Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
5235 Prairie Stone Parkway, Hoffman Estates, IL, 60192
  • Cabela's
    ‪2 min walk‬
  • NOW Arena
    ‪9 min walk‬
  • Arboretum of South Barrington
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Hotel with free breakfast, steps from Cabela's
An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG offers 121 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Hoffman Estates hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG. During your stay, you're just a quick walk from Cabela's. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Steps from Cabela's and 9 minutes by foot from NOW Arena
  • Pets welcome for a fee
Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG also features coffee/tea in a common area, laundry facilities, and express check-out. Free self parking is available.

This Hoffman Estates hotel is smoke free.

Guests are served free buffet breakfast.
Beer & Wine - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Beer & Wine

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1800 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Hoffman Estates
Holiday Inn Express Suites Hoffman Estates
Holiday Inn Express Suites Hoffman Estates an IHG Hotel
Holiday Inn Express Suites Chicago Hoffman Estates an IHG Hotel

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 522 reviews
Rating 8 - Good. 88 out of 522 reviews
Rating 6 - Okay. 26 out of 522 reviews
Rating 4 - Poor. 13 out of 522 reviews
Rating 2 - Terrible. 14 out of 522 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andreas K P, Holland

Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations and service
Stayed 2 nights in Dec 2024

8/10 Good

Sladana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Albino

Stayed 1 night in Sep 2024

8/10 Good

Marko

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian, Gilberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite , friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly. Hotel was clean and breakfast was excellent
Stayed 3 nights in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy, Sauk Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were extremely polite, friendly and helpful. It was like dealing with family. The room was well organized and clean. The breakfast was warm and tasty. Staff members were continually refilling the food items I have family in the area and know I will be staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Natasha

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed Bugs
Unfortunately after the first night I woke up with terrible itching on my feet. Discovering that the bed I slept in had bed bugs. Upon talking with management, they agreed to switch out the bedding, but later decided to move me to another room entirely.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Oct 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfortable and close to entertainment
Stayed 4 nights in Oct 2024

10/10 Excellent

Servando

Travelled with family and small children
Liked: Staff & service
Eselentet
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ty
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a great clean quiet place.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good and clean hotel
The hotel was clean and the beds were comfortable. I like that it’s very close to a few major venues such as Main Event Entertainment and Now Arena. A few things I noticed and I think the hotel can be improved upon are: adding hot chocolate packets for guests (kids would love this and I’ve seen other Holiday Inns offer this), making sure the pancake machine is working at all times (it wasn’t working on one of the days we were there), providing fresh hot oatmeal instead of oatmeal in packets. The only way to make the oatmeal packet was to use hot water in a thermos but that can barely cook the instant oatmeal. It would’ve been better to provide a microwave for guests to use which they don’t have. I’ve stayed at other Holiday Inns and they offer fresh oatmeal which is a plus. Also, they don’t have peanut butter packets, only jelly for the bread. Their hard-boiled eggs taste sour so not sure how long they’ve left them in the fridge. Overall, the hotel is pretty good but they can provide a more comprehensive breakfast experience for guests for the price that they’re charging.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
See ya next year
The place was clean and welcoming. We came for a conference at the NOW arena. It was a quick stay. The people above us were bouncing around like they were on pogo sticks, but it didn’t last long. The breakfast had a good assortment. Check in and check were easy. We will be back next year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff. Great room. Awesome breakfast!
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte

Great property
Stayed 1 night in Oct 2024