Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Naperville Riverwalk, an IHG Hotel

Property amenity
Exterior
Restaurant
Bar (on property)
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
120 Water Street, Naperville, IL, 60540
  • Riverwalk
    3 min walk
  • Riverwalk Park
    3 min walk
  • Naperville Convention & Visitors Bureau
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

Suite, 1 King Bed, River View (Living Area)

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, River View

  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, River View (Living Area)

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, River View

  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Living Area)

  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Living Area)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Living Area)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Balcony (Living Area)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room

  • 37 sq m
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Naperville Riverwalk, an IHG Hotel

Hotel in Naperville with a fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Hotel Indigo Naperville Riverwalk, an IHG Hotel offers 158 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the shopping around Hotel Indigo Naperville Riverwalk, an IHG Hotel. During your stay, you're just a quick walk from Dandelion Fountain. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Dandelion Fountain and Riverwalk
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 5600 square feet (520 square meters) and includes conference space. A fitness center, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Naperville Riverwalk, an IHG Hotel. Self parking is free.

This 3.5-star Naperville hotel is smoke free.

Hotel Indigo Naperville Riverwalk, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (5600 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of USD 100 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel
Hotel Indigo Naperville Riverwalk, an IHG Hotel Naperville
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel Naperville

Hotel Indigo Naperville Riverwalk, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1002 reviews" "
Rating 8 - Good. 169 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Abishek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Indigo!
We just love to stay at the Indigo. It's right downtown within walking distance to the riverwalk, shopping, restaurants and bars. The staff was very friendly, the room was clean and quiet and the whole hotel was tastefully decorated. When we are in town to see family, we always stay here and will continue to do so. My husband and I strongly recommend staying here!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Linda

Stayed 3 nights in Aug 2024

10/10 Excellent

carol

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was so kind during check in and any time we had a question. The building and rooms are very nice and well maintained. Great area for shopping and dining.
Stayed 1 night in Aug 2024

10/10 Excellent

Joleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful/ professional staff Will definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the hotel was very nice. We had a river walk view. Food and drink from Plank was top notch. My only complaint is the AC is very loud and kept me up most of the night. I will still stay there again next time I’m in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August stay
The hotel was beautiful, staff was friendly, and there were no issues!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth The Extra
Frankly, we generally stay at more affordable places, but being right at The Riverwalk and all those shops as well as having a balcony to overlook them, was just too much to resist.
Stayed 1 night in Aug 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location with lots of shopping and restaurants … rooms were super clear and roomy. Enjoyed our stay and would definitely stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Ireneusz

Travelled with partner
Very accommodating stuff. Excellent location of the hotel. Attractive decor. It’s my Naperville best home away from home.
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dorhine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was splendid
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location
Stayed 1 night in Aug 2024

10/10 Excellent

Raquel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location of the hotel. The hotel was clean, quite, and well-cleaned.
Stayed 1 night in Aug 2024