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MainStay Suites Chicago Hillside

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Hillside

Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
4575 Frontage Rd, Hillside, IL, 60162
  • Hines Veterans Administration Hospital
    6 min drive
  • Elmhurst Hospital - Main Campus
    6 min drive
  • Elmhurst College
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Best Western Plus Chicago Hillside

Pet-friendly
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (1004)
The price is €112
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Best Western Plus Chicago Hillside

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at MainStay Suites Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 15 minutes by car from Donald E. Stephens Convention Center and 6 minutes from Hines Veterans Administration Hospital
  • Pets welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front-desk safe and an elevator. Free self parking is available.

This Hillside hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Kitchen
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 239 out of 1006 reviews" "
Rating 8 - Good. 228 out of 1006 reviews" "
Rating 6 - Okay. 205 out of 1006 reviews" "
Rating 4 - Poor. 116 out of 1006 reviews" "
Rating 2 - Terrible. 218 out of 1006 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Bedding did not look fresh, wrinkled and worn looking..I should have requested new bedding....Hard floors with no rugs were uncomfortable...Air/heater was loud and squealing....no chairs were in the room but request was honored and 2 brought up 2 days later.....Tv'a position on low table made watching in bed Uncomfortable and strained,Raise your tv or put on wall.
Stayed 3 nights in Aug 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Stayed 3 nights in Aug 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Not clean at all, was a non smoking hotel but smelled like cigarettes in the hallways and in the king suite I got, the room was spacious but very outdated and dirty, the hallway to my room was dark and felt sketchy walking to my room, all in all I guess 380$ for the weekend wasn’t so bad, just don’t expect something luxurious, hotel needs a massive renovation.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicholas

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, terrible neighborhood, overcharged for king room and given full bed room
Stayed 1 night in Aug 2024

2/10 Terrible

Brayan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place had bedbugs. I got bit pretty bad and multiple people were complaining about the same issue. They wouldn’t do anything about it or give anyone a refund. Wouldn’t recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

2/10 Terrible

J Orlando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches everywhere Don’t waste your money or time.
Stayed 3 nights in Jul 2024

2/10 Terrible

keyanna

Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Beg bugs to the point everyone has bites on them
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Takahiro

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Dezria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Cheyenne

Travelled with partner
Disliked: Property conditions & facilities
Good stay. cons: elevator wasnt working for the duration of our stay; front desk doesnt look too friendly, feels awkward checking in.; fridge does not cool. sushi and milk went bad. large stain on floor in our room. used soaps left in bathroom.
Stayed 2 nights in Jul 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please read
The most horrible experience I ever had in my life, this place shouldn't be listed anywhere on line. Rooms are definitely unsanitary, especially the bathrooms, the doormat upon entering tells you everything. Please stay totally away from this choice of resident.
Stayed 2 nights in Jul 2024

2/10 Terrible

brian

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I was there during the big computer shutdown. Everyone's flights were canceled and they were price gauging the crap out of hotels because there were none available. $580! This hotel should be ashamed. Only reason I paid is I'd already done the night before on airport floor and had a kid with me. Bogus. Based on cost paid, should be all 1 star.
Stayed 1 night in Jul 2024

8/10 Good

Jack

Liked: Staff & service
Stayed 14 nights in Jul 2024

4/10 Poor

Christian

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Unpleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Vivian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Could only get clean towels between 9am-3pm no coffee in room
Stayed 5 nights in Jul 2024

2/10 Terrible

Kris

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled horrible. Very dirty. Guy came and tried to get into our room in the middle of the night. Front desk did not make me feel better. Phone in the room did not work. Very scary!
Stayed 1 night in Jul 2024

6/10 Okay

Shari

Stayed 1 night in Jul 2024

2/10 Terrible

Dannie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told I couldn’t get extra or clean towels. A lot of activity loud noise and people wandering around building drunk. TV remote didn’t work and couldn’t change channels due to no buttons on tv. Shower pressure was very low.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nelson, Jacksonville

Disliked: Cleanliness, staff & service, property conditions & facilities
kl
Stayed 1 night in Jul 2024