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Holiday Inn Express Chiayi, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Chiayi, an IHG Hotel

Exterior
Down duvets, in-room safe, desk, laptop workspace
Exterior
Point of interest
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No. 69, Zhongxing Rd., West Di, Chiayi City, 600
  • Chiayi Cultural and Creative Industries Park
    6 min walk
  • Chiayi Art Museum
    9 min walk
  • Wenhua Road Night Market
    17 min walk
  • Chiayi (CYI)
    12 min drive

Room options

View all photos for Standard Room, Run of the house (subject to availability)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, Run of the house (subject to availability)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed 180*210cm

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed 180*210cm

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Garden View

Standard Room, 1 King Bed with Sofa bed, Garden View

Standard Room, 1 King Bed with Sofa bed, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Garden View

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Garden View

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Holiday Inn Express Chiayi, an IHG Hotel

Hotel with free breakfast, near Wenhua Road Night Market
A restaurant, a fitness center, and a snack bar/deli are available at this hotel. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Holiday Inn Express Chiayi, an IHG Hotel offers 154 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. 50-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and toilets with an electronic bidet.

This Chiayi City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Chiayi, an IHG Hotel. During your stay, you're just a quick walk from Art Site of Chiayi Railway Warehouse. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Jia-Le-Fu Tourism Night Market and a few minutes from Alishan Forest Railway Garage Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Chiayi, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.
Guests are served free self-serve breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Holiday Inn Express Chiayi, an IHG Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free self-service breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chiayi
Holiday Express Chiayi, An Ihg
Holiday Inn Express Chiayi, an IHG Hotel Hotel
Holiday Inn Express Chiayi, an IHG Hotel Chiayi City
Holiday Inn Express Chiayi, an IHG Hotel Hotel Chiayi City

Holiday Inn Express Chiayi, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 328 reviews" "
Rating 8 - Good. 62 out of 328 reviews" "
Rating 6 - Okay. 15 out of 328 reviews" "
Rating 4 - Poor. 1 out of 328 reviews" "
Rating 2 - Terrible. 2 out of 328 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It conveniently located in 3 minutes walking distance of railway station, with its members welcoming concepts, it was quite a nice stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at the hotel. Staff was very nice.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 5 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay Close to Train Station
The reception staff were friendly and efficient. The rooms were spacious, modern, and clean. Strange bathroom where the bathroom door doubled as the shower door. It was okay for us as a couple; however, if you were with a friend you would need to coordinate your privacy. Breakfast was good and we were very happy to have it available. Note that we stayed one night and accidentally left behind an electrical adapter. when we return 2 days later, the adapter was already attached to the luggage that the hotel stored for us. We thought that was very efficient and kind of the staff to do. Thank You!
Stayed 1 night in May 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property lots of families and children can get noisey
Stayed 4 nights in Apr 2024

6/10 Okay

Min, Concord

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I do like the property close to the real way station
Stayed 2 nights in Apr 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent environment, modern, clean, wonderful staff and amenities. Coffee, ice cream all day, and amazing breakfast buffet.
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience, Buffett breakfast, staff very polite and helpful. Highly recommend this place.
Stayed 1 night in Mar 2024

10/10 Excellent

liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reborn sister trip
The check in was smoothly and easy. All staff was very friend and helpful.we asked them about the area they gave us clearly information about wherebto go shop and to eat.
Stayed 1 night in Mar 2024

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality service! Highly recommended.
It is customer oriented comfortable hotel. There is a laundry room which opened 24 h when I stayed. I arrived Chiayi around 10 pm, so I was so grad I could wash our clothes on the day. Room is nice and clean. Breakfirst was fabulous. They served several kinds of delicious foods including Taiwanese dishes. Besides, the hotel located only 5 minutes walk from Chiayi station. We highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay! Definitely recommend this hotel!
Location is good, people are friendly, decent breakfast, they have sandwiches takeaway boxes for guests who need to set off early. Room is in excellent condition, cleanliness at its finest. Comfortable bed!
Spacious and clean room
Bright, clean and spacious bathroom
Stayed 1 night in Nov 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express
Very comfortable accommodation. The beds were a bit too firm and the pillows a bit too soft. Otherwise they have all the amenities. Loved their breakfast buffet!
Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property and close to many dinning options.
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Stayed 1 night in Dec 2022

6/10 Okay

Kevin

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Holiday Inn Express in Chiayi is maybe one of the worst hotel in the world when it comes to early check-ins! I have been at this hotel for 3 or 4 stints, the first time, it was a busy day following a long weekend, I get it, I never blamed them for it, but even then I was finally given a room like 15 minutes after 3pm, I set in the lounge for an hour to wait for the room. The second time, I am sure they were not full, it was a normal weekday, I got there in the morning, but still, you can only leave your luggages over there and check in after 3pm. I have travelled quite a bit, and I don’t know if this is a norm in Taiwan? At least I’ve never had that kind of resistance in many different hotels in Taipei and Taichung…. And certainly that is not how you treat people in pretty much the rest of the world. I’ve worked and travel quite a bit in North America, our company uses Holiday Inn Express, so I kind of have that loyalty, but not anymore for this particular Holiday Inn Experess in Chiayi!
Stayed 8 nights in Apr 2023

8/10 Good

KIM LONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back , I like the friendly staff
Stayed 3 nights in Mar 2023

10/10 Excellent

Daren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, well equipped, nice breakfast!
Stayed 1 night in Mar 2023

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Thomas

Stayed 1 night in Mar 2023

10/10 Excellent

Tzu Hsing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Yu hun

Stayed 1 night in Dec 2022

10/10 Excellent

Hung-I

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean. Staff is very helpful. Breakfast is way better than any holiday inn i have ever been.