DoubleTree by Hilton Chicago Schaumburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Pool
Bar (on property)
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
800 National Pkwy, Schaumburg, IL, 60173
  • Woodfield Mall
    18 min walk
  • LEGOLAND® Discovery Center
    4 min drive
  • Ned Brown Forest Preserve
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

Room

  • Sleeps 4
  • 2 Double Beds

One King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Chicago Schaumburg

Suburban hotel with area shuttle service and a 24-hour health club
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a 24-hour business center, 5 meeting rooms, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Woodfield Mall and a few minutes from FireZone
  • Free local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

WiFi is free in public spaces. A 24-hour health club, gift shops/newsstands, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Chicago Schaumburg. A free area shuttle within 5 mi is available. Free self parking is available.

This 4-star Schaumburg hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 5 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12-18 for adults and USD 8-12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to November 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1002 reviews" "
Rating 8 - Good. 216 out of 1002 reviews" "
Rating 6 - Okay. 153 out of 1002 reviews" "
Rating 4 - Poor. 115 out of 1002 reviews" "
Rating 2 - Terrible. 104 out of 1002 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

venny

Liked: Cleanliness, staff & service
Convenience.
Stayed 2 nights in Sep 2024

4/10 Poor

Chad

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I went there to have a nice time with my girlfriend. I wanted to go swimming, the pool was out of service. The toilet had urine in it when we first got there and water on the floor. We decided to go to the bar and get a drink and the bar is closed on weekends!? What the hell is that!? The place is very dated and old. I will never go back.
Stayed 1 night in Sep 2024

8/10 Good

Leo

Stayed 3 nights in Aug 2024

2/10 Terrible

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start the iron in the room was not working. They provided a small mirror with light that was not working. We had some a/c issues come to the front to let them know, and they said they would check it out. They never show up to the room to fix the issue. When checking in and out, they didn't explain the deposit, and no, they didn't offer a receipt. I will never be staying at the hotel ever again
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tanya

Disliked: Staff & service
Checked in and went to dinner. Came back to room and someone elses luggaage was in our room. When went to compain staff acted like it was our fault and said qe never checked in ( we had receipt and room key) tried to get us to pay an incidental fee again to get a new room. Took us over an hour to get any other room and convince them that we did check in earlier.
Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, property conditions & facilities
Turned on TV for the first time in the morning and no signal. Called and informed no one available to silve. Moved me to another room and no signal there either. Told it is satellite tv that often doesn't work right. Mean while paying customer goes without.
Stayed 1 night in Sep 2024

6/10 Okay

Scott, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, Jericho

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

8/10 Good

Taurus, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay went very well and the staff were nice. MY ONLY complaint is that the pool was closed when we traveled and that was one of the main reasons we were visiting. otherwise we had a nice visit. cookies were DELICIOUS as well!
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful. Avoid
Dirty tired old hotel - no redeeming features. Smells, hairs everywhere in the bathroom, no house keeping, pool closed.
Stayed 2 nights in Sep 2024

2/10 Terrible

Violeta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night. The room had a musty smell to it and the next day when I went home I had bed bug bites all over my feet. The Manager said he would issue a refund and that did not happen. I have been trying to contact the property to speak to the manager again and he seems to never be there.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Robaniesha

Travelled with partner
Disliked: Amenities
Went to check in room wasn’t ready or cleaned yet, water was cold, no towels and when asked we couldn’t have any until the next morning because they were dirty
Stayed 1 night in Sep 2024

6/10 Okay

De

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a pleasant stay. The quality of the room and furniture differs from other Double Trees that I’ve stayed at.
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Glen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great, convenient location, adjacent to walking & biking paths, walking distance to several food options, Starbucks, Woodfield Mall & One Schaumburg Place. Facility needs upgrades, pool out of service & room had nearly non-existent tv service, bed was great but shower needs update. No in room checkout. Prime but neglected corporate center facility needs funding from Hilton corporate.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked hotel as it had advertised having a pool for our kids. Pool is under construction and no advertisement provided to inform before booking. Wouldn't have booked the hotel had we known. Building is old and rooms were dirty. TV didn't have ABC which was the only channel desired to watch a game on. Requests to deliver more towels took several hours. The two bed rooms were incredibly small compared to other hotels. Worst DoubleTree we have stayed at.
Stayed 2 nights in Aug 2024

4/10 Poor

JESUS DE LA

Disliked: Property conditions & facilities
They don’t change the towels
Stayed 4 nights in Aug 2024

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay until the baseball kids were disrespectful in the pool and nothing was done about it
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024