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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Indoor pool
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Parking included

Explore the area

Map
1200 N Mittel Blvd, Wood Dale, IL, 60191
  • Woodfield Mall
    ‪10 min drive‬
  • Allstate Arena
    ‪11 min drive‬
  • Schaumburg Convention Center
    ‪12 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Patio

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Suburban hotel with a 24-hour fitness center and a 24-hour business center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers 160 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove. During your stay, you'll be within walking distance of 390 Golf Experience. Features include free self parking, plus an indoor pool and a restaurant.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 5 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from LEGOLAND® Discovery Center and 10 minutes from Woodfield Mall
  • Dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2790 square feet (259 square meters) and includes conference space. A library, multilingual staff, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove. Free self parking is available.

This Wood Dale hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Garden Cafe - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Cafe

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,790 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Wood Dale-Elk Grove
DoubleTree Hilton Wood Dale-Elk Grove Hotel
DoubleTree Hilton Wood Dale-Elk Grove Hotel Wood Dale
DoubleTree Hilton Wood Dale-Elk Grove Wood Dale
DoubleTree Wood Dale-Elk Grove
DoubleTree by Hilton Chicago Wood Dale Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove Hotel

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcel

Stayed 1 night in Dec 2024

10/10 Excellent

Vince

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
not worth it...
The room was ok, needed a better cleaning. the pool was disgusting it looked like it hasn't been cleaned in months. was bummed out that there was no hot tub either. lots of leaking in the roof of pool site. Ice machines looked super dirty as well.
Stayed 2 nights in Dec 2024

6/10 Okay

Wouter

Liked: Staff & service
Friendly staff -- Noisy, outdated & worn accommodation. Needs an update urgently. Not 4 star
Stayed 4 nights in Dec 2024

8/10 Good

Mohannad

Stayed 1 night in Nov 2024

10/10 Excellent

Elvia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and I seen bad reviews but the staff was actually great
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Stayed 1 night in Nov 2024

6/10 Okay

Janet

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel could use some updating. While there are bedside outlets, I was surprised there were no USB ports. Also, while having an in-room coffee station is great, in order to actually use it, I had to move it into the bathroom. On top of that, the coffee pods aren't refilled by housekeeping. When I asked reception for coffee pod refills, they had no idea what I was talking about. There are very few dining options nearby. The facility was clean enough and safe enough, but beyond that, it was pretty basic.
Stayed 4 nights in Dec 2024

4/10 Poor

Terrence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was fine. Property was fine. Only thing notable is they have patios/balconies, which I’ve learned is few and far between in this area. If you don’t care about that, though, then there are certainly better, more affordable options out there.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, West Allis

Stayed 1 night in Dec 2024

8/10 Good

Cynitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kristina

Stayed 2 nights in Nov 2024

10/10 Excellent

Warna

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
I stay here for businesses purpose. This place was very convenient for me.
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rajasree

Liked: Property conditions & facilities
Was a great stay
Stayed 1 night in Dec 2024

2/10 Terrible

Keyanna

Business traveller
Disliked: Staff & service, property conditions & facilities
The lady at the front desk tried to charge my card over $100 twice and lied to me and told me my hotel wasn’t paid for. After two attempts she finally charge me $25 dollars but twice on my card. Absolutely terrible. Plus I have a video with bugs in the drawers.. absolutely horrible. I definitely want a refund for this experience
Stayed 1 night in Dec 2024

10/10 Excellent

LAHIRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

joselyn

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Fine for a quick overnight stay. Dated, worn, but overall good value.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 1 night in Nov 2024

4/10 Poor

Reyna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our first room had no hot water, when we asked to be moved she said no rooms are available since they were fully booked. I asked why can't you put us in a room that they haven't checked into and she said that would be logical but she couldn't. After my sister said how she had been at the airport all day and couldn't shower and needed to out of nowhere the room next to us became available, however, the maintenance guy told us that those rooms tend to not have hot water so we didn't want the next room to be the same. And out of nowhere she finds another room on the 3rd floor. Mind you this is all after my sister asked how we would be compensated since we had no hot water. Asking for compensation and BAM two rooms become available when there weren't any available?! Poor customer service. And then we get put in a room that when you flush it makes a loud noise you could hear in the hallway. We didn't want to go through anymore hassles and just pushed through the noise!
Stayed 5 nights in Nov 2024

6/10 Okay

Elaina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's in an industrial area, so there are no grocery stores or easy to reach convenience stores by foot. It is also about a 40 minute drive into the city. Breakfast is listed as "included", but it is in fact not. It is offered at $10 a person for continental, and $15 a person for a hot buffet of eggs, potatoes, sausage, and oatmeal. There are no signs for the door saying, "please do not disturb", so housekeeping knocked every morning around 8. The bed and the shower were very nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location, nice and quiet but pool wasn’t heated
Stayed 2 nights in Nov 2024