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Holiday Inn Express & Suites Bensenville - O'Hare by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Bensenville - O'Hare by IHG

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
811 East Grand Avenue, Bensenville, IL, 60106
  • Edge Ice Arena
    ‪3 min drive‬
  • Midwest Conference Center
    ‪5 min drive‬
  • Elmhurst College
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comms, Mobil, Access Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comms, Mobil, Access Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Country Inn & Suites by Radisson, Chicago O'Hare South, IL

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
3.4 out of 5, (1003)
The price is €123
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Country Inn & Suites by Radisson, Chicago O'Hare South, IL

About this property

Holiday Inn Express & Suites Bensenville - O'Hare by IHG

Hotel in Bensenville with free breakfast and airport shuttle service
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express & Suites Bensenville - O'Hare by IHG offers 102 accommodations with safes and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Bensenville - O'Hare by IHG gets good marks from our customers. During your stay, you'll be close to Rosemont Theatre. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 10 minutes by car from Rosemont Theatre and 10 minutes from Donald E. Stephens Convention Center
  • Free airport shuttle service
Holiday Inn Express & Suites Bensenville - O'Hare by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Bensenville - O'Hare by IHG. A roundtrip airport shuttle is free (available 24 hours).

This 3-star Bensenville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6 AM–9:30 AM on weekdays and 6 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (700 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Bensenville - O'Hare by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bensenville O'Hare Hotel
Holiday Inn Express O'Hare Hotel
Holiday Inn Express Bensenville O'Hare
Holiday Inn Express O'Hare
Holiday Inn Express Suites Bensenville O'Hare
Holiday Inn Express Suites Bensenville O'Hare an IHG Hotel
Holiday Inn Express & Suites Bensenville - O'Hare by IHG Hotel

Holiday Inn Express & Suites Bensenville - O'Hare by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1004 reviews
Rating 8 - Good. 235 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Rulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience with airport shuttle pickup
The main reason I gave a very low review of this hotel is because of my terrible experience with the airport shuttle bus that was supposed to be provided by the hotel, from the airport to the hotel. I arrived at the airport on 10/24/24 around 5pm. After getting my luggage I followed the instructions and requested pickup from the website. I was instructed to wait at the specific spot. I did. But the bus never came. I called twice - the first time I was told the driver was coming and will call me, but there was no call. I called the second time and nobody answered. I waited for another 20 minutes and there was no bus. I finally spent more than $30 and got a taxi to take me to the hotel. I complained to the person at the receptionist but he argued with me saying their shuttle worked which apparently did NOT work for me. Aside from this, I do not have other complaint for this hotel. I will NEVERY EVER stay in this hotel again!
Stayed 1 night in Oct 2024

10/10 Excellent

Manish

Stayed 1 night in Nov 2024

10/10 Excellent

Jose, LEXINGTON

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Nice
Stayed 4 nights in Nov 2024

8/10 Good

Tamara

Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Stayed 1 night in Sep 2024

10/10 Excellent

Adeoye

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My electricity kept going out
Stayed 1 night in Nov 2024

6/10 Okay

Nathaniel

Stayed 1 night in Jul 2024

2/10 Terrible

Maria de Los Reyes

Business traveller
Disliked: Staff & service
The majority of the people working here are ill-equipped to run an hotel. The front desk lady asked me to give her the room numbers to all 5 of my guests to resolve a room issue, “right here and right now”.. it was 2am. I told her that was ridiculous and that we would be there in the morning. She says..”Get ready because it’s going to be a big mess, and it’s going to take all day to figure out.” My wife spent about 4 hours trying to explain how a third party booking works to two guys working the front desk. In the end.. the front desk lady ended up triple charging all the rooms to a guest’s incidental credit card. An unauthorized charge. When I asked her how that was possible? She said.. “I can charge that card any time of day that I want, I don’t need your approval to charge it.” Apparently, and obviously that is false. When I spoke to the manager the morning we left, she says, “I’m so sorry.. I was off for two days. No, you should have NOT been charged. I’m sorry you had to go through everything you did.” In 2 minutes, she resolved the problem and credited us back our money. Thank you. It was at exactly at that moment that the front desk lady’s mouth dropped.. She grabbed her back pack and quickly and quietly bolted towards the door without speaking to anyone. It as hands down the worst customer service experience, ever. Like.. EVER.
Stayed 1 night in Sep 2024

8/10 Good

Christopher Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

8/10 Good

Hasina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good condition good stuff
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me quede en este hotel por solo una noche, aun asi la experiencia fue muy grata. La habitación muy limpia y tenia lo necesario, no tengo ninguna queja. Dormi comodamente
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Adrian, Pearland

Disliked: Cleanliness, amenities, property conditions & facilities
The reason this property price was lower because it doesn’t have transportation to the airport. Holiday Inn should not have their name on this building. Disgraceful to the name!
Stayed 1 night in Oct 2024

10/10 Excellent

Serena

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

FRANCISCO ANDRES, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jared

Liked: Staff & service, amenities, property conditions & facilities
Met all of my expectations on a short trip
Stayed 2 nights in Oct 2024

6/10 Okay

SUE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, this property is going downhill. It’s not as clean as it used to be. And the beds are not as comfortable. I could feel the mattress springs.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ariel

Liked: Staff & service, property conditions & facilities
Location rooms very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Shahzad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!! The housekeeping was amazing and did it beautifully! The elevators were smooth. I would go again The pool was quite dirty with hairs and very humid
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennypher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is a really quiet place
Stayed 3 nights in Aug 2024