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DoubleTree by Hilton Chicago Schaumburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Exterior
Pool
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
800 National Pkwy, Schaumburg, IL, 60173
  • Woodfield Mall
    18 min walk
  • LEGOLAND® Discovery Center
    4 min drive
  • Spring Valley
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Similar properties

Room
Hyatt Regency Schaumburg Chicago
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1003)
The price is €121
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Regency Schaumburg Chicago

About this property

DoubleTree by Hilton Chicago Schaumburg

Suburban hotel with area shuttle service and a 24-hour health club
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a 24-hour business center, 5 meeting rooms, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Woodfield Mall and a few minutes from FireZone
  • Free local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

WiFi is free in public spaces. A 24-hour health club, gift shops/newsstands, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Chicago Schaumburg. A free area shuttle within 5 mi is available. Free self parking is available.

This 4-star Schaumburg hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 5 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12-18 for adults and USD 8-12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to November 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 216 out of 1001 reviews" "
Rating 6 - Okay. 151 out of 1001 reviews" "
Rating 4 - Poor. 115 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Susana

No access to the pool due to being closed for renovation. It was the only reason I booked the stay. It would have been helpful if this was reported prior to booking so that I could have looked somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service. Unfriendly front desk. Always out of "cookies". Pretty Empty front "store" falling apart room. They left towels on dirty floor in halloutside of our room! Should have been in a bag like every other hotel we've stayed at. Sanitizerc stations empty. Buffet closed and didn't announce. We had an expensive 15 minute breakfast. Never going back nor would we suggest it.
Stayed 5 nights in May 2024

8/10 Good

GORDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a hotel Of this quality
Stayed 1 night in Aug 2024

4/10 Poor

Hailey

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
As we cleaned up the room before checking out, my friend found dried blood on the sheet of her bed on the side she didn't sleep on. The sheets clearly weren't washed before we went there.
Stayed 3 nights in Aug 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good but the pillows were too soft and the pool was closed and we had to pay for breakfast but it was a very nice and relaxing place and we will reserve it again four stars
Stayed 1 night in Aug 2024

4/10 Poor

A

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was the Good. The pool was not open. The breakfast is $14.95 a person. The place needs updated.
Stayed 3 nights in Aug 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not told in advance that pool was closed.
Stayed 4 nights in Aug 2024

6/10 Okay

Deanna

Business traveller
Liked: Room comfort
Not so great.
We were there for a convention, I had one of my employees check in. The service wasn’t up to par. We needed clean towels they only gave us 3 and there were 4 in the room. And I had to go get them. There was a black plastic back around and shoved into the fire sprinkler in the bathroom, and 2 of the lamps did not work.
Stayed 2 nights in Aug 2024

4/10 Poor

Alyssa

Travelled with family
Disliked: Property conditions & facilities
Disappointed
I booked this hotel for my son and I last minute. Part of the reason that I chose this hotel was for the pool. When we checked in, there was a sign on the desk stating the pool was closed for renovation. It was not listed anywhere during the booking process that the pool would not be open. At that point, I would’ve found another place but I had already paid for the room. When we got to our room, the toilet wasn’t working. We then had to carry everything back downstairs to get a new room. The new room was okay, nothing spectacular, but good enough to sleep in. Overall, my son and I were pretty disappointed in the entire experience despite the woman at the front desk being very kind. I will definitely think twice about staying at another DoubleTree by Hilton the next time we are away from home.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and very comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay near downtown Chicago
Nice hotel about an hour drive from downtown. It is pretty convenient in a safe location. Even if you don’t go downtown there are some stuff to do in the area
Stayed 2 nights in Aug 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ahmet Onat

Stayed 1 night in Aug 2024

10/10 Excellent

Pamela M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful corner room which was very nice with two large windows. The king size bed was exceptionally comfortable!! The bathroom had a stand in shower with Crabtree and E toiletries!
Stayed 1 night in Aug 2024

10/10 Excellent

Sherrie T

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy to locate, not on the main (busy) street. Clean
Stayed 1 night in Aug 2024

4/10 Poor

Alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I called the property because I wanted make sure the pool was available because we were on vacation and the kids wanted to swim they said yes so I booked the room, when we got there they had a sign saying pool was closed. I said something and they said well that’s not our problem. That wasn’t it my key to the room worked when we first got there but then it wouldn’t work anymore when we got back so maintenance had to come let us in which was okay but also very weird to me because they couldn’t figure it out.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Shauna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not present at the front desk until having to repeatedly call, ignored by staff when asking a question such as is there any coffee when it’s 6:16 am and met with the response “it will get there when it’s there”. Have been gold members for years and were appalled with this double tree. Hotel room only came with 2 towels and 0 face clothes or any other form of towel. Trash left around the coffee area and around property grounds . Very disappointing stay here.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

jerilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is off the beaten path yet close to lots of restaurants & shopping Friendly staff, room was very clean. Pool was closed so that was disappointing for my son.
Stayed 3 nights in Aug 2024