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Holiday Inn Express & Suites Waukegan by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waukegan by IHG

Free daily buffet breakfast
Front of property
Indoor pool
Suite, 2 Queen Beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
611 Lakehurst Rd, Waukegan, IL, 60085
  • Place, Bowlero Waukegan
    ‪2 min walk‬
  • Place, The Temporary by American Place
    ‪8 min walk‬
  • Place, American Place Casino
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

7.8 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(39 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Waukegan by IHG

Hotel with free breakfast, 8-minute walk to The Temporary by American Place
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Holiday Inn Express & Suites Waukegan by IHG offers 96 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Waukegan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Waukegan by IHG. During your stay, you're just a quick walk from Bowlero Waukegan. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from The Temporary by American Place and 6 minutes from Naval Base Great Lakes
Holiday Inn Express & Suites Waukegan by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Waukegan by IHG. Free self parking is available.

This Waukegan hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Waukegan by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Waukegan
Holiday Inn Express Waukegan
Waukegan Holiday Inn Express
Holiday Inn Express Waukegan Hotel
Holiday Inn Express Suites Waukegan

Holiday Inn Express & Suites Waukegan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alisia

Stayed 1 night in Aug 2025

10/10 Excellent

Janelle, Fairmont

Stayed 3 nights in Aug 2025

10/10 Excellent

Sid, Quitman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfest was great. The lady doing the Breakfest was great
Stayed 2 nights in Sep 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Slow draining shower

The tub was very very very slow to drain. About 4" of water in the tub after a shower. Room needed some basic upkeep and tlc- walls chipped, paint chipped, etc.
Stayed 1 night in Sep 2025

10/10 Excellent

shaun michael

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A l l good
Stayed 1 night in Sep 2025

8/10 Good

Gregg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Felicia

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PIR and Close to RTC! PERFECT STAY!

If you’re going to Chi for PIR, this is a GREAT location! I’m from Florida and was SHOCKED at how nice everyone was everywhere we went. The hotel is clean and 12 minutes from RTC. Surrounded by many shops, restaurants, Walmart, dollar tree, and Sarges Dinner location. Safe, great breakfast, steaming of the graduation in the dining room for those that don’t have a ticket, a hot dog social for families after the graduation when you take your Sailor to the room to rest/change to Civies. Can’t say enough! Don’t hesitate, just BOOK and grab your door decor at the dollar tree down the block! Congrats!
Stayed 5 nights in Aug 2025

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Dylan

Stayed 1 night in Aug 2025

8/10 Good

Tylek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to have been able to swim early in the morning. Great breakfast!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!!!!

This was a family gathering once every blue moon. But my time was ruined once I stepped foot on and in this hotel. Your hotel had a bunch of people just barbecuing by the front door like it’s there house or something. Im pretty sure that goes against your safety precautions. The Room I received was a Double bed i requested a king bed. Just one bed not two! There was no housekeeping. I had to go downstairs to grab my own towels and sheets. What kind of business are you guys running here!!!I called ahead of time and requested to use your jacuzzi. And the jets weren’t even working correctly. The main reason why I even came to this hotel in the first place!!!! this experience wasn’t what I was expecting and to top it all off there was no air at night due to the power outage you guys had. Im not satisfied with my experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for!!

It was lovely!! Very clean breakfast was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be extremely helpful and pleasant. The breakfast was delicious and well stocked.
Stayed 2 nights in Aug 2025

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was basically in the lobby of the hotel. It was noisey outside of the room. The shower head was very dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family hotel!

The breakfast is amazing, plentiful and great options! The beds and pillows are amazingly comfortable and and the shower was great, hot with good water pressure. Highly recommend, this is an incredible hotel for the price!
Stayed 1 night in Aug 2025

10/10 Excellent

Saressa

Stayed 3 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to various food options, casino, and shopping. The hotel staff and breakfast were wonderful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana Yanet Ruiz

Stayed 2 nights in Aug 2025