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Holiday Inn & Suites Chicago - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Chicago - Downtown by IHG

Pool
Point of interest
Point of interest
Point of interest
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
506 West Harrison Street, Chicago, IL, 60607
  • Willis Tower
    ‪10 min walk‬
  • Grant Park
    ‪3 min drive‬
  • McCormick Place
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

  • 23.0 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn & Suites Chicago - Downtown by IHG

Hotel with a 24-hour health club, a quick walk to The Old Post Office
Along with a 24-hour health club, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a microwave in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn & Suites Chicago - Downtown by IHG offers 145 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Chicago - Downtown by IHG. During your stay, you're just a quick walk from University of Illinois Chicago. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from The Old Post Office and 10 minutes by foot from Willis Tower
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include 2 meeting rooms and limo/town car service. Event space at this hotel measures 1047 square feet (97 square meters) and includes conference space. A 24-hour health club, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Chicago - Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Romanian, Russian, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Uncovered parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 22 to 22 per person
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,047 square feet of conference space
  • 2 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 22.00 per person
  • Uncovered self parking fee: USD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago-Downtown
Holiday Inn Hotel Chicago-Downtown
Holiday Inn Chicago Downtown
Holiday Inn Hotel Suites Chicago Downtown

Holiday Inn & Suites Chicago - Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maya

Stayed 2 nights in Nov 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nermis, Bowling Green

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to see my car from my room. I think they did this on purpose and it was a very nice touch. Very friendly staff. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2024

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never got my deposit back and reception was highly rude
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints what so ever. Front desk texted me to ask how my stay was which I loved.
Stayed 1 night in Dec 2024

4/10 Poor

Vanisha

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Cold water in showers
The stay at the hotel wasnt as great. During our entire stay we experienced an issue with the bathroom. On the first day, no one could take a shower since the water was too cold to shower. We called the front desk and we requested to switch our room. The staff was kind enough to give us another room. However after switching rooms the water was still very cold. We would have to wait 30mins to 1 hr after someone took a shower for the water to heat up again for the next person to shower. This was very upsetting as we had things planned for the day and were delayed due to the cold water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kanvass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Really liked the text messages checking on us during our stay. Highly recomend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

MUHAMMAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat & Clean Property with good accessibility to downtown Chicago
Stayed 4 nights in Nov 2024

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Nice place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
It was great! Felt very safe, the rooms were clean, and only a short walk away to a subway station. Definitely would stay here again!
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

Siva

Stayed 6 nights in Nov 2024

10/10 Excellent

Derrick

Stayed 3 nights in Nov 2024

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Anne

Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and friendly at check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelina

Great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

michael

Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good until a cold shower
No hot water
Stayed 1 night in Nov 2024

10/10 Excellent

Ailene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024