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Holiday Inn Chicago - Elk Grove, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago - Elk Grove, an IHG Hotel

Indoor pool
Facial
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Ned Brown Forest Preserve
    4 min drive
  • Shelby Campbell's Almost Famous
    1 min walk
  • Wood Dale Station
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Room amenity

Standard Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator

Room amenity

Standard Room, 1 King Bed, Refrigerator

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Chicago - Elk Grove, an IHG Hotel

Hotel in Elk Grove Village with a fitness center and a 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Holiday Inn Chicago - Elk Grove, an IHG Hotel offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Chicago - Elk Grove, an IHG Hotel. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
Holiday Inn Chicago - Elk Grove, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 6781 square feet (630 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago - Elk Grove, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Chicago - Elk Grove, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 15 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (6781 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Holiday Inn Chicago - Elk Grove, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 131 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stanton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me the only issue is check in time was a bit much. I arrived at 12 noon and was told they would put a rush on my room and 4 hours later not a phone call or anything. I finally went up to desk and asked if i possibly could get a room because i needed to change for a meeting and dinner. She said sure . This happens everyvyear.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Ken

Never got to the property, called one day late when I got home , one day later and realized I was still going to be charged for the room both Expedia and the hotel should be embarrassed .
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

niko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place is going down hill fast. Mold in the shower, lots of needed repairs. Holes in the ceiling and stuff like that.
Stayed 1 night in Sep 2024

2/10 Terrible

Shizhuo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s the worse hotel I’ve ever been to be honest. I trusted the IHG brand and didn’t dig into the reviews. The side entrance door was not locked, even though it says “use your card for entry”. I didn’t feel safe in the hotel. Police was called to the unit nearby one night. AC was LOUD. Bathroom door was old and not maintained. Staying at this place was literally a nightmare.
Stayed 3 nights in Sep 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel in the holiday inn franchise this was a horrible experience. Elevators out of compliance. One had broken glass on the floor Fire sprinkler system out of order (very surprising they can keep their doors open with a fire suppression system that is clearly in bad shape). Carpets dirty. Landscaping horrible. Phone in room did not work. Cops were called to handle some disturbances in one of the rooms. Only the first floor ice maker was working. This place should be shutdown until at least safety related issues are solved.
Stayed 1 night in Sep 2024

6/10 Okay

Joe-la

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room seemed like it had only had half of the housekeeping done. There were used, dirty washcloths on the tub edge, no body soap, the coffee machine had only decaf, no cups, no creamer, no sugar to use. Carpets were badly stained in all hallways as well. Loud at night. Front desk staff very nice.
Stayed 1 night in Sep 2024

4/10 Poor

Maki

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Dr Veera Bhadra Rao, Leesburg

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Stayed 1 night in Sep 2024

8/10 Good

Mayra

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Aug 2024

4/10 Poor

Emma Erika, ypsilanti

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Nader

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I would give this hotel 0/10 or 0/5 stars. I’ve stayed at motels better than this. The lobby is deceivingly nice with its modern design, giving the impression that the rooms and overall experience will be pleasant. However, as soon as you leave the lobby and head to your room, it becomes clear that the entire place is a dump. The contrast between the lobby and the guest rooms is a slick trick by the hotel owners. The elevators are filthy, the rooms are dirty and extremely outdated—like they haven’t been renovated since the Carter administration. The carpets are stained and dirty, both in the rooms and the hallways. The towels smell unwashed, with a moldy odor. I had to switch rooms because my first one had exposed live wires near the air conditioner, along with the same issues of dirty carpets and towels. Unfortunately, the second room was no better, although it didn’t have the exposed wires. This room featured an air conditioner that was as loud as a jet engine and couldn’t be turned off because none of the buttons worked. The only solution was to unplug it. Since I checked in very late, I spent the night in a room with no A/C—in the middle of summer. Great. I was booked for 3 nights.. I left after the first night and went to a Marriott hotel and had a good experience. This hotel has been getting terrible reviews for years, and the owners just reply to these reviews with: “sorry! We’ll do better next time”. It’s all b.s. ..stay away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roman

Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is rundown and the pool was cloudy and in poor repair.
Stayed 4 nights in Jun 2024

4/10 Poor

Fox

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Property showing its age, but overall a good experience. Was expecting a little more from the breakfast “buffet” than coffee/juice and assorted breads/bagels/cereals- especially with pictures in the dining area showing full plates of assorted cooked foods. All in all though, a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sidra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible service and cleaning service even when requested. Did not get any fresh towels unless specifically asked.
Stayed 3 nights in Aug 2024

8/10 Good

Alfredo

Stayed 1 night in Aug 2024

2/10 Terrible

HARITH

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property maintenance
Stayed 4 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Kazuki

Stayed 1 night in Aug 2024