

Sang

Stayed 5 nights in Nov 2024

10/10 Excellent

DURELL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything!!!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

teena, coralville

Great location. Friendly staff. Clean. Enormous breakfast buffet.
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Stilwell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent service, friendly staff, convenient location. I would highly recommend this facility.
Stayed 6 nights in Nov 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and was helpful and friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay here. We love this place. Hotel is fresh and new. Breakfast buffet is outstanding; so many choices. Rooms are spacious and very clean and comfortable. Will sty here again
Stayed 1 night in Dec 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Noah

Stayed 2 nights in Nov 2024

10/10 Excellent

em

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Hotel Riu. The room was comfortable and clean. The staff was friendly and helpful. We had a delicious dinner at Nora’s right around the corner.
Stayed 1 night in Dec 2024

6/10 Okay

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was good, and we enjoyed convenience and quality of the breakfast buffet. What we didn’t like and want to bring to the hotel’s attention was poor wifi. The WiFi was spotty at best, and in addition my own cell phone data didn’t work inside the hotel. This is not acceptable in this day and age. My husband had to go downstairs everything he needed to use his laptop for work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivonne

Travelled with family
Staff was friendly and welcoming 😊 The hotel was very nice 😊 Would definitely stay again
Stayed 1 night in Dec 2024

8/10 Good

Debora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debora
El hotel es Hermosillo nos encanto lo comodo y lo bien ubicado que esta, el desayuno es increible he abandon comp server en hoteles y es el mejor buffet que he visit completamente variado y los empleadosson realmente amables todos los de front desk, housekeepers, servers, supervisors, los maleteros en fin todos, lo unico que realmente nos desiluciono es que cojimos este hotel por el rooftop y Nina lo abrieron aunque en mi estadia hubieron dias los cuales estuvieron buenos para abrirlo y nisiquiera por el frío los excuso en un sitio donde 6 meses hace frío deberían tener buenos calentadores para mantenerlo abierto cuando no nieva de lo demás estuvo excelente volveré para poder ir al rooftop.
Stayed 5 nights in Dec 2024