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DoubleTree by Hilton Chicago Schaumburg

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Exterior
Bar (on property)
Pool
Premium bedding, in-room safe, desk, laptop workspace
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
800 National Pkwy, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪18 min walk‬
  • LEGOLAND® Discovery Center
    ‪4 min drive‬
  • Spring Valley
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Schaumburg Chicago

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1030)
The price is €118
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hyatt Regency Schaumburg Chicago

About this property

DoubleTree by Hilton Chicago Schaumburg

Suburban hotel with area shuttle service and a 24-hour health club
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a 24-hour business center, 5 meeting rooms, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Woodfield Mall and a few minutes from LEGOLAND® Discovery Center
  • Free local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

WiFi is free in public spaces. A 24-hour health club, gift shops/newsstands, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Chicago Schaumburg. A free area shuttle within 5 mi is available. Free self parking is available.

This 4-star Schaumburg hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 5 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12-18 for adults and USD 8-12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 31 2025 to February 16 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1006 reviews
Rating 8 - Good. 214 out of 1006 reviews
Rating 6 - Okay. 155 out of 1006 reviews
Rating 4 - Poor. 118 out of 1006 reviews
Rating 2 - Terrible. 106 out of 1006 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Sam

I reserved a room nearly a week before. I was called at six pm the day of my reservation to be informed that they would not have a room available. I was then given a space in a much worse room in a much worse area. Very unhappy.
Stayed 1 night in Nov 2024

6/10 Okay

Sourav

Liked: Cleanliness, property conditions & facilities
Breakfast was not up to standard
Stayed 2 nights in Nov 2024

2/10 Terrible

Lyle

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
They fell off
I’ve stayed here in the past, but never had an experience like this. I had to constantly come out of my comfort zone to get towels to wash my body. I was only given one face towel the entire stay. Also the tv in room 430 doesn’t work as advertised. There was no signal the entire stay. The guest services was terrible and customer service was rude. I find it unfair that I’ve spent my hard earned money to a stay that I couldn’t enjoy. I’ve also witnessed people yelling and complaining early in the morning about uncleanliness and having bed bugs. My room was not cleaned one time
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel room had very thin walls so could hear the tv and conversation from adjacent room Our TV didn’t get good reception for local channels NBC, CBS, ABC
Stayed 2 nights in Nov 2024

6/10 Okay

kershawn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

YOUBERT

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly managed with unprofessional staff. The hotel is run down and very dirty. We had 9 rooms booked for a wedding, and every single room had some sort of a problem reported. There’s a strong spice smell all around hotel. This had to be one of the worst locations I’ve stayed at.

2/10 Terrible

Shameran

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, unreliable for early check-in even though I called three days in advance, dirty rooms and bathrooms as wells as dirty bedding and towels.
Stayed 2 nights in Nov 2024

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Will not stay there again
Stayed 3 nights in Nov 2024

4/10 Poor

KENT, Manitowoc

Liked: Cleanliness, property conditions & facilities
The free bottled water ain't free... I now have an additional $4 charge that wasn't on at checkout. Don't lie to me. Don't cheat me. Is that really too much to ask for !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael, Mundelein

Stayed 1 night in Nov 2024

8/10 Good

Cortney

Liked: Cleanliness
Stayed 3 nights in Oct 2024

4/10 Poor

Tori

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness
Total disconnect between booking and hotel. My booking says free breakfast, yet, the hotel disagreed. Had to prove through Expedia. Also gave me a problem because I booked the room for 2 adults and 3 kids. Again had to prove through my Expedia app
Stayed 2 nights in Nov 2024

2/10 Terrible

Sawyer

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Could not sleep due to unruly guests and once the hotel staff was involved, the guests just moved to another room across the hall and continued to make the same amount of noise. The bathroom had hair and an unknown white substance stuck to the walls and the sheets and carpet had stains on them.
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very clean. Greeted with a warm cookie!
Stayed 1 night in Nov 2024

10/10 Excellent

Kalynn

Stayed 1 night in Nov 2024

4/10 Poor

Gerald

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel. This will be our go to when we’re visiting family in the area. Clean, friendly, great location. We’ll be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

Santi, Lewis Center

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel and front desk are worthless can’t help with anything since we booked from Expedia worker call “third party”nothing he can do to help????he give us a handicap room which none of us????one of the worst hotel in Chicago
Stayed 1 night in Oct 2024

2/10 Terrible

Regine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Loida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Oct 2024