HYATT house Chicago/Schaumburg

3.5 star property

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Photo gallery for HYATT house Chicago/Schaumburg

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Bar (on property)
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
1251 American Lane, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪13 min walk‬
  • Jump Zone
    ‪3 min drive‬
  • LEGOLAND® Discovery Center
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed (High Floor)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

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About this property

HYATT house Chicago/Schaumburg

Suburban hotel with free breakfast and a fitness center
A fitness center, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
HYATT house Chicago/Schaumburg offers 134 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers.

This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at HYATT house Chicago/Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym, a sauna, and basketball
  • 13 minutes by foot from Woodfield Mall and a 3-minute drive from Schaumburg Convention Center
  • Dogs welcome for a fee
HYATT house Chicago/Schaumburg offers its guests a sauna and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Barbecue grills, multilingual staff, and laundry facilities are also featured at the business-friendly HYATT house Chicago/Schaumburg. Self parking is free.

This 3.5-star Schaumburg hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Basketball
  • Cycling
  • Fitness centre
  • Sauna
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Cleaning deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Chicago/Schaumburg
HYATT house Hotel Chicago/Schaumburg
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Summerfield Suites Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel Schaumburg

HYATT house Chicago/Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 999 reviews
Rating 8 - Good. 252 out of 999 reviews
Rating 6 - Okay. 153 out of 999 reviews
Rating 4 - Poor. 81 out of 999 reviews
Rating 2 - Terrible. 76 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tetiana

Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Desmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 3 nights in Nov 2024

8/10 Good

Premper

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness
Things l liked the most about this place was clean and easy parking and the breakfast was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Milan

Business traveller
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Stayed 3 nights in Oct 2024

4/10 Poor

Kamran

Disliked: Cleanliness, property conditions & facilities
Room carpet was dirty and sticky. The coffee maker didn’t work. The night stand light did not work. There were no pen and note pad in the room. The lights were very dim. Whit paint on the walls were dirty and old. Refrigerator’s compressor was making load annoying nose any time it started woking all night. It was totally not expected from Hyatt brand!
Stayed 1 night in Nov 2024

8/10 Good

Elisheva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jamshid, indianapolis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk person was anything but friendly. On arrival , while settling in for the evening to our room, the building fire alarm goes off and after all the fire trucks and firemen were clearing out , there was no direction from hotel personnel that iir was safe to go back in, we were NOT invited back in. Instead we had to speak amongst ourselves about safety of going back to our rooms. This hotel’s management should get ZERO stars. When we brought this subject up with front desk staff, not even an apology from them. do NOT stay here.
Stayed 2 nights in Nov 2024

4/10 Poor

TAMIKA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Marisol

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were okay. The tv in our room did not work. Also, there is a “quiet time” but it was not quite and we had a very hard time sleeping. The quiet time was not enforced.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Just ok
Just basic. Breakfast advertised sausage but one day was deli sliced ham. One day was bacon. The other day I couldn’t bother because they said breakfast was at 6 but the eggs and other hot food wasn’t coming out til 6:30. No one ever greeted you when you entered or exited the building. The desk was right beside the door. They looked miserable working there. I stayed here for the price. 100/night. Bed was ok. Bathroom was not very clean and was out of soaps but I always carry my own. Didn’t use the kitchenette area but it does come with a full size fridge, microwave, cook top and all utensils. Fire alarm randomly went off one night. No one was informing guests what to do. Very nonchalant about it. Like it happens regularly?? It it were clean it’s definitely worth the price!
Stayed 3 nights in Nov 2024

8/10 Good

Jisela

Stayed 2 nights in Oct 2024

2/10 Terrible

Erin

Stayed 2 nights in Jul 2024

10/10 Excellent

Aathinathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for family stay
Stayed 1 night in Nov 2024

8/10 Good

Aathinathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Elisheva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT hotel I have not lne compliant!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
people were friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Brittany

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruth

Travelled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Veronica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Had an issue, spoke to the front desk. Was informed the general manager was not available that day. Once I called the state police he magically appeared and his office looked like he'd been there all day. Having your staff lie for you is crazy. Staff actually doing it is even crazier, but we all need our jobs I guess.
Stayed 1 night in Oct 2024