Embassy Suites by Hilton Chicago Naperville

3.5 star property

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Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lobby
Exterior
Reception
Indoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool

Explore the area

Map
1823 Abriter Court, Naperville, IL, 60563
  • Morton Arboretum
    ‪5 min drive‬
  • Riverwalk
    ‪7 min drive‬
  • College of Dupage
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in Naperville with free breakfast and area shuttle service
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a bar/lounge, a conference center, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with MP3 docking stations and safes. Accommodations offer separate dining areas and include sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run movies and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Embassy Suites by Hilton Chicago Naperville gets good marks from our customers. During your stay, you're just a quick walk from Northern Illinois University - Naperville Campus. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Brickstones Grill
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Northern Illinois University - Naperville Campus and 7 minutes by foot from Naperville Yard Indoor Sports Complex
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago Naperville offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 13000 square feet (1208 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Naperville. A free area shuttle within 5 miles is available. Self parking is free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Brickstones Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

sabrina

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The hotel was really nice but the house keeping not so great. Furniture was stained, carpet in bedroom stained and tub was dirty and water went down very slow
Stayed 2 nights in Jan 2025

6/10 Okay

Antoinette

Liked: Cleanliness
Good
Stayed 3 nights in Jan 2025

2/10 Terrible

alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen closes whitout notice, no management avlbl
From time we checked in was an issue. Room we where given there was alot of noise caused by elevators in hallway. We were moved to another room. We were given vouchers for breakfast and told specific time on Saturday we could eat 6am-10am and time is also stamped on it. Only to go @9am to find out they had decided to close early and no explanation was given. No mangement was available to hear us or resolve this issue. We will not stay again at Embassy Suites in Naperville IL
even with time stamped, useless if they close without notice
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Courtney

Stayed 2 nights in Jan 2025

4/10 Poor

Angelica

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a pretty nice hotel, however, for the nightly rate they should have an upgrade on furniture, shower heads and bed sheets.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice b-fast offering!
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

William, Apollo beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and facilities. Room was nice, but there was some mold around the lower edges of the shower. The bed mattress seemed a bit older and worn. I did enjoy the lobby and restaurant area. Fitness center was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Heidi

Stayed 2 nights in Dec 2024

6/10 Okay

Nazir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet: at the omelet station, there should be a cooking place for just vegetarians. All the meats get cooked on the same skillet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denton

Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and polite, the room was very clean. The hotel is pet friendly which is nice. We were able to bring our cat with us. Overall it was a an stay and will definitely be staying there again
Stayed 2 nights in Dec 2024

6/10 Okay

Maimoona

Disliked: Property conditions & facilities
Food was ok, and the shower was lame.
Stayed 4 nights in Dec 2024

6/10 Okay

Amy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Condition of room was not great considering the price. Drapes were torn, splatter stains on the couch and the shower grout was very dirty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hits the Spot
Just passing through town and needed a nights stay - bed was comfy and that famous Embassy Omelette the next morning hit the spot (the breakfast spread alone is worth the stay). Very, very satisfied!
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Stayed 1 night in Oct 2024

10/10 Excellent

Gunther

Liked: Cleanliness
Stayed 4 nights in Dec 2024